Great patient treatment, excellent professional Patient care. Outstanding. Team of surgeons nurses. read more

Everything was amazing from the consultation appointment to the surgery. The staff were very informative, friendly, helpful, and attentive. The hospital staff was also amazing. When it was time for me to do my labs and X-rays, they sent the paperwork over through fax or email. Their nutritional information class was very clear and easy to understand.And after my surgery I really didn't have that much pain and I had four incisions on my stomach for the procedure. I would recommend using Western Bariatric for this life changing process and experience. read more

I wouldn't even begin a journey with this office.... over 2 years waiting and rarely any reaching out. You will never end up getting surgery just waiting for no reason. I went with doctor Brian Quebbemann and he is incredible! Look him up instead! This office is horrible!!!! The people don't care about you at all.... I had one consolation with a score here and he prescribed me medicine for my gerd I had to reach out several times because he never even sent it in meanwhile I was in pain. Just don't waste your time with this office it's not worth the wait read more

Western Bariatric, AMC: Douglas Krahn, MD, FACS - Dont go with this office go with Dr Brian Quebbemann! - Weight Loss Centers Near Me - Riverside, California

Western Bariatrics are your solution Excellent experience I recommend it With Western Bariatrics you can change your life losing soon many pounds improving your health and gaining more years to your life! read more

The entire staff at Western Bariatric were phenomenal. I cannot thank Missy, Vanessa, Erica, Nazzy, Noemi, Deena enough for helping me cross the finish line in the program & get to the surgery date. I'm only a few days post op but can tell that I'm entering such a healthy phase of life. Dr. Bernstein was tremendously helpful & skilled. He helped calm my nerves & explain all the best procedures for me. I truly can recommend Western Bariatric for weight loss surgical needs to anyone! read more

Western Bariatric, AMC: Douglas Krahn, MD, FACS - Weight Loss Centers Near Me - Riverside, California

The Office manager (Kim) lost me in the shuffle for 4 months. I had to call to say "what happened?" Then they sent me to a heart doctor to prolong the process that I was going thru, that was already finished the 4 months before when I was ready for the surgery. Terrible service. read more

Dr. David Bernstein was the doctor I had for my bypass surgery. He was very personable when it came to my office appointments. He was also my surgeon. As far as surgery, it went very smoothly and I was able to leave the hospital after a day. St. Bernardine's was very attentive to every need. My incisions have healed beautifully and this is up there in one of the best decisions I have made. read more

I had the bypass on dec/15/23 the surgery was almost painless, all the team is very friendly and answer all my questions

Dr Bernstein is amazing. He really cares about his patients and goes above and beyond to make sure they have successful results. I am so thankful to Dr Bernstein and all the staff at Western Bariatric. They have truly changed my life. read more

I have a lapband that has slipped and need revision to sleeve. I've done everything I'm supposed to do. Did every test and saw every specialist and even did the 6 months of nutrition counseling. Since my last appointment 2 months ago there has been absolutely zero contact initiated by western bariatric. All communication has come from me inquiring. I've been given every bullshit answer in the book. I'm sorry, but it does not take 2 months for a doctor to review a file. The manger Poornima Suiter has promised follow up and failed to do so at every promise deadline. This is substandard care. As a medical office manager I'm embarrassed that I've sent patients here. Now being a patient here and going thru this I will never refer another patient here. I was supposed to here back from Poornima Suiter today. But guess what, no call. Tomorrow I will be filing a grievance with my insurance company. It's obvious western bariatric does not want to do my revision surgery and I need to be referred to somewhere that will do it. Don't waste your time here. The staff is terrible and an embarrassment to the medical community. read more

I am absolutely stunned by how amazing the entire team has been here so far. I started working with Deena, Liz, Vanessa, Missy and the entire team back in November. I was approved by insurance today to receive my Gastric Sleeve Surgery. All thanks to the AMAZING TEAM AT WESTERN BARIATRIC!!! I will update post surgery but couldn't wait to say Thank you and send out good things!! read more

