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    Westchase District

    5.0 (3 reviews)
    Open 7:00 am - 11:00 pm

    Services - Westchase District

    Commercial real estate

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    5 years ago

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    Jay Bustos - www.JayBustosHoustonRealEstate.com

    Jay Bustos

    (8 reviews)

    Westchase

    Customer service at its best. I was always hesitant about going about a realtor when buying a house…read morebut Jay made it one of the best experiences yet ! Disclaimer due to various closing reasons I have yet to buy my dream home. Jay hasn't stopped and continues to strive to exceed what I'm looking for. He's patient and compassionate. I'm extremely needy and demanding but Jay is still there to deliver what he promised. I can't wait to share when success comes and I find exactly what I'm looking for. There is no doubt I'm going to recommend Jay to whoever is planning to buy a house. He makes the process a breeze and the less stressful it could be.

    Soooo I am a major procrastinator in all parts of my life and finding a place to live was no…read moredifferent. I had a week to find a new place after my lease was up, so I called Jay since his office is close by in hopes that he could look for something for me. I gave him a list of things I was hoping for and he sent me my options within 5 minutes... I was expecting to have to wait a few days to look at anything though. Nope, he made time to show me 3 places the first day! I ended up getting the cutest spot in the Heights, exactly where I wanted to live, and he even got the price down a little for me.. I know I probably got lucky, but I credit his hard work and quick communication with myself and the owners... I've also never had a Realtor follow up after the deal was done, but he made sure a week later I was still absolutely loving it and that really meant a lot to me.. thank you Jay!!!

    Raquel Refuerzo - United Real Estate - Beautiful single-family home in Cypress, TX

    Raquel Refuerzo - United Real Estate

    (39 reviews)

    Westchase

    From house hunting to closing, Raquel was there for us every step of the way - and she was truly…read morewonderful to work with. She brought outstanding professionalism, genuine dedication, and fast, reliable communication. Her calm, no-pressure approach reassured us that she was focused on our long-term happiness, not just getting the deal done.Throughout the entire process, She was incredibly attentive- answering our messages promptly, keeping us informed, confident and valued. Her expertise was instrumental in helping us find and secure the right home. If you are looking for a real estate professional who combines deep expertise with genuine heart to guide you through your house hunting journey, we highly recommend Raquel!

    f you use anyone else you're only hurting yourself - you want a realtor that actually answers your…read morecalls? That explains everything in detail? That goes above and beyond? Use Raquel. I had to deal with putting my late mother's house up for sale - and I live 1500 miles away. She has done everything for me - coordinated junk removal, got cleaners in it, continuously ran up to date comps so we could see where the property fell in the market every month. She ran by there and checked on the property from time to time and helped me make the best decision for which route I needed to take to optimize my profits. She handled aggressive investors for me and made sure I wasn't bullied into an offer I didn't like.

    Westchase Creek Apartments - The pool area

    Westchase Creek Apartments

    (16 reviews)

    Westchase

    If you're in the area looking for a place that will harass you, retaliate when concerns are…read moreraised, and handle issues unprofessionally, this is the place for you. I experienced ongoing harassment and retaliation from both staff and a tenant during my time here. Whenever I tried to communicate concerns with management, I was met with passive-aggressive behavior and misleading statements. Staff repeatedly claimed certain things were "in the lease" when they clearly were not. I reviewed the lease multiple times and even had others review it as well. The problems started when my upstairs neighbor constantly dropped trash and cigarette debris onto my porch. After I reported it, the situation escalated. The neighbor began making excessive noise late at night and early in the morning often between 3-5 AM. It became a pattern, especially whenever they knew I was home. The stomping and loud movement across the heavy floorboards became constant. I sent videos and multiple complaints to the office, but nothing changed. The lack of sleep became so severe that I started taking antidepressants and was regularly late to work because I could barely rest. I understand apartment living comes with some noise, but management walked both my apartment and the upstairs unit themselves and confirmed the noise could barely be heard during normal walking. That made it obvious the behavior was intentional. What made the situation even more disturbing was discovering the individual causing these issues was part of the maintenance staff. This was someone who had already entered my apartment previously for repairs, which made me feel extremely unsafe knowing they had easy access to my home. Management showed little concern for my safety. After I installed a Ring camera, my physical WiFi cord was cut. My bills were fully paid, and even if they weren't, internet service providers disable service they don't physically cut cords. It felt like retaliation for trying to protect myself. There were other incidents as well. At one point, someone from staff knocked my trash far from my door while I was away. Instead of cleaning it up, they took pictures and walked past it multiple times. The environment became so stressful and unsafe that I eventually had to move back in with my parents before my lease was even up. Despite that, I was not allowed to break my lease and continued paying rent from September through February just to avoid damage to my credit. To add on they waited until the fifth of one month to claim that they don't accept rental assistance checks after a long back and fourth causing there to be fees added due to their lack of communication and honesty which was not at all in the lease! All around there communication and care for tenants is extremely horrible. They seem more focused on punishing tenants than resolving legitimate concerns. They even mailed me what appeared to be a fake deposit refund check, and it arrived well beyond the legal 30-day deadline. Many of the positive reviews appear outdated but are constantly edited to look recent. Several seem connected to staff, friends, or family members. Between the roach issues and the unprofessional, money-driven management, this place operates with a strong bully mentality. For your own peace of mind, I would strongly recommend staying away. #houston #houstonhousing #apartmenthunting #apartmenthuntingtx #houstontx #texasliving

    I want to thank management and Maria for helping me lease and helping me figure out what was the…read moreprocess of moving in to my first ever apartment I loved it and the environment quiet , neighbors are very to themselves, as well as great people very friendly and most of all they go above and beyond for their residents , thank you for having me and if I can ever chose to come back I will in fact lease again at this apartments

    Westchase District - commercialrealestate - Updated July 2026

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