I started having noticeable back pain after sitting on the chair they sold to me as a genuine Knoll…read moreGeneration. When the pain kept getting worse, I finally inspected the chair more closely and saw the gas cylinder didn't look like what should be on a genuine Knoll product. The gas cylinder clearly has a made by KGS Co., Ltd. marking on it. So I called the store to confirm whether the chair I bought was actually authentic and not Frankenstein'd, the sales person who sold me the chair, answered the phone and Instead of actually addressing my concerns, he acted like I was imagining things and insisted that it's a Knoll chair because it says so on the back. He then proceeded by saying that they don't take returns on used items as they're sold as-is, but will check with his manager. He called me a few minutes later stating that they would make an exception for me and take it back for a store credit only with a 20% restocking fee. In other words, they won't stand behind what they sold, but they will charge me to hand it back to them. I asked for the manager to call me, and - a shocker - no one ever did. Zero follow-up. Zero accountability. If you care about product, authenticity, being taken seriously as a customer, are getting basic professionalism, look somewhere else. This was a complete waste of time and money.

Very good furniture selection that is high quality. The workers there helped find the right…read morefurniture and delivered to my home with ease. No issue and will be shopping there in the future. Great customer service!!

uniden is a piece of shit company, don't wasted your money with thise pieces of shit.read more

(Party City side) ((Wednesday Dec 24))…read more This was my first time going to staples with the new addition of party city. I was so happy to see party city was still around! In perfect timing. I had a birthday celebration. I went in to purchase (number) balloons 3 & 4 once arriving home the 3 popped. I called and they said to come in and they would replace it. I went back and got the new balloon. Once arriving home the 4 popped. The balloons were NOT close to anything that would cause them to pop. They popped from the inner seal. At this point I was frustrated. I called party city/ staples and they told me it was a one time courtesy to exchange the balloon so nothing could be done for the second balloon. I was disappointed but still needed a 4. I drove to my local dollar tree and just bought it there. I definitely appreciate the transparency and the one time courtesy. As a customer we are not always right however I would have appreciated if they would have verbally communicated their policy on balloons and exchanges at the time of purchase. Service 2/5 Value 1/5 Price 2/5 ~ everyone has different, so be kind~ The heart I purchased is still good hasn't popped and it's beautiful, did cost more so I'm hoping it lasts (Picture with ballon's near tv, nothing is hot. Nothing is poking them either. I've done this set up previous many times in the past never had any issue) this is a first

Bought a lazy boy chair on clearance. I asked about the…read morechair that was already assembled and the man said don't you want one in the box? My first mistake. Brought it home and my husband started putting it together and I saw that the back was broken. Called the store and was told they had sold the one that was assembled. Meantime there was one in the Brea store. I asked if I could have that one shipped to the La Habra store and the manager said there were no more in the warehouse and they didn't deal with other stores. I just got my money back.....very disappointed and we are not dealing with Staples anymore. I can buy from Walmart and Amazon. They are not concerned with customer satisfaction.

I usually have such great experiences at this Staples -- the staff here are always incredibly kind…read moreand helpful, and I've often recommended this location to others. But the team I met yesterday felt a bit low-energy and came across as slightly rude, which was disappointing since this place is normally amazing. Still giving 4 stars because most of the staff here are genuinely awesome and always go above and beyond.

From start to finish, Alex made the whole process incredibly smooth. From helping me find the right…read morechair to arranging pickup, everything was straightforward and hassle-free. His communication was clear and timely, and he really knows his stuff. I'll definitely be buying from Cube World again.

Came in on a whim just looking to find an ergonomic chair. Made an appointment with Alex and came…read morewith alot of questions and preferences for chair features. He helped me out showed me all the chairs and I sat in all the good ones! Decided to get a steelcase leap v2 and it was a great deal for a pre-owned chair compared to other websites and craigslist/marketplace. Definitely worth to get a high quality chair for a fraction of retail price if you dont mind pre-owned.

Michelle was super helpful in selecting pieces I would need for my new office at home. We found a…read morenice mahogany desk and my Herman Miller Aeron chair. Everything was reasonably priced, and delivery was an extra $100. The delivery team was so careful loading the furniture into our new house, and had helpful hints in fixing up some pre-existing scratches and scuffs. The even threw in a matching credenza because it was part of the set.

Brian is a cool guy. I ordered more than a dozen chairs from him - Aeron by Herman Miller and he…read moregave the best customer service. Thanks Brian for all your help!

Very friendly, kind and accomodating. Prices are reasonable and they are willing to make a sample…read moreto show you if that's what you want. Miss Vicky, Miss Gloria and Miss Sokha, they are very nice. Thank you so much.

For my wedding last year, I went here for multiple printing projects including:…read more - signage - place cards - menus The staff here are extremely friendly and helpful. I would highly recommend coming here for any projects and will be coming back for additional printing.

Very nice people to do business with. I had a ton of…read morequestions and they had all the answers. I would recommend getting your printer ink cartridges refilled at this facility. The black cartridge for my canon is half the price of a brand-new one at Walmart. DON'T forget to pick up your frequent filler card.

If you want a quote for ink cartridges, don't do it online. Over the years I have requested…read morenumerous quotes from this location and received no response. Although, this time they sent me an email ad for a NEW printer five days after my request: but NO QUOTE. So I called the store, thinking, I will give them ONE more chance. I called the location and was unable to get an immediate quote for cartridges for my three-year-old printer. Hector told me he would call me right back with a quote. Come on, your name is CARTRIDGE WORLD, so I think you would have the ability to locate a cartridge for a name brand printer without this much trouble. I've given you plenty of opportunities to earn my business, but it's not worth the extra effort. So I tried OC Toner Pros instead. What a difference a phone call makes. Renee was so helpful and asked all the right questions. Within a few minutes, the order was taken, and it will be at my house tomorrow. By the way, Hector never called, nor do I expect him to call me. Typical for CW. Not the best way to run a business. But try OC Toner Pros and ask for Renee.

Poor communication and unprofessional. We spoke to a lady that does their sales about picking up an…read moreoutdoor set and we agreed we would pick it up at a certain date and time. We drove a little over an hour and even rented a Uhaul to find out when we arrived it was sold already. The lady never responded to apologize or let us know.

Stumbled upon this gem here on Yelp while shopping for used office furniture for my husband's…read morebusiness. Please don't be discouraged as you pull into the parking lot....many treasures to be found in the huge warehouse behind the closed doors!! Brian was unbelievably helpful without being at all pushy! We'd go back there in a heartbeat!

I had a couple of departments I needed to visit. First was an Amazon return with outstanding…read morecustomer service. The second was the copy center where Richard assisted me. I was completely impressed with the outstanding customer service, attention to detail, and quality of work. I absolutely love my staples. I am met with a friendly face and friendly attitude. Every time I go in. This team genuinely loves their job. 4/9/2026 @ 10:55 am

I walked in here today to get the Pentel Energel mechanical pencils in the 0.5 series. I found…read morethem, but also found the other kinds of Pentel pencils. I even found 0.38 uni ball pens. I even found all the colors to the Papermate Bright and Metallic colors. I also found these routers, modems, and even modem router combos. However the boxes are empty, and I don't know what kind of policy they have in this store for why their boxes are empty. But in all honesty, I'm surprised to see how this place sells routers that are a combo of router and modem. I also love how this place sells prescription-free hearing aids. It makes it so nice and convenient.