Things are SLOWLY getting back to normal before the fake shutdown…read more Service: when the stores are open the staff is very friendly. Selection: definitely not the malls I am used to in Texas or Oklahoma but it's Topeka :( Value: if you look you can find some great sales vs KC or Overland Park. I still have Hope :))))

I remember when this mall was being built as I'm sure many people do. I went to Dillards yesterday…read morefor a funeral dress & shoes which I purchased at Dillards. It was so hot in the store that I was sweating bullets and nearly fainted. The cashiers were really nice but then some don't even answer you when you say hello. SMH curtesy is free so I don't. know why people are so sh*tty to one another... anyway, I wanted to say the sales lady who approached me when I walked in was very accommodating and the sales lady in shoes was also accommodating and both were very sweet and very nice. Big sale on name brand handbags which is right up MY alley lol and I purchased two bags for under $200.00!!! although the dresses and clothing are outrageous even with sales I had to get a dress that is respectful for my son's funeral today. The store had such an eery feeling to it .... which I found strange unless it was built on graves from way back when. The feeling made me feel very uncomfortable so I purchased my items and hit the road. I can't say it was dirty but it wasn't clean either. I'm giving the mall an overall 2 stars but I'm going to give the 2 sales ladies 5 stars.

The American suburban mall has seen better days. After its heyday in '80s and '90s consumer tastes…read morechanged and an indoor, centralized shopping center became less appealing. And by the dawn of the new century we saw the rise in online shopping meaning folks could get their retail fix without so much as rolling out of bed. These days the shopping malls that are left are often clinging to a few anchor tenants and looking for unorthodox business schemes to fill out those empty shopping spaces. West Ridge mall is no different. It still boasts a Dillard's, Sears and JC Penney, as well as such teenager focused mall mainstays as Spencer's, Hot Topic and Journey's. But it's also trying non-traditional things like an ATA Taekwondo gym, an urban trampoline space, and massage parlors. I generally use this mall as an indoor walking space on my lunch break when the weather in Topeka is too hot or cold for me to go to Gage Park. In that respect it has a lot of space and good walking routes. The biggest draw used to be the Chic-Fil-A in the food court until a freestanding version of the restaurant opened up just a block away. For some reason the old Chc-Fil-A still operates in the mall for those nostalgic for the pre-2017 days, which is a weird market to be catering to at this point. That said, this is still a decent mall for a mid-size city like Topeka. It's lost the Gap but a new Victoria's Secret is opening. There's a place to hold your pet's birthday as well as an arcade, a carousel and a cookie shop. When it's hot outside, stop by and stretch your legs. One day, when we do all our shopping on a chip implanted in our brains you'll miss the mall.