The lobby and dining room is under construction. There were workers and wet paint signs in the…read moreentire lobby and hallway. I think there was still complimentary breakfast severed in the mornings along with coffee, drinks and fruit. Definitely good for a short business trip to the area. The room was very comfortable and clean with a large screen tv. The bathroom had a jetted tub and bathroom toiletry. In-room refrigerator with coffee marker, ironing board and hair dryer. Indoor pool was open and across from the exercise room. Options for restaurants, shopping or movies were in walking distance of the hotel. There is no taxi service in the area for airport picks or in general. Ubers usage was not that great either. Advice, rent a car for transportation. Would recommend stay ......

Front desk reception was a warm welcome and dinner was great Ally looked after me I had the wings…read moreand they were great. I highly recommend this place. And you don't have to be staying there to join in with dinner.

Hotel was in a great area, near a few stores and restaurants and safe area…read more I was here on a business trip and upon check-in, staff were super friendly and met my accommodations such as highest floor. They even called a few hours later to make sure everything was I expected and if I needed anything; definitely went above and beyond. Plenty of parking, I always found a parking spot right in the front. Although, I did always arrive back to the hotel early (630pm ish). Internet/Wi-Fi was great, this was big for me because I was constantly working so needed reliable internet. They have a Starbucks on site, but I didn't have a chance to stop by because there were always a line and I was always in a rush in the morning to get to the office.

Man this hotel needs some up dating!…read more It is not a horrible place but it is getting long in the tooth. Needs to update plugs in room, fix the smell, redo the bathroom... it is just old. It had a musty smell when I checked in. It's a good thing I was not here long or I would have changed hotels for sure.

Ok, so this Hampton Inn is pretty standard but the 5 stars is for customer service…read more.. My corporate travel group booked me here and apparently they booked me in a smoking room as that was all they had left. The morning before I was supposed to check in, the manager at the hotel sent me an email warning me in advance. She let me know they were booked for the night and they didn't have anything else available but if they had any cancellations, they'd move my reservation to a non smoking room. I emailed her back asking if there were any other Hilton properties in the area and she said there was a HGI or something but they were also booked. She then told me there was a Holiday Inn in the area that had non smoking rooms available and she even called for the rates! I decided to just stay in the Hampton Inn anyway. Smoking rooms are gross. I felt like I was trying to fall asleep in a bar. That's not the managements fault, it's my corporate travel group. So they booked me in a non smoking room for the 2nd night and that was much better. The whole time, the staff was very apologetic even though it wasn't their fault and they tried to be as accommodating as possible

This is our second time staying here and it's always a great experience. We were greeted by Loren…read moreat the front desk, she was very sweet and took care of us. The room with the king bed is very roomy, clean and comfortable. In the morning we had a delicious breakfast. I highly recommend this location and it's close to downtown and many shops and restaurants.

We stayed here over Labor Day weekend with family . Not a…read morebad place . Very friendly breakfast was very good , Kids liked it . Very clean / only thing the pool was soooo Cold . Well kids jumped in but not for long . Also as we where leaving which was only 930am Not even check out / house keeping was like 4 doors down just watching and waiting till we left / that was kind of rude / felt like we had to hurry up . Other then that will be back :)

ZERO stars!!! We checked into the St. Charles IL location on 12/31/23. The room was not as…read moredescribed online through Expedia nor the BW app. I have photos to prove it. We were so disappointed and disgusted that we returned the keys to the front desk. We were still billed for the stay we did not have. Worst experience ever!!!

I stayed at this hotel for date night and it was great! The hotel itself is a bit dated, but not in…read morean ugly or dirty way. Everything is kept clean and organized, the decor is just a bit old. I booked the king room with the whirlpool tub and it was so nice to relax in. Rooms are clean, staff is nice and hospitable. I forgot my toothbrush and they gladly gave me one. I wish I would've woken up on time for their hot breakfast, can't speak on the quality. Like some other reviews say, you can definitely hear noise from the other rooms filling up their tubs but it's nothing obnoxious or even loud it just comes with being in a hotel full of people. We also doordashed a pizza and there was no issue getting it delivered right to our hotel door. Definitely worth your money! Check out downtown Geneva if you visit, it's such a cute town!

