Came in for a senior wellness check on our lab as well as options for arthritis treatment. They…read morecalled in advance and got records from dogs prior vet, they quickly called us back after arriving and then we met Dr Fillerup and his tech who were both amazing. They took the time to really listen, learn about our dog and consider the best care for him. They really care to treat their patient as a whole vs symptoms only. In a world where everything is so fast paced and regularly we feel rushed out the door it couldn't have been more opposite here, the Doctor really took his time, and you can tell how much he cares. Thank you for your great care, happy to have found such a great vet.

I would give zero stars if I could. My experience at Payson Family Pet Hospital was a nightmare…read morethat put my dog's life at risk. After a routine spay, my dog developed an infection at the incision site. When we returned to give them a chance to fix it, things went from bad to worse. A vet tech took her into a back room--away from our sight--and shaved her entire underbelly to the skin to deal with the oozing from the infection. They shaved her so aggressively that it caused a severe skin rash/burn, which the clinic then refused to take any responsibility for. The most terrifying part? After seeing no improvement, we took her to an emergency vet for a second opinion. We were told the medications Payson Family Pet Hospital sent us home with were actually formulated for a cat and weren't even close to the correct dosage for a dog. This clinic is negligent, their staff is reckless, and their lack of accountability is appalling. We will never return. If you love your pets, do not bring them here.

Super friendly staff very nice and helpful. Was able to fit me in early and they were very good…read morewith communication and very helpful.

6.25.2026 We took Ethel our cat to Mapleton Family Pet Clinic to have her teeth cleaned and since…read moreshe would be under anesthesia we requested that they also clean her ears. According to the vet office everything went just fine and we could pick her up. We did this and figured she was still groggy from the anesthesia as she was so floppy and didn't seem right. Took her home and realized something was not right. Each eye was either flipping side ways and going around in circles. And she couldn't hold up her head or stand or walk. We called the various numbers published by them to tell them something was very wrong and and request help, each email or phone message had a response of "we will get right back to you." Called again and left messages the next morning (a Saturday) and again "we will get right back to you". Ethel had not gotten better through the night and still couldn't stand, or support her neck (eat or drink). Again after leaving numerous messages and forms of contact from what we could find for them and still nothing. We ended up taking her to the Payson Family Pet Hospital. She was examined and given an IV because she was dehydrated etc. the examination found that one of her ear drums had been punctured and infection had gone into her inner ear causing her to have severe vertigo and a condition called "Vestibular Syndrome". Ethel was given a shot to help with the infection etc. Over all Ethel was well cared for and the vet was very knowledgeable and empathetic. Monday I received a telephone call from Mapleton Pet Clinic saying they received my message and did we want to bring Ethel in. I kind of laughed and said oh, I thought you were maybe calling back to give a refund etc. and NO we would never return or trust them with an animal we cared about, explaining how sick she is and has been all weekend and thanked them and that was it. Never any further communication, apology nothing. All we were left with is a crazy expensive bill from them and now bills to another vet trying to treat what Mapleton Family pet did to our initially healthy cat. I believe we are now 6weeks since they hurt her and she still isn't not well, better yes but not back to being healthy. I caution you with taking any animal to Mapleton Family Pet and if you have an issue after a surgery know that they no longer care for animals or check messages etc. after 5pm or on weekend's.

My sweet 13yr old dog got sick a few days ago and we thought she wouldn't make it. The emergency…read morevet did nothing and wouldn't unless we paid 2k + and when we said we want to take her home instead, they said it's better to euthanize....we said no and took her home. We then scheduled an appointment with Dr Greg Huff here at Nebo Clinic. His staff was super kind and caring. He listened to my experience with the emergency vet, how we've cared for her since and all the concerns we might have moving forward. He did a check up and found the same things we researched(Heart Failure) and reassured us of a method moving forward to keep my dog with us a few more years. A few medications and my dog is as happy as before! She greets us at the door with a happy wagging tail! It's nice to have a dr listen to all concerns and help explain possible scenarios. I was also worried the bill would be outrageous based on all the reviews...but it was very reasonable! $115 for a full checkup and 3 different medications. Each person has a different experience, But mine was very good and I'm very pleased with the care we received.

