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    Hearing Resources

    5.0 (1 review)
    Closed Closed

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    6 months ago

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    People searched for Audiologist 110 times last month within 15 miles of this business.

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    Ear Nose & Throat Center - An hour and 1/2 a day? And all during working hours? Support for hearing devices needs to be included with the purchase of devices.

    Ear Nose & Throat Center

    2.0(1 review)
    0.0 mi
    Established in 1989
    Free estimates

    I've been using hearing resources for years for my audiology needs…read more I was very disappointed in my visit today. My hearing aid needed a new "retention tail" and I was informed brusquely by the curt desk clerk that I had arrived outside "drop in" hours. This is a :30 sec fix. Fortunately, another office worker heard my plight and jumped in to fix my device, which I can now wear comfortably. Drop-in hours now consist of 1 1/2 hours a day during working business hours. It seems really unnecessary that I should have to take a day off work for a 1 minute hearing aid repair. This has not been an issue in the many years I've been a customer/patient here. For the thousands of dollars I've paid for hearing devices, having simple support doesn't seem to be unreasonable. If it's not available, I'll have to find a new office in the future.

    From the owner: We are medical doctors practicing the specialty of otolaryngology care of the ears, nose, throat,…read moreand head and neck surgery.We also have a staff of Certified audiologists, who perform hearing evaluations here in our office, as well as offer hearing aid services. As a group, we cover a wide spectrum of diagnostic and surgical treatment of the head and neck.This includes basic and advanced, complex adult and pediatric ear, nose, and throat problems, sinus surgery, ear surgery, head and neck cancer surgery and treatment, and treatment of voice and laryngeal disorders. If you have questions regarding specific disease treatment, please contact us.

    McDonald Audiology & Hearing Health Care

    McDonald Audiology & Hearing Health Care

    1.0(1 review)
    5.6 mi

    I had a hearing exam performed here. The assessment process was fine. The audiologist stated that…read moreshe would contact me within a few weeks to discuss a new product coming to market, that would be appropriate to my needs. Time passed and I received no further communication. I have called twice, and spoke with the receptionist both times. She assured me that I would be called back, but this has not occurred. I do not feel valued by this practice, and can not recommend them, based on my experience.

    From the owner: At McDonald Hearing Services, we understand your busy lifestyle and want to help you get the most…read moreout of it. We want to make sure that you never miss a memorable saying from your grandkids, an important conversation with a colleague, or the punchline of a friend's joke. We're here to make sure that you're ready for all of life's best - and often unexpected - moments. Discover today what we've been able to accomplish for so many others in Grand Rapids, MI Kentwood, MI and Greenville, MI suffering from hearing loss. We've helped them to regain control of their lives through our better hearing services. We've provided them with solutions to help make speech clearer through highly sophisticated hearing technology. We've counseled them on effective communication strategies that have made communicating with family members, friends, and colleagues easier. We've helped them... and now it's time for us to help you!

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    McDonald Audiology & Hearing Health Care
    McDonald Audiology & Hearing Health Care
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    ENT Consultants

    ENT Consultants

    2.1(9 reviews)
    0.9 mi

    Was referred by my PC to this office. Was seen by a doctor assistant for my issue. Was order to…read moreget MRI AND CT scans of my brain and ears. Then was told to see another doctor at the Kenmoor facility. Waited 2-1/2 months for appointment since i was a "NEW PATIENT" FOR RESULTS. Arrived for appointment on time to fill out paperwork. Overheard staff member tell another patient that our doctor was running late, by 2 patients, with each appointment from 45 minutes to 1 hour long. No courtesy call prior to my arrival to say "the doctor is running late". WOW!! Now i am rescheduled for another 1-1/2 months to see the doctor. In the meantime my issue has not been resolved. ENT CONSULTANTS are the only ENT in the area and network. I would recommend finding another ENT.

    I have tried to get an appointment for over two years. I am still waiting for a reply. You have…read moreto leave a message with the scheduler. The teaching and follow up for a surgical procedure is lacking. When I had a follow-up appointment and my sutures were removed, I stated that I had some side effects since the surgery; nausea and dizziness. The M. A. told the Dr. on call and from the hallway (wasn't worth her time) told her that my symptoms were, "just a migraine". I know what migraine symptoms are. These were from the implant surgery. (B A H A). The M A then told me to call if I had any other problems. Why would I bother? Due to the lack of teaching, it became very infected. I was disappointed in the physicians. The audiologist (Nora) was fantastic and the MA was great as well. I would not recommend this office.

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    ENT Consultants
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    Hearing Resources - audiologist - Updated May 2026

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