Wow--what an incredible experience! From start to finish, this team was fast, accommodating, and…read moreextremely communicative. The entire process felt effortless because of their professionalism and positive attitude. The three movers who helped us didn't just show up--they showed out! They worked quickly and efficiently, making what could have been a stressful day feel completely seamless. Everything was handled with care, and they went above and beyond to make sure we were satisfied. I will absolutely use their services again in the future and will be recommending them to everyone I know. If you want a moving company that delivers on every promise and then some, look no further!

It's your move is the way to go!!! Angela and Tony, and their team are incredible! They did a long…read moredistance move for me and picked up and delivered on time! Communication during the entire process was top notch!! THANK YOU doesn't seem like enough! Highly recommend for your moving needs!!

I used them to move in town. Was very happy with their services and they are competitively priced…read more Minor damage to a workbench but some of that may go with the territory. They were careful and appeared to use all appropriate equipment and moving material. Wasn't nickled and dimed with unexpected charges. Would use them again.

We are elderly folks with 2 massive storerooms to move into a box truck and trailer. These guys…read moreshowed up and worked so tremendously hard to get it done as quickly as possible. Most impressive is that the owner checked in to make sure we were satisfied. He explained that he gets good and caring people because he pays much more than would be standard, so is able to maintain good employees. I was really impressed with this company and it's people. We highly recommend them!

I can't say enough great things about this company! They went above and beyond for me on my move to…read moreMidland and from Midland.

No Call No Show. Suppose to be there Saturday morning at 9:00, called around 1000 saying guy had…read morefuneral, and another hurt back but they could be at house this afternoon and tomorrow morning if needed. No one showed up of called. After numerous calls and text got a text at 630 asking if 0900 Sunday morning would work. I said yes. Thinking everyone has crappy days. Waiting and at 1130 Sunday morning realized they would never show up and found another group. Still have not heard anything from Chris. I used this company 3 years ago and they did a good job. That's why I gave them so many chances also I have given their information to others. If you choose to use this company better have a good backup plan.

Very unprofessional. I had them scheduled to help me move. When they were 20 min late I called and…read morethey said they were on their way. Almost 2 hours waiting and not answering my phone calls. They never showed up and I finally get a text after 9 pm saying sorry I lost track of time but we can come tomorrow morning.

Gary was supposed to come at 9am. He ghosted has and refused to answer calls or texts. I should've…read moreread the other 1 star review before calling this place. Use a reputable mover who will actually show up.

I would not recommend this company at all. After confirming time and date even the night before…read morethey didn't show up. The agreement was noon and at 12:15 I get a call stating they were at another job and wouldn't be there until the next day. I had rented a moving truck and driven 2.5 hours to be there the next day was not an option and I was very clear with my time and date from the beginning. Then they said it would be 1:30 still no show no call. I called them and by this time it was almost 3. I already had to hire someone else pay double and they wanted to try to charge me the regular price with a two hour minimum. I said forget it.

I don't know where to begin. For starters movers arrived…read morelate. Within 45 mins of arrival all 4 crew members were taking a smoke break (mind you they're getting paid by the hour). 4 employees X 10 mins is almost an hour worth of labor, @$195 an hour just standing around leisurely smoking. The crew showed little care in my valuables. They placed dressers and furniture on a dolly and rolled them as fast as they could down my front stairs with a BAM! BAM! BAM! each time a new stair was taken. One crew member had a young diaper clad toddler in his personal car during the move. At one point he asked that some of my family watch his little girl while he continued to work. The little girl ended up falling down in the backyard and hitting her head on the concrete - creating a liability for the homeowner. Once my items were moved to the new house the little girl proceeded to play with my daughter's toys to keep her entertained and out of the way of the workmen. This speaks to the utter lack of professionalism of Brothers employees. This was not an ideal 'bring your kid to work' scenario. **Important** My refrigerator and a stand alone freezer would not fit through my door without taking off the doors. The movers refused to take the doors off the fridge and freezer to finish the job. Seems like a pretty standard procedure for movers to perform. They said they would just leave the items outside. I had to scramble through all of my unpacked boxes to find a screwdriver and socket set to remove the doors myself. Searching though all my packed stuff to find the required tools took a fair amount of time - all while they stood around and waited. The moving crew left trash, water bottles & clothing in the front yard of my old house. We moved 4 houses down the street, cost me $2.4K and I regret the day Brothers Moving and Storage ever came across my Google search. I'm moving again on the 22nd this month and I avoided this company like the plague. I'd recommend you do the same.

Critical: Professionalism…read more went to them to help move my belongings and store it safe and sound. I was continuously paying my bill to have it stored while I was signing my paperwork for my new house. I went to get my belongings and it had been stolen. I reach out to everyone and they just keep passing the ball to the next person. They even hung up on me a couple times. My tvs, my kids belongings, my belongings, my sons moms belongings, along with furniture has all been stolen and nobody had a answer or a solution to reimburse me for my belongings. I wish they would reach out and get this problem fixed. I DO NOT RECOMMEND THIS company to anyone . I'm not the first to write a review and I'm sure I'm not the last.