They told me that it would take a month to get the part in. I called and texted about 20 times over…read morethe last year and they never responded. And this is a high quality laptop btw. And I still don't have anything to work with.

I live in Willmar and the local supply of Computer 'SPECIALISTS' is slim.. Yes, you could go to…read moreBestbuy (Geek Squad), KandiComp, Bennet, or those of the like.. Honestly none of them take the true customer into consideration. They are there for the money and not necessarily because they love what they do and want to truly help you. Few things I loved about Aasen Tech service: 1) They are extremely available and able to answer your calls without being routed through a desk jockey or automated system. 2) They don't charge you for shit you don't need... Truthful and honest in their work. 3) They care about the end result and will guarantee satisfaction. 4) When I was getting my business system setup Aasen Tech (Kody was who I worked with) was involved from A-Z and didn't hesitate to answer annoying calls from me and assist me in picking out the right products at the right price for what I needed. Aasen Tech is much more then a 'Computer Solutions' company, they can provide immense value to both the home user and the business user. 5+ Stars well received and the best part is you are supporting a local business and not some corporate hive mind.

Terrible experience. I was trying to get a quote. The person answering the phone answer from a…read morespeaker phone. She did fix that when asked. I told her I wanted a quote and that I am a current State Farm customer, she took my information, had me spell my name, etc. and she puts me on hold to see who is available. I'm waiting, waiting, waiting and the receptionist comes back. The would be agent, who knows I am already a State Farm customer, won't talk to me, and clearly has given the receptionist a list of additional questions to ask. I ask if that's what has happened and receptionist confirmed yes. Receptionist was trying, but really? You have a current customer wanting additional insurance and to transfer policy from another State, but you make the receptionist be the middleman? I state no thank you, this is not a good start that I've now spent all this time on the phone already, been on hold, none of the agents will take my call, making receptions play a game of messenger - can't imagine how they will deal with claim issues, say thank you and hang up. Few minutes later, suddenly the agent does have time and calls me - but says, "oh, I see you called, we must have been disconnected." really ? now you are going to lie to me about what just happened on top of being unresponsive? NO WAY. This is how you treat someone trying to give you money and I should think you will help if I have a claim? righttttt

I have been with Teresa for 18 years. She was my agent when I was single, in college, and now…read moremarried with kids. She always remembers me and it feels like a group of friends when I call the office. I actually live in Rochester but that has never hindered our working relationship. I feel like I could call at anytime and they are there to help. Great rates, friendly service, and what seems like always available, I couldn't ask for anything more. I highly encourage you to give Teresa and her team a chance.

I have been with Johannes Agency for quite sometime. I have found the agency to be very customer…read moreoriented and they have always answered any questions I have. They do a great job finding me the best rates for the coverage that I need. I highly recommend this agency.