Do not use the storage facility. Owners are completely unresponsive to phone calls, direct emails, and emails through portal. I have paid for three months in advance for over 10 years. We moved out three months ago and have been billed for two 3- month payments, despite canceling the auto pay with them. I have now had to dispute the charges through the bank. I also tried to change my unit to a smaller one two years ago and was never successful at a call back or return email at that time either. I should've moved out then.
They are not a member of the Better Business Bureau but there is another review on the BBB website which is almost identical to mine. read more