Hello Reader, I have deviated from a very important endeavor of mine that needed my attention. it…read morewas imperative that I did such a thing, because it proved to be conducive to express to the community at large of the optimum treatment that I am currently receiving here at McClure Rehab Center. However, before I continue to move forward, it is essential that I emphasize that this writer (myself) has not been the recipient of any incentives, promises, enticements nor has I been subjected or subjugated to any form of threats or any act of coercion by anyone in an effort to induce or compel me to falsify this commentary that's at hand. In all reality on the contrary, it has been very difficult for me on my own volition to try and the find the adequate words that can actually reflect and project the magnitude of the level of professional care that I have continuously and has endlessly received here. Which started from the very first day that I was admitted into this very prestigious facility when I was half dead. McClure has literally and figuratively brought me back to life from the threshold of death when I was ready to give up and succumb to the severe illness that I was afflicted with doing that period of time. However, the qualitative care and treatment that has been bestowed upon me has enabled me to be elevated from the depths of bad health and adversity, back to the paramount of excellent existence and a sound physical disposition that I once knew. (Thanks McClure for your performance.) I am upset about what some of those disgruntled individuals posted about this Rehab Center it was totally, completely and absolutely untrue, unfair and do not have any base in reality far as I am concern, I have not witness any of those unfounded accusations and fabrications that has been written about McClure. Matter of fact, if that type of sub standard treatment was the order of the day here at some point, I would have been long gone from this place many months ago, which I have been housed here for more than a year and I have cherished every minute of it indeed. So what do that tell the reader (meaning you) about this establishment? In a closing remark, keep up the good work McClure because we all here send the organization and your duty bound team of staff a firm salute which is nothing more but a symbol of our never ending heart felt respect and profound appreciation for all the things that you have done and no doubt will continue to do. Also one must not, will not and definitely shall not forget to extend a warm shout out to Andrew, Maggie and McKenzie the three most compassionate and highly competent administrators that's in the business. McClure deserve more than five stars why not give the entity the entire solar system that will the be tantamount to the organization effectiveness. Thank You For Your Attention Harold Mathews l

My mother's care here was horrible, concerns about mistreatment , missing belongings, severely…read moreunderstaffed facility. She suffered from numerous bacterial infections sores and complications which only surfaced after being in care.

Room, no TV, bed made terrible grinding, mechanical noises. Staff appears pleasant although I often…read moredidn't know what they were saying because they spoke Tagalog. Menu described waffles with blueberry topping with sausage links. What arrived were two slices of cold, untoasted raisin bread and mystery meat. I recommend visiting this facility before placing your family member. The hall appeared. Overall it was just depressing.

Marina Garden is a gem! They are taking excellent care of my father. The nurses and CNAs are all so…read morecaring and responsive. They anticipate the patients' needs and always proactively talk with me about how he's doing. Ms. Evangeline & Sol are wonderful administrators. The PT & OT team is doing a great job helping my father regain his strength. The kitchen staff is always very kind and accommodating of his requests and he enjoys the food. It was truly a blessing getting my dad a spot here! The Marina Garden team treats the residents like family and I'm eternally grateful for their care of my father.

My brother was admitted here after a long hospital stay, and as his family, we were overwhelmed and…read moreworried about what came next. We wanted a place that would help him recover, but more importantly, a place where he would be treated with kindness. This facility exceeded every expectation we had. The therapy team is truly remarkable. During his first few days, he was convinced he wasn't making any progress and kept saying he just wanted to go back to bed after therapy. One of his therapists smiled and said, "Give me ten more minutes, then you can tell me if you still feel the same." Those ten minutes turned into one of his best therapy sessions. By the end, he had accomplished something he hadn't been able to do since leaving the hospital, and I remember the therapist high fiving him with so much joy. That simple moment completely changed his outlook, and from then on, he looked forward to therapy instead of dreading it. The nurses and CNAs were just as incredible. One afternoon we arrived to visit and found my brother laughing with a CNA while they were walking the hallway together. She wasn't rushing him or making him feel like another task on her list. She was encouraging him, and celebrating every few steps he took. Seeing someone take that extra time to make him feel comfortable and confident meant so much to our family. Every nurse we met was attentive, compassionate, and always willing to answer our questions without making us feel like we were interrupting. The facility itself is absolutely beautiful. Everything was spotless every time we visited, and the atmosphere felt peaceful and welcoming. It never felt like a place where people simply recovered, it felt like a place where people were genuinely cared for. My brother also enjoyed getting out of his room for activities and often mentioned how the food was delicious and would send compliments to the chef ! It was nice knowing he had things to look forward to outside of therapy. Thank you to every therapist, nurse, CNA, and staff member who helped my brother during his recovery. Your patience, encouragement, and compassion made a difficult time so much easier for all of us. If I ever have a loved one who needs rehabilitation in the future, this is the first place I would recommend.