We recently moved here and my rescue pup had already been through 4 treatments for Giardia from our…read morevet back in California. The first treatment here worked like a charm. We were SO grateful to have a healthy pup finally after months of trying and cleaning up diarrhea. After she got her clean bill of health, we brought her back for her spay, and I knew she was in good hands. She healed up perfectly and is a happy, healthy pup now.

Dr Bott euthanizes Dogs for no reason! A dog was euthanized for heartworms. Try educating yourself.read more

My fav vet, so sweet and attentive. Always takes great care of my animals, and the groomer there is…read moregreat too.

Our groomer is fantastic. Maggie is so patient, she always does a great job!…read moreThank you for all you do.

I do not recommend the Unleashed Dog mobile business to anyone who owns a dog. Our dog is a…read moreschnauzer, but he was left looking like a rat. The groomer only took an hour and a half to groom him. Yes, our dog was matted, so I understand why the body was cut short, but he did not invest time in making his face look like a schnauzer. He rushed and didn't seem to care about what I had expressed to him. He even came to the door--needless to say, I was running a few minutes behind schedule--and took our dog because my special-needs adult son opened the door. He could have waited a few minutes or called me.

I called today asking if he had any availability and they said they had one. My boyfriend dropped…read moreoff my dog and I wasn't sure what it was. It is a local guy who grooms out of his home. My dog is not good at the groomer at all and he was able to groom him well. He charges a more than fair price. Even though the house isn't the best i would 100% have him groom my dog again and will most likely continue to use him as long as he will continue to groom my dog. The only negative thing is that he is cash only. I did not know this and had to run to get cash ( atm are my card) and he was super nice about the whole ordeal. I look forward to having my dog groomed here again. Nothing is better than nice people spending time with your dog.

Felt extremely uncomfortable leaving my dog, so I ran away…read more.. This business is ran out of a home which I expected, but even though my expectations for professionalism were low, I was still surprised by how bad it really was! The house was dirty, small and smelly. There were cats and dogs around the mess (I assume their own?). I typically try to give the benefit of the doubt when possible, however, the entire atmosphere of the situation made me uncomfortable, whatever was going on in there wasn't worth the $10 I would be saving, so I took my dog and bolted out of the place! I try to write more positive reviews than negative ones in an attempt to maintain fairness, however, I felt somewhat compelled to write this review in hopes of protecting a loving pet owner from having a similar horrible experience.

So disappointing.. For starters, I was quoted a different price (lower) from the daughter when…read morebooking my appointment. When dropping my cat off I asked her to shave his legs down as much as possible. They didn't even touch his legs. They also shaved his Maine super uneven and tried to cover it up with a large bandana. I also told them to be careful not to shave off his nipples, two were clipped. Honestly , they're lucky my fiancé picked him up because I wouldn't have paid more than $25 for this cut. Will not be returning or recommending.