First off we paid $800 for two rooms for the weekend, well the room we got which had a 2 person…read morewhirlpool with King bed. The other room was for my son and elderly mother, they had the king suite with sofa bed. Our room was not so clean when we arrived, pubic hairs in shower and stuck on shower walls. Dust on basically everything. Headboard was not wiped down or we wouldn't have been able to see other ppls past fingerprints. Fridge door was not properly cleaned. Not to mention we had cold water to shower with and in the whirlpool tub to use on Saturday. I asked the front desk if this was normal cause it's never happened before and we've stayed many many times here in the past but I will say this hotel has gone down a lot in past couple years. He said they had a two boilers for it one had broke down but just got to working again they think. Well it wasn't. I didnt think I'd be paying $800 for two dirty rooms with cold showers. We have decided not to ever come back to this location again. No one helped us just made excuses. Hotel is dated, they even used clear tape to hold up some of the wallpaper in the breakfast area. Also had a weird odor throughout the hotel. Ruined our valentines weekend stay out of the house that's for sure.

This review is solely based on walking around the resort . We were attending a Penelope Bourbon…read moreTasting so we did not stay at The Herrington. This small boutique hotel is located along the Fox River in Geneva Illinois. It has a European charm with riverfront views and beautiful gardens. Only 60 rooms in size, rooms come with a fireplace and either a patio or balcony. Their spa and restaurant (Atwaters) are both award winning offering 5 star service. I real Hidden Gem in the Western suburbs.

We visited because we saw a social media ad that they were having a Penelope bourbon tasting in the…read morecourtyard. Penelope bourbon was created to celebrate the birth of the founder's daughter. It was such a beautiful setting on the Fox River. We did the tasting and then ordered cocktails and an appetizer to linger over since it was such a beautiful evening. The hotel is very charming and Atwater's restaurant looks to be a real gem. Such a wonderful, historic spot in Geneva. Oh and the Toasted was my favorite.

I was charged an extra $30 on top of the $100 deposit and $150 charge for the room. She did not…read morespecify why- this was BEFORE I checked into the room. The rooms on the second floor also reek of smoke.

DO NOT STAY! I came here with my family and we actually were having a good time. Morning came along…read moreand while watching tv we seen a COCKROACH crawl across the screen. We IMMEDIATELY check out clothes and bags and packed up. We called the front desk all they could offer was a new room. NO THANKS!. The gentleman then told us the manager would be there by 7 if we wanted to talk to Her. The manager (Rocelys Pineda) was so Inconsiderate and rude and didn't help us at all. After picture and even sent us to get the roach in the toilet paper Wasn't enough. 10/10 don't recommend.

Great hotel with very nice, accommodating staff. I had to make a last-minute reservation because…read moreHoliday Inn cancelled my reservation without any advance notice. I then accidentally booked a smoking room, and the hotel was willing to change it for me and allow me to cancel a nonrefundable reservation from Hotels.com. The staff was great, the room was clean, and the location was good.

Stayed recently for a concert. Checked in and did not come back until night time to sleep. In the…read moremorning when we woke up to shower and get ready to leave, we turned on the water and it was brown. We filled 4 cups of brown water coming out of the faucet. We checked out right after as it was nearing check out. Will never stay here again.

My daughter had her wedding at The Baker Hotel and it was AMAZING!!!…read more The hotel, gardens, food and staff made this a MAGICAL day!!! HUGE shout out to all the staff as everyone went above and beyond and made sure everything was smooth and memorable!!! The hotel is a step back in time with class and character and was the perfect place for their wedding!!!

Don't hesitate just book your wedding here!!!!! Tiffany makes the planning process a breeze. All…read morestaff are so attentive and kind. Julie made sure our cups were never empty. 10/10 wedding

This place has bed bugs . Must do something about it . Couldn't sleep. So I left to sleep in the…read morecar instead

Im going to say 1st. That no this isnt the plush holiday inn or marriott. But the owners attirude…read moremakes it far surpass a five star joint. This place is amazing Just for the owner!