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West Mobile Swim Club

5.0 (2 reviews)
Closed • Closed
Updated a few days ago

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5 years ago

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Gulf Islands Water Park - Helping my broke down BIL

Gulf Islands Water Park

2.9(66 reviews)
52.9 mi

Me and 3 of my family went on a Sunday. We rented one of the Sundecks and stayed from open to…read moreclose. The sweet and helpful girl ( I wish I could remember her name) that walked us to our sundeck gave us a couple of papers, one a map of the park, one a list of food items that could be ordered and delivered to our sundeck along with the website to pull it up. Around noon I pull the website up and it just says 'no items are available at this time'. The same worker was walking by so I stopped her to see if I was doing something wrong. She said it can do that when they're at the rush peak. Completely understandable. So I get my groups orders and two of us head towards the pizza place. We walked in and stood there, looking around not knowing who to order from or what the heck we were doing. We finally ask the girl at the register and she says oh you order from someone in the back. So we stood at the counter, made eye contact a few times, asked if we ordered there and the was told mmmhm. Then he went back to making pizza ignoring us. I finally get his attention and get our order in( which was like pulling teeth with no help or direction from anyone working there) . Pay and head over to the cafe to get the rest of the food. That place was equally confusing. No idea what we were doing with zero help from the workers there. Now I'm not blaming these kids. Because they were all working and learning. I blame management because they ( by they I mean every single worker in all 3 food areas we went to) were obviously not trained well and thrown out there. They looked worn out and frazzled. So I would recommend packing a picnic lunch and eating it out of the trunk of your car for sure. The waterpark itself was fun. The kids really enjoyed it. Just skip eating if you can help it

If I could leave a 0 start review I would. 1st I come to the park and park my car pretty close to…read morethe front only to walk out 6 hours later and have a rearranged bumper. On another visit I show up with my passes and my guest only to be told I cannot enter on this day with a guest without paying an extra 50 dollar fee. They have now decided that only non working people Monday - Thursday can enter with a guest in which they've already paid for. This is after several other occasions of allowing guests in on Friday- Sunday. Make up your mind! Take care of the customer. Make it right for everyone!

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Gulf Islands Water Park - Cabana decor

Cabana decor

Gulf Islands Water Park - Little bit having blast at 43" tall ;)

Little bit having blast at 43" tall ;)

Gulf Islands Water Park - Me and Nathan Kress

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Me and Nathan Kress

West Mobile Swim Club - swimmingpools - Updated May 2026

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