The office staff are so amazing here. I really feel confident and comfortable. The Doctors explain everything to you and their bedside manner is very good. read more

I'm So Happy With My Experience With Western Bariatric All The Ladies In The Riverside Office Has Been So Sweet To Me & Have Been So Helpful With All My Paperwork Even When Some Of The Expired... I Wouldn't Have Changed My Mind The Best Experience In My Life Dr.Khran Has Saved Me & My New Bday Is January 16,2019 ...3Days Post Op And I'm Home... read more

Western Bariatric, AMC: Douglas Krahn, MD, FACS - Weight Loss Centers Near Me - Riverside, California

I just want to give a special thanks to Liz and Vanessa and Julie for helping me out in this journey the staff is extremely nice everything is well explained I haven't had my surgery yet but I am going to get a gastric bypass pretty soon and I cannot wait for my new chapter of my life I couldn't of picked a better place to get my surgery read more

Great doctors and staff definitely recommend having surgery here. They explain everything and can always call or email them with any questions you have. Thank you Dr. Krahn and team. read more

My experience with Erica, Vanessa & Melissa, have been the best giving a shout to these girls for there awesome work. Thank you for your patience and Kindness everytime I call. Thank you again. read more

Western Bariatric, AMC: Douglas Krahn, MD, FACS - Western bariatric employees Erica, Melissa and Vanessa are the Bomb, what a great Access to this Department in Riverside. - Weight Loss Centers Near Me - Riverside, California

Horrible service. I called to discuss the possibility of being a new patient and the receptionist Melissa was so rude. Acted like she was so smart but didn't know anything. There are lots of good surgeons out there. It is all about the support system and it is obvious this place is poorly managed. Find a different surgeon. read more

This place is so confusing that I'm concerned that it's a surgical center. They scheduled my pre-op a month ago and I still don't have a surgery date. The labs they ordered do not exist ( 3rd trip to quest) and I'm basically lost as to why my surgery is being mishandled. The surgery coordinator is a joke... I can't speak to the surgeon, and I'm now terrified that these ppl will be handling my surgery. I'm sure the surgeons have no clue that the front office is being run like this read more

Thank you for the amazing team @ Western Bariatric for always going above and beyond! Everyone I have worked with has been professional, kind, empathetic, and so informative. They have worked with me and always put my safety and health at the forefront. I'm so blessed to have been recommended to them. Huge shout outs to- Christina, Vanessa, Monica, Deena, Brooke, and Dr Reyes. read more

I am so happy with my experience at Western Bariatric! The receptionist helped me schedule an appt. very quickly, after hearing my horror story of waiting over a month at another clinic. Insurance verifier (Christina) went above & beyond to help me understand my copays, & while I was in the office, she even helped me to get an appt. with my general Dr. to expedite my pre-op labs/work up. My nurse (Daniella) was patient & knowledgable in answering my questions & concerns both before & after my surgery. Dr. Martin was so amazing in helping me understand exactly what to expect & making me feel comfortable on surgery day. He did such a great job that I hardly have any scar & just after 3 weeks I am pain free & able to enjoy life again! read more

Stopped by to ask a few questions and was immediately ask "why are you here" I replied with I want to know more about your services. The lady basically yelled back what do you want?!? I said just some information and she gave me a card and said call next time. Very rude and in professional, going to try the San B office in hopes the staff is more professional. Would not recommend a place that can't get the initial conversation started with trust on my health. read more

I agree with the first review. The receptionist was SO rude I cancelled my appointment. When I told her so in an email- she said I was going to have to call to get on their schedule because they don't share records??? She never had any of my records. I'm not a fan of getting in trouble- but Melissa- you are SO rude. I hope your supervisor reads this. read more

This the Worse place to book an appointment, the Receptionists are rude when you try to make an appointment. I wouldn't recommend anyone trying to come to this place. Customer service is terrible i got hung up 3 times. I dont know how theses receptionists workers haven't got Terminated for how they treat the customers? Please if you are a supervisor to theses employees, they should get retrained. This type of behavior should not be tolerated in the work place. read more