Absolutely fabulous time riding Maid of the Mist into the heart of Niagara Falls…read more Check in was super easy and after a short elevator down to the water, we were given a poncho and thanks goodness for that. You will get wet. A small change of position from the boat seems to bring sheets of water onto the decks. Judging from everyone's faces, we were all enjoying ourselves. I highly recommend this.

Really great experience. I recommend this. We were able to hide from the spray a little bit on the…read morelower deck, which is nice sometimes if you're just there for the view. Just like every other attraction in the city, you're helped from start to finish by moody teenagers who couldn't care less about anything job-related. Staff attitude has a big effect on the overall experience here.

The Mr. and I only had one full day in Niagara Falls so this comprehensive tour worked well for us…read more On the tour we were able to see the falls every which way possible. Above (Skylon Tower), behind (Journey of the Falls), and in it (Niagara City Cruises). Yes, we could have done each of these activities on our own but we enjoyed the commentary and insight Huzaifa was able to provide along the way.

The best part about this tour was the skip the line portions. Our guide Shariq kept forgetting…read morenames of the things he was pointing out. Bridal Veil Falls completely slipped his mind and he had to be reminded by a group from Europe. Seems as if the guide should be the most knowledgeable? His stories also had different truths to them. After the tour researching showed he was off in the explanation of where Goat Island received its name. The sites on this tour were really cool and skipping the lines made them a little better. This is absolutely something you can do on your own for less money. Not recommended by me.

A trip to Niagra Falls is special, but if you don't do this boat ride to the falls your trip is not…read morecomplete! The prices are very reasonable especially with the exchange rate. The falls are amazing but when you ride right up to the falls and you can see them from water level there's just no describing how awesome and powerful nature is! The lines actually moved really quick especially for the amount of tourist that were there. The boat ride is around 20 minutes. The view of the falls from the American side is really good as well when you're riding by. If you're on the American side you can do the Maid of the Mist boat ride, they both take you to the same spot. American boat rides were blue ponchos while the Canadian side wears red. Great for an individual, couple or the whole family! Was not disappointed at all.

We booked a tour the night before for the following morning. It was easy to book online, and with…read moreconverting the price to USD we felt like it was a great price for the ticket. It was super easy to locate the meeting point for the boat. As soon as we walked past the main downtown area we saw the blue arches showing Niagara City Cruises. Online there was a disclaimer that even though you are booking a specific time you may need to wait past then to get onto the boat. We arrived at 10:20 for our 10:30 cruise and were promptly beginning out walk down towards the boat at 10:31. When you get to the meeting point for the boat you join a queue that then goes into the lift that will take you down to the boat. There are 2 lifts running at the same time so this process went quickly. Once we made it off of the lift we followed the signage for the departing boat. Before we joined the next queue to get onto the boat employees were handing out ponchos that were included in the ticket price. At this point there was a stand selling snacks and drinks. We did not take advantage of this at this time, so I cannot comment on the quality of the food. We conrinued to head towards the next queue which would lead us onto the boat. We had the option of riding on the top of the boat or the bottom, and we chose the top. It was quiet crowded up there but it did seem like no matter where you stood you had a view-and you were going to get soaked. We were absolutely drenched. They take you right to the bottom of the falls. It was an amazing experience that I am so glad that we did! After our trip I watched the later boats going to the falls and I was shocked at how close the boat actually takes you. At some point the most from the falls was so thick I couldn't see. It felt like we were in a rain storm and we were all cracking up and how crazy it was. This tour is 20 minutes which seems like the perfect amount of time to get drenched. We saw both falls, and no matter what side of the boat you are on you are going to have a great experience. Getting off of the boat was quick and easy. They offer recycling for the used ponchos. When you continue on you will run into the food and drink stands as well as ample seating and restrooms where you can regroup before continuing on. They do take your photo before you get onto the boat, and you have the option to buy it for $50 CAD. This include 2 8x10 prints and a digital download. They do add fun backgrounds to the photos, and they do look like there was some kind of editing done to make the image look a little finer. Converted to USD I thought it was a good price for a great souvenir. I will be hanging the photo in my house! We had very little interaction with the employees, which I feel was a result of them operating efficiently. We didn't have any hold-ups from the time we arrived to when we exited. At the end you queue for the lift to take you back up to the original booth for Niagara City Cruises. From there you can simply keep walking and enjoy the view of the falls from the trail. Quick, efficient, and no frills for a fair price.

If you're going to see Graffiti Alley, take the tour. I enjoy photographing street art. I learned a…read morelot about the history, styles, and etiquette (yes, there's 'rules') of graffiti. Jennifer was a great guide.

