Nice place all new build and bathrooms are clean and updated. Didn't take advantage of any of the…read morerestaurants. Quick bathroom stop. Much nicer than the old rest stops. Will be back eventually!

Nice stop on the NY State thruway. Building is modern with a small kids play area outside, food…read morecourt, restrooms and convenience store inside. Sunoco gas station highway side and EV charge stations in parking area. Restrooms are large; two rows of sinks and stalls with a diaper stations at entrance of both rows. Sinks have soap/water/dryer all in a row. Toilets are low to accommodate smaller humans and hooks are low on the stall door. Facility was clean and well stocked. A bottle filling station is near the restroom entrance as well as family restrooms. An AED is by the store side entrance. Showers are available through the store which sells a variety of drinks, snacks and souveniers. Plenty of seats in the food hall. Panera area has some comfortable seats near a gas fireplace (not operating in July). Dunkin', Popeye's and BK are the other food choices. Large parking area. A local farm had set up a small stand selling fresh produce and prepared items on the sidewalk out front.

A beautiful wooden structure that has many artistic pieces to it. From the I LOVE NY letters, to…read morethe ark playground, to all the different pieces inside the building. There's a Taste NY cafe/store, lots of seating, and very clean modern restrooms. Outside there's some cool Buffalo art work, plus lots of tables to eat or relax on.

This place is huge, gorgeous, clean, and well kept. It's my little secret spot to hang out, drink…read moremy coffee, and relax while my child is at one of their hour-long practices or events and I don't feel like driving home just to drive back again shortly after. There's always calming music playing, temp is always comfortable, and it's NEVER crowded in the evenings. The bathrooms are super clean -- (yes, it seems like a GIGANTIC WASTE of taxpayer dollars.... but I'll definitely use it and appreciate it if it's here anyways!) I really think they should rent out the interior space - every time I'm in there I think "this would make an awesome place to have a cocktail party at" --- reminds me of a less-fancy Rich's Atrium. they do have a very small conference room available to rent out -- it only holds like a single long conference table, though. There is a small fenced in area for dogs to run around, stretch their legs, and do their business in. There's also a pirate ship climbing structure outside as well.

This travel plaza has gone high-tech. You order food on various kiosks at either Burger King or…read moreDunkin' Donuts. It's also very very clean, which is lovely. Parking was easy, but I do think the parking lot is on the construction part of it was blocked off. This is an easy stop on the Thruway on a very dicey weather day.

This is a great rest stop, with clean bathrooms, water bottle filling station, nursing mothers…read moreroom, some tables inside and outside to eat, a Dunkin, Burger King, and convenience store. There's also a fenced area for dogs.

Quick Rest stop to visit the lavatory, and a quick bite…read more Spacious and several eateries to serve the hungry travelers. Plenty of seating & tables around. Clean

Stopped to use the restroom and get fuel. $3.17/gallon. Appreciated that they offered squeegees and…read morethe bucket was full. Our fuel handle for our pump didn't have a kickstand to hold while you pump so we had to physically hold down to fill the 32 gallon tank. Make me appreciate that kickstand lol. We popped in to use the restroom. They were clean especially for the high volume of traffic from everyone being in town for the football game this afternoon.

Clean and nice food options . Chik fil a staff friendly and kind even first thing after opening …read more Green Space for my pup to get out for a few minutes too .

It's the newly renovated restaurant stop. It is very clean and updated. Food options are new to…read morethe area so it's a nice change for the travelers. Seating is a little strange they have couch seats with some chairs and a children's area but it limits seating when a bus group would stop. But they do have extra seating in the Starbucks area. Store has one cashier with several self check outs. Bathroom is modern. At the sink, soap, water and hand dryer. Nice place with shake shack, panda express, chik filet, Starbucks and soon to be aunt Anne's and Cinnabon.

Heading north toward Rochester, pulled over to take a break. This is a very small travel center…read more It is very clean. They have both regular, and handicapped accessible restrooms. Gas prices are reasonable for the Thruway, there is a Travel store, that has things such as snacks, drinks, sundries, , etc. There was also a "taste NY" store, with souvenirs, and New York State products. The reason I'm taking off a star, is there are only two places to get something to eat. There is a Popeyes chicken, but it is not open in the morning. The only other business is a Dunkin' Donuts.. They have food, donuts, coffee, etc., but that's your only choice when Popeyes is closed Overall, it's a good travel plaza.

FIRST Who designed these rest areas? Have you never traveled the Thruway before? Only 6 small…read moreround inside tables. There is an outside seating area with no shade. It looks like there is supposed to be a covering ..but there is not. Seats are to hot o sit on, and today it is only 80 degrees. Two food choices, Popeyes and Duncan Donuts. C'mon??!!! Someone got paid to design this? Do not stop here this summer unless you eat in your car as we did. $32.00 for 2 meals. No extras

This is a basic, no-frills rest stop, southbound on I-390. You've got bathrooms and some vending…read moremachines, and some open grassy areas. Its only notable feature is that it is close to Letchworth, so if you're heading south after visiting the park, it's a good place to stop.

Loved this welcome center. Something for everyone with the dog area, children's play area,…read morerestrooms and seating inside, and taste of NY food available for purchase. Let us take a quick break and get right back on the road for our destination at Niagara Falls.

I was honestly blown away by how spacious, clean, and relaxing the Western New York Welcome Center…read morein Grand Island was. It's not often that a rest stop feels this thoughtful and well-maintained. The entire space felt welcoming and peaceful. It's perfect for a quick break or even a longer pause to stretch and reset. One of my favorite parts was the big I NY sign outside. It makes for such a fun photo! And inside, the photo opportunity kiosk was such a creative touch. You can snap a picture and send it to yourself right from there. If you're passing through, definitely take a few extra minutes to stop here. It's clear a lot of care went into making this a place people can actually enjoy.

Fuel Islands never work properly. 30 minutes just to get diesel. You scan your card and the pump…read morefreezes, you go inside to pay and you have to wait like 10 minutes for it to reset. And then you have to go back inside just to get your receipt. Lots of wasted time.

Pleasant staff and very clean showers! Very nice to get freshened up while traveling.read more

Yesterday this establishment allowed people to gain up on a close friend of mine yesterday to try…read moreto start a fight . I hope management sees this and takes care of the problem because if they don't take care of the problem we will . People from this establishment can laugh and call my bluff but our reputation from Lyell Ave is very well known and the only reason why we weren't there to take care of the problem yesterday is because my homie told me to hold off for now . You don't gang up on people especially 8 to 1 . We will be there next time and this establishment isn't going to like it because there isn't one trucker that will be able to get out due to our cars and we will make this issue as huge as they want it so take care of your problems in your back lot or we will.

All truckers be aware that the management at this establishment has a employee whom works night…read morethat starts problems . explained below : My husband went into this establishment between 9 and 10 pm last night and an employee by the name of Gurgot or go Joe is his nickname had a friend of his come into start problems with my husband. First the guy approached my husbands vehicle noticed he wasn't in the car then went into the truck stop to sexually harass my husband . I believe that my husband spoke to the owner by the name of Breed or Reed about it and she was going to handle it but I wanted to make sure the rest of you truckers are aware because I'm sure my husband isn't the only one . I certainly hope that the truck stop management takes care of this problem promptly because if not the place is going to be facing a sexually harassment lawsuit claim because my husband not only has a retained lawyer out of downtown Rochester NY but recorded everything that was said because in New York you don't need two party consent only one party consent to record and this place is going to be under investigation by the news media reporters from channel 10 .