This travel plaza has gone high-tech. You order food on various kiosks at either Burger King or…read moreDunkin' Donuts. It's also very very clean, which is lovely. Parking was easy, but I do think the parking lot is on the construction part of it was blocked off. This is an easy stop on the Thruway on a very dicey weather day.

This is a great rest stop, with clean bathrooms, water bottle filling station, nursing mothers…read moreroom, some tables inside and outside to eat, a Dunkin, Burger King, and convenience store. There's also a fenced area for dogs.

Driving through upstate New York on our way to Niagara Falls. We made a pitstop at this travel…read morePlaza. Plenty of parking. Spacious table and seating for dining. You have a choice of Popeyes or Dunkin' Donuts. There is also a market for all your other needs. The restrooms were clean. Mobil gas station on the premises.

I don't know what was going on with this location, but I wasn't a fan. The bathrooms were…read moreincredibly small, and the lines for food and drink were almost out the door. They need way more people working here and should def expand to have more bathrooms.

Everytime my family and I come to Rochester, we would always book this hotel for our stay. It's…read moreabout a 20 min drive to The Strong Museum just one straight road - very convenient and it seems to always have the best rate per night. Beside the hotel also has McDonald's, across from it has Wendy's and Burger King which is perfect for grabbing breakfast and lunch. Highly recommend.

This place should be condemned. It is a dump. The room was nasty the tub had a huge rust spot, and…read morebullet holes in the wall among other things. I would have done better sleeping in a car.

This travel plaza has Starbucks, Shake Shack and Chick-fil-A in it. It's very big and clean. They…read morealso are doing a lot of of this electronic purchasing of food and drink with the screen, cutting down on the personal interaction, but feels like it adds to time quite a bit. So I'd have cash with me in case the screens have a line. The cash didn't have lines at any of the places. The restrooms were clean. Parking easy. Well plowed, which matters this year.

I don't usually ever review rest stops. On the way decided to stop to Syracuse, to use the…read morerestroom. This is the first time, I've stopped at one of the newly remodeled rest stops on the Thruway. Location was modern, clean, only draw back, didn't seem like there was a lot of general seating. If your looking to check out the chain: Shake Shack, its one of your food selections. Overall, no issues .. on a side note for a hilarious laugh, there are instructions on how to wash your hands in the bathroom.

Nice stop on the NY State thruway. Building is modern with a small kids play area outside, food…read morecourt, restrooms and convenience store inside. Sunoco gas station highway side and EV charge stations in parking area. Restrooms are large; two rows of sinks and stalls with a diaper stations at entrance of both rows. Sinks have soap/water/dryer all in a row. Toilets are low to accommodate smaller humans and hooks are low on the stall door. Facility was clean and well stocked. A bottle filling station is near the restroom entrance as well as family restrooms. An AED is by the store side entrance. Showers are available through the store which sells a variety of drinks, snacks and souveniers. Plenty of seats in the food hall. Panera area has some comfortable seats near a gas fireplace (not operating in July). Dunkin', Popeye's and BK are the other food choices. Large parking area. A local farm had set up a small stand selling fresh produce and prepared items on the sidewalk out front.

Lots of options for food here and that's nice. The men's room was in serious need of attention…read morewith, well, liquid on the floor. Unpleasant to track that back to the car so I changed sneakers before getting back in. Other than that, Burger King, Dunkin', Panera, Popeye's and a convenience store in the big hallway. I got a coffee from Dunkin even though it's not street pricing. Hot and delicious, of course. The travel plaza does have a free wifi so an hour or so here to let the laptop charge up and even take a Teams call before heading onwards. I did not see any signs limiting how long you can park here but I've read elsewhere that the Troopers will ask you to move along after four hours. So keep that in mind if you're in a motorhome or RV. [Review 1518 of 2024 - 434 in New York - 22541 overall]

A small rest area along NY-104 between Lockport and Rochester. Much history abounds in the area…read moreand there is an historical marker describing past events. Another local attraction is the abundance of cobblestone houses. The Cobblestone House Museum is just down the road from this location. About the rest area - it has no facilities. A porta-potty is located here during warmer months.

The NYS service areas have been closed and under construction, actually being torn down and rebuilt…read morefor several months. Today we stopped at this newly opened location. It was midday on a Friday. I was totally shocked to see a LONG line for the ladies rest room. The kind of line you'd possibility see at a large sporting event or concert, not at a thruway rest area. Once inside, I saw there were 5 stalls and 3 sinks. I'd estimate the old building had closer to 20 stalls. Move on to the food. There's a Starbucks and a Shake Shake. The line here was longer than the restroom line. Then I noticed there was seating for less than 20 people. I can tell you there were numerous people who were just as unhappy about the situation as me. So, NYS spent millions on these 'improvements'. Makes no sense. 2023-73

This is a review specific for Starbucks. We travelled home…read moreon December 8th and my wife tripped due to a poorly laid carpet at the entrance. This happened right in front of the Starbucks coffee shop sometimes between noon and 2PM. Few tourists came to help, but the girls from Starbucks were particularly nice and offered us free hot chocolate! We were a bit shaken by the accident and a hot drink served with a smile made a difference. Please extend our thanks to the Starbucks team of Sunday afternoon, in addition to our thanks offered in person.

Small Rest Area on 86. Stopped here on our way to Mansfield. Clean restrooms. More than enough…read morespace to walk around and relax. Play area for kids. Not many parking lots like the usual rest areas on interstates. But very useful!

An interesting and solitary area, especially at night. There is a park nearby. I'm sure it looks…read morepleasant during the day.

New Owners! I was in a bind after my vehicle wrongly failed…read moreinspection at one of the "20-minute places". The new owners got me in right away and explained to me why my vehicle should have passed inspection. They happily assisted me right on the spot without an appointment, right before the holidays. They were both extremely kind and helpful. They will be getting my business from now on. Highly recommend!

Extremely happy with the services provided. I got a flat tire and they were quick to order me new…read moreones and get me into the shop for replacement and they were finished in less then 2 hours. I also had to call them about a issue with a noise and they got me right back in the same day and found the problem, fixed it and gave me a courtesy visit. Highly recommend this shop. I've been a customer for 30 plus years and I plan to continue to go there with the new owners for my vehicle service needs. Thank you guys.