My grandma came here for a short term rehab. Based on what I've experienced, LPHC has a truly…read morededicated and compassionate team that provides consistent quality care and support. The staff is very welcoming and took great care of my grandma. Much appreciated for their on-going kindness and commitment. I truly recommend this facility to anyone.

I believe John D's review of Mercy is poorly written and gives the wrong impression of Mercy…read more Mercy is a non-denominational, full service facility, with a secure campus that has 24/7 Reception, beautifully landscaped gardens, and every service a resident could want: three nutritious meals every day; a variety of daily activities and special events; housekeeping service; 24/7 floor staff for night or day emergencies. Mercy is run by the non-profit Eldercare Alliance. They're associated with the four AlmaVia facilities in the Bay Area. We needed a facility for my 85-yr old MIL who is physically healthy, but has a mild-to-moderate case of dementia. We wanted a full-service facility so that as she declined, we would not be forced to move her somewhere else (disruption is highly stressful for dementia patients). My MIL is in now in Asst. Living. Although reluctant (as many elderly are) to make "the move" out of our home, she quickly adjusted and in less than a month's time was telling her friends she absolutely loves it at Mercy. She loves how caring and friendly all the staff is, and how quick everyone was to learn her name. She loves the reassurance that she will be escorted to and from her bath, so that she need never worry about falling. She enjoys the food, which is quite good (we've eaten there with her a number of times). She appreciates the choice of activities and for the first time since being widowed, is making new friends, because Mercy provides a supportive sense of community for its residents. Unlike John D., we investigated seven different senior facilities nearby our home. There are many different types, but we needed a full service facility with a Memory Care unit. But what makes one facility different from another is the staff. And Mercy's staff is VERY, VERY GOOD - at all levels! There were some minor issues at first because moving in and getting her settled was complex; but Mercy was always responsive and showed themselves willing to go that "extra mile" for my MIL's comfort. We have visited elderly friends at other (even more expensive) facilities where the night staff was sullen and uninterested when a resident comes to ask a question. We have had many interactions with Mercy staff and all have been 100% positive. We are convinced that Mercy was the right choice. They are a caring, compassionate, and highly professional care facility. Oakland seniors are lucky to have Mercy in our city! (Note: edited June 2014 to reflect that Salem is being sold to finance an expansion of Mercy's campus to provide additional Memory Care units. Salem is being purchased by a for-profit corporation, similar to Sunrise Living and AgeSong.)

Mercy Retirement is a hidden gem in Oakland California for senior living. 150 years of caring and…read morecompassion, along with world class culinary experience and award winning executive chef Steven Catindig.

Since 2016, my mother has been a resident at Excell, where she receives orderly, timely, attentive,…read moreand responsive care. The family is always kept well-informed. My mother celebrated her 99th birthday there yesterday, and we are incredibly grateful to the Excell staff for making it such a pleasant and memorable occasion. Ken L.

Not the best of all. They take too long to answer the ring…read morefor help...every time it takes from 5 minutes to 1 hour. It should to be given the same treatment to every patient but it doesn't happen. I've been picked up just because I complained about the services and now I've been given the neglect treatment....late meals, no help with feeding me....for 9 days I've been looked as if I was an alien., About sckiped shower days, I was sense the day I admitted they assigned to me Tuesdays and Saturdays as my scheduled days, yesterday nobody came here to pick me up to have the shower and today they said thaty day was Wednesdays, so they could do whatever they want. I'm really disappointed with this facility.

Very short handed. Heavy turnover. Attendants don't know what the patients capabilities or needs…read moreare. If you are Chinese it's a different experience. Why do they need visitors to make an appointment before visiting, even for family members?!