Had a great tour with Jennifer covering the downtown business district. She was thoroughly…read moreknowledgeable, professional, and engaging. We were sorry the tour had to end!

We had a great time, the folks are knowledgeable and happy to answer questions. The breeding…read morelineage is fascinating.

Stopped for a tour today at lazy acre alpaca. We made a reservation a few hours before our tour…read more There were 5 of us total. The tour was neat and included history about alpacas and their origins (Andes Mountains) in Peru...and facts about how to care for them sheering and more! You're able to feed the alpacas and just so you aware there are specific rules you must follow for your safety and generally alpacas are not huggable animals. The goats were super friendly and my son who is almost 7 loved petting and feeding them. Overall, the tour was super informative and interesting and the shop afterwards is super cute and has a variety of options for you to purchase produces from alpaca sheeting or just memories from the trip. Check it out for a bit!

Excellent trip to Mackinac Island. Ginny was the best tour guide. Organized and genuinely cared…read moreabout guests, checking in with everyone to ensure they were having a good time. She did trivia games w/prizes on the bus and provided snacks/water. Trip details to each location/restaurant were perfect. Had a wonderful time and met some wonderful people. Gerry was a great bus driver. Will definitely go again with Covered Wagon Tours!

From the owner: With all of the logistical details to handle during a vacation, letting someone else take the wheel…read morecan be a welcome relief. Personalized and professional motorcoach tours can be a great way to sit back and enjoy your surroundings without the worries of navigating a new area. If you're struggling to plan every stop on your next vacation, allowing a professional company to arrange a motorcoach tour outing for your group will undoubtedly make your trip one to remember. Check out a few great reasons to plan one: * Reduce Stress: Rest and relaxation are hallmarks of any great vacation, but you can't expect to truly decompress and soak in the sights if you're concentrating on driving the entire trip. Motorcoach tours allow you to kick back and enjoy the scenery, landmarks, and events without any road anxiety. * Environmentally Friendly: Because of a more energy-efficient engine, a fully loaded tour bus is less impactful on the environment than a fully loaded car. The efficient and green engines also help to reduce emissions, meaning you can sight-see to your heart's content without carrying any carbon footprint guilt. * Time Efficient: Worrying about the best route to get to your destination or getting stymied by unexpected road construction and detours are problems of the past when you book motorcoach tours. Cover Wagon Tours are highly efficient, meaning there will be less wasted time on your tour and more time to enjoy your trip...

My BF surprised me with this day trip. He didn't tell me where we were going, just that he had a…read moresurprise for me. We drove about an 1.5 hrs. From Rochester. The scenery was gorgeous, the sun was out, I was ready for it. I never asked where we were going, I just went with it and enjoyed the ride. It looked magnificent from the minute we pulled in. The grounds looked Immaculate, with custom waterfalls around the building, and restaurant below. Lots of places for kids to run around before even going into the park. They have a cute petting zoo. With goats, ponies, OMG! They even have a Giraffe. Perfect for little kids to feed and get close and personal with them. Then I saw what looked like a Forrest. That is when BF revealed to me that, this is a self drive Animal Park. I felt the joy of being a little girl again. I have been wanting to do this for so long, and to find out there is one so close felt like an awesome joy punch! You can also take a bus in, looked like an old school bus with the windows and window frames cut out, so kids and families can hang out and feed the animals. They all looked like they were having an amazing time. Probably the way to go with kids 10 and under. We chose to self drive. Of course there is a waiver that we take full responsibility for any damage to the car. Signed it in a NY minute. I'm so glad we did. It was so much fun X 10. After we checked our car. No damage at all We bought 2 large tubs of food, because neither of us knew what to expect, and we wanted to be ready for anything. Highly recommend doing that, these animals are very smart, and tricky, in a fun way. All animals are free range, some group naturally together. But they can choose to roam anywhere. They all appeared very healthy, happy animals, clear eyes, no lethargy. They looked really well cared for. We fed Buffalos, Zebras, Ostriches, long horn steers, emu's, deer, and much more. Our first animal was a Buffalo with big horns. I rolled my window down, food in hand, outside the window, hand flat, like they tell you to do. That Buffalo didn't care about that little bit of food. He stuck his head right through my window, and into the bucket I was holding in my other hand. I was screaming out of joy, surprise, and a little nervous of the unexpected. Lol We had a moment, when we were wondering how to move forward before he ate my whole bucket. He started retreating from inside our window. I sighed relief that he was exiting, just a wee bit too early. Because on his way out, he suddenly grabbed my bucket with his teeth, and pulled it out of the car. I was astonished It was very exciting. We made a quick pivot and evened out our buckets, and I made note to hold on to that bucket tight, and try to keep it out of site. Haha! Good luck. The animals worked together. A Zebra would stand in the road and block cars from going by, while other animals came to eat, then the Zebra would move enough for us to get by and pay, what we dubbed the Zebra toll. Lol. When we fed an Ostrich, they started pecking at my car door, when I brought my bucket in. I did not even care, and I love my car. But being up close and personal with these animals felt like a spiritual refill. Some let me pet them, I got to look some in the eye, and feel connection. I was not surprised by their intelligence. It felt like an honor to meet them at this level. Although the long horn steers worried me a bit, but they ended up acting like babies. They could have easily flipped my car. But instead they chose to lick my hand. Now don't get me wrong, these animals seemed aggressive at first to me. But they understood the assignment. They were just being who they are. Respect that, and you will have a great time. I saw some cars trying to maneuver by delicately to keep their car from getting damaged. We didn't even try. It's a lot more fun to just not worry about, like I said earlier we had no outside damage to the car. Now the inside we had spilled food all over. Hahaha! And I was NOT mad about it. They also have a restaurant, we didn't go in, but it looked nice and clean. We didn't go inside. Being a couple with no kids. We decided to eat elsewhere. I highly recommend trying this place out. Perfect for kids, couples, lone travelers. It was a completely different experience I have ever had. It worth a drive, perfect for a day trip.

