Lisa was very experienced and so helpful in helping me transfer ownership of one policy and to help…read moreme open a new policy. This office has wonderful, knowledgeable people and their customer service is excellent!!! Allyson

Chris communicated very well while helping me to change over my renters insurance to my new…read moreapartment. He made the process very easy and smooth. Highly recommend working with him!

Apparently, Jason & Mark haven't gotten too big to return calls. Being a customer for approximately…read more10 yrs & never filing a claim is not good enough. Instead they had a inept agent send me the quote I requested which took about a week. I bought a CONDO for 150K & they send me a quote for 158k coverage. If you want good customer service I would suggest look else where

We have been wanting to price compare our auto, home and life for a while now and decided to have…read moreTom pull some numbers for us. Not only did he save us money to what we were previously paying, he also got us more and better coverage for auto, home, umbrella, and life. Tom was a pleasure to work with and very detailed and dedicated. He answered all of our questions as well as pointing out items we didn't even know to ask. He came to our home and went through all the paperwork with us. We would highly recommend using Tom for any insurance needs. He is knowledgeable, professional, detailed and we felt like he had our best interest in mind. Thank you for the amazing service and experience!

I have been a client for the last 10+ years and they keep getting better and better. They have…read moreadjusted incredibly well to the change in technology and are always there to help when needed. There door is always open even though everything can be done through the State Farm app! It makes it easier not harder, people! Thank you for all you do for us! I highly recommend this agency to anyone who wants to deal with some amazing people!

Fantastic agency!! Bill and his team are amazing! They are responsive, professional, and most of…read moreall relatable! The organization has made changes and the team is always happy to explain and answer questions!! Elizabeth, Jeanne, Schyler, and Bill really care!

Fast, prompt service. Love the technology improvements and, of course, the good rates. Happy camper…read moreover here!

Hello I just wanted to say that Matt was most professional kind and sincere definitely one of the…read morebetter salesmen I've spoken with in a while (49)rs

Roberta was fantastic working with us today to figure out my options with my new car insurance…read morecoverage and my other auto and Home insurance coverages. She explained everything to me which was great. I have a better understanding of what my coverage is. They even life insurance. The staff there was friendly and happy. The office was clean and neat and it was just a great visit today. they treated us with respect and kindness and my four-year-old granddaughter was with us and she just was in awe of how special they made her feel. She got a lot of State Farm trinkets, and even ice cream! we've been a customer with Rick since 1998. Him and his team are just fantastic. I just don't know what more to say. I've never had a problem. I've been with State Farm insurance my whole adult life or since I've been driving for 50 years! If you're in the Plainfield area and need insurance, give Rick a call anyone on his team will help you. Thank you Patricia and Ron Schwichtenberg

Always there to help. A real human, no pressing buttons for AI chat. Rare to find these days.read more

Super knowledgeable team. Saved me money with discounts. Quick to return calls and answer any…read morequestions I have.

Matt Halko and his team was extremely helpful with my insurance needs. Their service is…read moreoutstanding. I recently found out that a lot of their staff is bilingual and can provide help to those who speak Spanish, Cantonese, Gujarti, and Hindi. WOW!

I am so pleased with the customer service and help I received from Pardridge Insurance Co! Very…read morehelpful staff! Great advice and professional too!

was told someone would call me back.......yet totally ignored. Lucky there are other insurance…read morebrokers in the DeKalb Sycamore area. Not much else to say as I have only spoken to receptionist over the phone.

BEST customer service I have received in a long time.... Hands down the easiest process I have EVER…read morehad for this type of situation... First I went thru the online quote system (which i prefer in most cases) Had a question as to charges... To my surprise this office was open on Saturday! Called in @ 10:00 am and I was fully insured for half the price of the online quote by 11:00 am. No Wait period, No extra charges, No Hassle, Superb Customer Service, and I could go on.... If you need Auto or Home insurance GO HERE! You will not be disappointed...

I am so happy I chose to stay with State Farm when I moved here to Illinois from Colorado, keeping…read moremy car insurance and adding home owners insurance!! Never having bought a house before I did not realize how stressful it was going to be!! But then I talked to Dylan and he made sure he answered all gazillion questions I had in a very friendly and timely manner!! He is always very nice and does a great job answering in detail that I can understand!!! Thanks so much for the awesome customer service!!