Erik Olthof at West Ridge provided an A+ tax return service at a great value. He went the extra mile to explain each step, going through how each area affected the return, answered each question within a short amount of time and really gave it a personal touch. Erik & West Ridge are highly recommended! read more

Do not use this company ! They are not by any means tax experts and they lie about their credentials. Two years two audits thanks to their incompetence ! Run don't walk away. read more

Please do not use this company for your taxes! Samantha was the accountant I've been using for the past 3 years. At first everything was great, I never had any issues with discrepancies on my returns and it felt like when I had issues she was quick to handle them. That is not the case anymore I did my taxes this year with her and she quoted me one thing but that is not what came through. My returns were off by $1200. I started reaching out to her in February 2023 to ask what happened and where the difference was, she ignored me. I started asking again in April, again she'd avoid the questions which began to be really frustrating. It felt like she just wanted to do my taxes, take my money and not have to talk to me until the next year. At this point I was 8 months pregnant so I was already stressed out and she didn't care. I'd call the office and it felt like they'd screen her calls and wouldn't set up direct times to call me when I'd be available to answer. They added me to a "call list" I told them that afternoon I had a bunch of meetings and asked if they could tell me what time and I'd make sure I'd be available to answer. They told me they'd just add me to the list and couldn't give me a specific time, so she called during a meeting and left me a voicemail. I'd have to start all over reaching out to them and then ultimately the same thing would happen. So West Ridge does not respect that people have jobs and businesses to run too. I think she just doesn't want to fix her mistakes so she avoids those clients. After I had my baby I reached out again and she told me she didn't respond because she thought that I had switched accountants. So she doesn't take ownership of her mistakes, and was hoping to avoid me enough to make me switch accountants!! That is crazy!! Then she turned it around and told me she was firing me. Never fixed her mistakes and I still don't know where that $1200 is, so that's interesting too. I switched tax companies and found out she's not even been filing required forms for S-Corps. She's not been doing itemized deductions, and has been filing my vehicle wrong. Working with these guys is going to get you in trouble and if you do start getting letters they'll ghost you and make it bad enough to have to switch so it's someone else's problem! I reached out this morning for the second time to ask for those forms the IRS is requesting from me and you guessed it no response. read more

I am so proud to have known Samantha, owner of West Ridge Bookkeeping and Accounting Services, for many years now! Before I met Samantha I had no idea what an Enrolled Agent even was. Because of Samantha's passion for business, I now know that an Enrolled Agent is kind of like a CPA on steroids! They do everything that your "normal" accountant does, and more! There are more requirements to become an Enrolled Agent, than a CPA; and I'm sure I'm not alone in wanting someone reviewing and processing my bookkeeping and taxes who not only will know the ins and outs of every facet of accounting, but will probably also know how to save me the most money! If you are looking for service which is second to none in bookkeeping and accounting, I highly recommend Samantha and West Ridge Bookkeeping and Accounting Services! read more

Nice people, poor communication and way to expensive! I was lost in the tax blizzard, I only got my taxes when I went in to pick them up. But couldn't because I hadn't had an appointment with Samantha. I asked for Quick Books help in December of 2017 and got "help" in late March or April this year. The "help" cost me much more than I was told and wasn't helpful. I got some free help that helped me decide that I wasn't imagining the communication problem confirming, if I put that much time and money into it I should be able to do what I needed to do. I don't recommend them if your a small business owner and want to learn Quick Books without any experience. read more

I was concerned because of the pandemic that I would either take a chance and do my taxes myself (which I did not want to do) or try to find someone on short notice that would be able to do them even with the ongoing pandemic. Samantha and her staff at West Ridge Accounting was able to complete my taxes via phone and a portal they and electronic signature system they have set up. Everyone was extremely pleasant, professional and responsive as well as reasonably priced. I would definitely recommend to anyone needing their taxes done or in need of help with them. read more

Filing taxes is one of the most important tasks that demands your full attention at the beginning of each year. Although my taxes did not receive my full attention and I put them off to the last minute, Kelvin was such a pleasure to work with! He was very knowledgable, prompt, personable and professional. I highly recommend Kelvin and West Ridge Accounting! read more