I had a hearing exam performed here. The assessment process was fine. The audiologist stated that…read moreshe would contact me within a few weeks to discuss a new product coming to market, that would be appropriate to my needs. Time passed and I received no further communication. I have called twice, and spoke with the receptionist both times. She assured me that I would be called back, but this has not occurred. I do not feel valued by this practice, and can not recommend them, based on my experience.

From the owner: At McDonald Hearing Services, we understand your busy lifestyle and want to help you get the most…read moreout of it. We want to make sure that you never miss a memorable saying from your grandkids, an important conversation with a colleague, or the punchline of a friend's joke. We're here to make sure that you're ready for all of life's best - and often unexpected - moments. Discover today what we've been able to accomplish for so many others in Grand Rapids, MI Kentwood, MI and Greenville, MI suffering from hearing loss. We've helped them to regain control of their lives through our better hearing services. We've provided them with solutions to help make speech clearer through highly sophisticated hearing technology. We've counseled them on effective communication strategies that have made communicating with family members, friends, and colleagues easier. We've helped them... and now it's time for us to help you!

I sure wish we would have started my Mom's hearing care journey with Kelly Lyons at McDonald…read moreHearing. We started at an independent audiologist and they just priced us out, and the customer service was lacking. From there we tried the big box store and they did offer cheaper hearing aids, but the follow-up service was horrible. Finally we found McDonald Audiology & Hearing and have been here for years. The quality of care is exceptional. They truly want to enhance your quality of life with being able to hear. The hearing aids come with follow up care so you can always hearing at your best. And the technology in these new aids is amazing. The staff is friendly and they take our insurance. If you are just starting out your hearing health care journey, or you've been wearing aids for years, I highly recommend McDonald Audiology & Hearing Health Care. Their customer satisfaction is unbeatable!

The folks at McDonald Audiology are excellent. Everyone is very friendly and welcoming. My…read moreaudiologist Kelly Lyons is extremely knowledgeable and has guided this first time hearing aid consumer through thick and thin as I adjusted to something I never really wanted but am so glad I have! She listens to my needs and takes all the time I need to get the best adjustments for me. I've had my hearing aids for two years and the service is as phenomenal now as when I was still just trying them out. She answers all of my questions. Her dedication and interest in caring for her patients is evident every time she meets with me. I look forward to seeing her every six months and will continue to be her patient.

The receptionist at this place was incredibly rude to my 94 year old mother. My mom has gone there…read morefor years. I confronted her and she was very rude to me as well. My mom is going elsewhere. I would not recommend this place. Ever.

The care was amazing! My autistic/ bipolar grandson had tubes put in his ears, every one was so…read moresweet and caring, thank you for going beyond the call. Highly recommend!!!

From the owner: We Cover A Wide Spectrum Of Diagnostic And Surgical Treatment Of The Head And Neck…read more Our offices are equipped to serve all your hearing aid requirements: All testing is performed by certified audiologists who are licensed State of Michigan hearing aid dealers. The cost of a hearing aid evaluation is included in the purchase price of a hearing aid. All hearing aid products are the highest quality national brands and reflect state-of-the-art technology. Hearing Resources is the audiology practice associated with the ENT Center, we are able to fully evaluate your type of hearing loss and work with the physicians to make a plan to best treat your particular hearing deficits. We are conveniently located on site, at the Grand Rapids Kenmoor office and the Southwest Byron Center office.

Loves what she does. Great staff. Really helped my situation with a lot of positivity and…read moreenthusiasm. She seemed really excited to be doing what she was doing as a profession.