No comment Snotty admin staff…read more No parking Dark hallways Building needs renovation More CNAs hires needed as well as more supportive resources for CNAs working Patients need more personalized activities to give quality of life while aging in place

My Mom-in-law was here for about 10 days while she rehabbed after breaking her knee cap in fall…read morewhile on vacation, visiting from TX. We chose this facility for her convalescence because it's smaller, and the patient-to-staff ratio is much greater, than all the other places in Alameda. That would insure she'd get a consistent amount of attention and care. My M-i-L is a tad ornery, and the staff was nothing if not buoyantly pleasant at all times with her, and professional and friendly with us. The PTs were hard-working, as well as the "orderlies" (is that what they're called?). The activities board was filled with interesting things each day. For the 4th of July, they arranged for viewing of the annual Mayor's Parade ( see Yelp review of it here: http://www.yelp.com/biz/alameda-fourth-of-july-parade-alameda ) and a nice BBQ. The food, in general, isn't very high quality, but then, these places are known for their cuisine, are they? We simply brought in quality supplemental tidbits for her.

Great place. They take excellent care of my mom, and when my mother in law and several friends were…read moreshort term "guests" of the facility, they also received very good care. Plenty of activity most days and good nursing care. Those patients who are communicative all say good things about the food.

3/5 Stars (Could Have Been Higher)…read more I was 40 years old when I stayed here, and by far the youngest resident. My roommate was close to 80 years old, which made for an interesting experience. Despite our age difference, I came to respect and admire him. What kept this from being a 5-star review was the food, the uncomfortable bed, the very small shared rooms, my television being much smaller and positioned much closer to the bed than my roommate's, and the nighttime noise. Some residents struggled with mental health or other conditions, and there were nights when patients would yell, making it difficult to sleep. I ended up staying for eight nights and nine days. Looking back, I believe another two or three days would have benefited my recovery, as I was still struggling with significant pain and difficulty walking when I was discharged. Although my insurance covered my stay, I felt that my Kaiser representative was too eager to move me out and didn't fully appreciate the severity of my condition. Unfortunately, that reminded me of my initial visit just days before I ended up in the emergency room, when I was only prescribed ibuprofen despite the pain I was experiencing. Some fellow patients encouraged me to appeal the discharge decision and fight to stay longer. However, I was physically exhausted, emotionally vulnerable, and simply didn't have the strength to advocate for myself at that point. In hindsight, I think a more formal discharge meeting that included me in the decision-making process would have been the better approach. Even if the outcome had been the same, I would have felt that my concerns and readiness to leave had been fully considered. That said, there were many positives. The staff, for the most part, were attentive, compassionate, and genuinely cared about the patients. I did have one negative experience with a staff member who fit every stereotype of someone who shouldn't be working in healthcare. I emailed the administrator about my concerns, and to his credit, he came to my bedside almost immediately, shook my hand, listened to me respectfully, and removed that employee from my wing. I appreciated how seriously he took my concerns. The physical therapy team was outstanding. They welcomed me from day one, even though I was hesitant to socialize because I was overwhelmed, heavily medicated, and had just been discharged from the emergency room. Their encouragement and professionalism played a huge role in my recovery. I was admitted after my back suddenly gave out to the point where I couldn't walk. At my lowest moment, I truly feared I might never walk again. Being surrounded by others who were also fighting their own battles gave me perspective and gratitude. I realized how fortunate I was to have the insurance and benefits that allowed me to recover in a facility like this. The location was also convenient, making it easy for family, friends, and coworkers to visit me during a difficult time. While there are definitely areas that need improvement, especially the food, sleeping accommodations, and room setup, the caring staff, excellent therapy team, and responsive administration made a difficult chapter in my life much more manageable.

Cna Josephine…read more Fredrick- awesome Cna Josephine Selina Melissa Regat - Superstar day Jesse I spent 2 weeks at Canyon Creek and the above CNA's. Took great care of me Natalie the Treatment Nurse was also very Thorough on treating my wounds . Mahida and Daphne were very helpful as they were the Kaiser Hospital liaisons with the Kaiser Doctors!! The Kitchen Manager was nice and Creative with the Menu and the Food !!! The kitchen staff was inconsistent on portion size! The Physical and Occupational Therapy staff was Excellent and a Wealth of Information!!! There's even Entertainment and Bingo There !!! They have an Activity Director there that was really nice!!! This Skilled Nursing Facility is a. Baller On A Budget Approved!!!