After growing up in this small town, it was nice to come back for a visit and see all the cool…read morethings that have changed like Hidden Valley! We came out to celebrate some birthdays and check out all the animals. Our tour guide, Tom, was so knowledgeable and nice. He made a lot of good jokes too which I appreciated. The animals were all excited to see us since we were in the first tour of the day. My son loved seeing all the big bison come right up to the side of the bus and eat the food from his cup. The tour ended and we got some lunch at the counter service spot in the lodge. The burger was delicious and the fries tasted great too. I had a bite of the Buffalo chicken panini as well and it was so good. The best part about the food was that for two adult meals and a kids meal with drinks only came out to $30. For how the world is right now, that is so awesome to see. It made the day feel very affordable and family friendly. We also checked out the petting zoo which was filled with goats, donkeys, and even a couple kangaroos! What a great day out at the farm. We will definitely be back again.

Well, my review is a little different than most. What could have been disastrous, turned into a…read morewonderful, experience full of humor and knowledge. My niece had booked a bus tour for her family and myself to celebrate my recent retirement. The night before, we received notice that the bus had broken down and it looked like our adventure was going to be canceled. We were surprised when the owner/operator Joel, offered to salvage the experience and still meet us at the Richardson complex to give us a walking tour of both the newly renovated area as well as the spooky abandoned space. It was pretty cool as it was just the 5 of us and him. Joel is a wealth of knowledge with a humorous twist as he led us through the gorgeous reimagined hotel areas. He actually sat us down and explained how the former psyche center operated and took us through some gorgeous areas full of architectural treasures, mosaic tiled floors and some really interesting stories. Then it was on to the abandoned areas. It's incredible that the complex could get this dilapidated. It will take generations for this place to be fully restored. Joel's personal stories and desire to tell them really made the experience. He definitely turned what could have been a disappointment into a memorable experience. I easily forgot about the bus portion of the tour and will remember the fun facts and the personal touch that Joel provided for us. Even the most seasoned Buffalonian will find these tours interesting and fun. I can't wait to go again when the bus is fixed, but then again, if it's not, Joel can turn the experience around! Thank you for the extra attention! It made all the difference.

Took the historical tour and it was much better than expected. The guide was great and kept things…read moreon a humorous level. It was fun while learning things about the city I've never known. Booking was easy online and they have different types of tours. The level of value you get on this tour is unmatched. I'd like to do the chicken wing or tavern tour the next time I'm in town.

Oh my goodness, I don't know why this is not highly rated on yelp - this is probably one of my…read morefavorite parts of Niagara Falls. It was beautiful, and I was so in shock how nicely maintained this place is! If you are planning to go to a bunch of attractions, I cannot recommend having the Plus pass. Because not only you get to have most of the attractions, transportation is also included. So yes, please do not skip this! It is worth it to go.

Great view of horseshoe falls. The observation deck was a cool experience…read more They sell way too many tickets for each time frame and it was very crowded, which made the "behind the falls" experience a drag. Long lines everywhere, even before you get down there. Crowded elevators. Staff doesn't care if you're packed in like sardines. Also minus one star for forcing everyone to take a picture, printing them out, and just throwing them away unless you pay them money. At that point at least give out the examples. Ultimately, I think if you do one of the boat tours, you get a closer view of the falls, and this attraction isn't really needed.