WHATEVER YOU DO, STEER CLEAR OF A SALES ASSOCIATE NAMED **TRACI ANGELELLI** BECAUSE SHE WILL LEAVE…read moreYOU HANGING HIGH AND DRY!!
If there was a -5 rating, that's what I'd rate Roger Martin Properties! I live out of state and am keenly interested in moving to the general Houston area. I Googled and came up with Roger Martin Properties so I signed in and got response from TRACI ANGELELLI
KEEP THIS IN MIND AS YOU READ MY REVIEW ~ Roger Martin Properties describes their company as being "The Guiding Light To All Your Real Estate Needs."
TRACI SAID IN WHAT WAS OBVIOUSLY A FORM LETTER ~ "I am following up to see if we can help and answer any real estate questions you may have. You can reach me via email, text or by phone, my cell number is listed below. I would be happy to help you in your home search....Thanks again and I look forward to hearing back soon."
A DAY OR TWO LATER TRACI EMAILS SAYING ~ "I noticed you are still actively using our website www.RogerMartinProperties.com. I am available to help you search for a home in the Houston area. Are you moving here from Washington? Please contact me to help you in your home search. You may reach me via email, text or phone."
I RESPONDED TWICE VIA EMAIL, I'VE WAITED DAYS BUT HAVE YET TO HEAR BACK FROM TRACI ANGELELLI. In my email to her I asked, 1) where FEMA Flood Plain X (which is least likely to flood) is, 2) what are the better and best school districts, 3) are there good private Christian schools in Houston, 4) what does it cost to maintain a pool, 5) are there any NICE duplexes in lovely residential areas (because we have an extended family situation), 6) how do I modify my automated search to single story homes only and to the FEMA Flood Plain X only, and, 7) what are 3 things you like best about Houston and 3 things you like least. I'd say those are questions from a person who wants all their ducks in a row so they can start a serious home search.
MY MULTIPLE EMAILS HAVE BEEN COMPLETELY IGNORED AND ALL I'VE GOTTEN HAVE BEEN **FORM LETTERS AND EMPTY PLATITUDES!** Every single morning I wake up to an automated email, with one today saying "42 new properties, 32 price changes and 40 under contract properties" but NOT ONCE have I had any of my questions in 2 emails answered!
MY QUESTION TO ROGER MARTIN ~ Do you folks EVER respond to emails you say you welcome from potential home buyers, and do you and/or your people EVER answer incoming questions from people desiring to purchase a home? I can't begin to understand why anyone would give your company a 5 STAR RATING!
3/20/2016 ~ I went to the ROGER MARTIN PROPERTIES web site and was totally dumbfounded when I read..."OUR MISSION STATEMENT ~ AT ROGER MARTIN PROPERTIES OUR MISSION IS TO GIVE OUR CLIENTS UNMATCHED PERSONAL ATTENTION DURING THE BUYING AND SELLING OF THEIR HOMES."
Then I searched for synonyms for the word FARCE and this is what I found ~ absurdity, joke, mockery, sham, travesty, buffoonery, horseplay, mock, ridiculousness, crap, craziness, folly, foolishness, hot air, idiocy, stupidity, ludicrousness, senselessness, irrationality, insanity, incongruity, inanity, illogicalness, lampoonery, travesty, pasquinade, pastiche, put-on, imitation, deception, facetiousness, and even flapdoodle.
I COULD USE ALL OF THESE WORDS when describing the service I have gotten from your company versus your company Mission Statement!!