This place has THE WORST customer service I have ever seen in my life. Be very careful if you go…read morehere. I came in with my Australian Shepherd and just wanted a wash and her nails trimmed since they were scratching everyone and everything and she smelled like rotten fish. I just didn't want to wash her myself. I was asked if I wanted a cut and I told her maybe just a little trim around the butt because it was getting long and going potty was starting to be a mess. She asked if I wanted anything on the face and I said maybe a tiny bit but I liked how fluffy she was (one of the main reasons I chose an Aussie) and didn't want that to change. I was shocked when I picked her up because she was shaved very short, and horribly too. I think it's great the woman who serviced my dog is trying her best at English but even with a small language barrier, "trim" should not have been misinterpreted to "shave" for a groomer that claims to have been doing this for a long time. Trim and shave are two completely different things. I didn't say anything when I picked her up because I was in shock and was fighting back tears because my once incredibly fluffy dog was shaved and looked like a rat. I didn't have it in me to fight about what I had wanted and what I got. I paid (it was done and couldn't be reversed) and went home and cried for hours. Australian Shepherds have a double coat. If you google double coats, almost every result will highly advise that you DO NOT shave this type of fur unless it is matted beyond repair because overly matter fur causes more harm than shaving it does. She is a 5 month puppy and I brush her at least once a week, so she was not matted at all. Here are the many reasons NOT to shave double coats It changes the coat texture- my dog used to be super soft and not even a full week later her hair turned course and stiff, making it much less enjoyable to pet and cuddle with her. It will mess with their natural cooling and heating process It can irritate the skin- she has been scratching herself constantly since I picked her up. It is more likely that the hair will matt in the future It is not guaranteed that it will grow back, and if it does it will not grow back the same or evenly -since she is a puppy it is more likely it will grow back, but there is no guarantee. It could grow in patchy which makes it more likely I will have to continually shave her, or it might not grow back at all. It doesn't reduce shedding, it just changes the length of hair that is shed. Can cause hair loss and skin conditions- I don't know if it was the products used or if it is the fact that she got shaved but she has dandruff now. There also were two bald patches and they have increased in size since I brought her home. Increases the risk of sickness and skin cancer. Most groomers refuse to shave double coated dogs even upon request, and I didn't even ask them to do it. Had I known this business liked to shave, I would have gone somewhere else. All I wanted was a wash and trimmed nails, so I just went to the first place available and in my case it was a mistake. Not only was she shaved without my permission or request, but she was shaved horribly. People are politely judging me say she is still cute but when I tell them it was unwanted they immediately say that it looks like the person didn't know what they were doing and that its a hack job. I have found two bald spots which are increasing in size, it's uneven in multiple places, and there are chunks missing all over. I did go back in a few days later and they did refund my money. She told me she has been doing this for many years and worked with almost every type of breed, but I honestly have a hard time believing that in this situation. A well versed groomer wouldn't shave this type of dog without asking clearly if that's what I wanted, or just based on a trim around the butt being requested. I am grateful I got my money back, but I am far from happy with my service. I am even more upset about the customer service I have experienced. 8 hours after I went in for a refund, they sent me a condescending private message telling me they didn't see anything wrong with my dog and they were wondering why I hadn't removed my review already. 8 HOURS after I went in. I am a busy person and while I planned on adding that I had been refunded at some point, 8 hours is not a courteous time, and just because I was refunded does not change that was shaved without me asking. She also has been commenting false claims about our interactions on my Facebook review and playing the victim. Maybe they enjoy their dogs with the teddy bear cut but they should not impose what they think dogs should look like on their customers and then tell them they are wrong when it's not what they wanted, and IS a choppy cut.

Our 3 year old Maltese/Shitzhu dog Toby thought he was the boss of the house. Ok he WAS the boss of…read morethe house. He was very territorial with other dogs, did not listen to commands, took us on walks instead of the other way around. We were getting very frustrated with his behavior and we didn't know how to fix it. We reached out to Jasmine for a meet and greet and she helped come up with a plan to help. Jasmine was amazing, she immediately was able to recognize Toby's personality and helped us understand why he was doing the things he was doing. Jasmine was patient and explained everything so that we understood exactly what we needed to do. After the first training session we saw results. We did our best to follow what we were taught and it worked. Toby is now obeying commands, staying in place, walking on and off a leash. Toby's behavior is night and day different. He is more affectionate with us and is a much happier dog. We are so grateful that we found Jasmine at Redemption Dog Training.

Ekko is taking a nap after some training and playing with his new puppy friends! Jasmine with…read moreredemption dog training is taking good care of my boy. Love how she sends photos and updates through out the day! Follow Ekko: IG @Ekkodog www.ekko.dog