I have finally found my dentist after a 7-year search!! Matt Limbaugh is fantastic! I had both a…read morecleaning appt. and a dental implant which went quickly and smoothly. The implant was a perfect fit and I experienced zero issues. Dr. Limbaugh and his assistants actually listen and take the time to talk to me even though they are so busy. During the implant procedure if I experienced any pain they would address it immediately. They cared about my experience and comfort level. They did everything they could to make sure I felt as comfortable as I could be given the situation, lol! A doctor and his medical staff actually listening to a patient... a reasonable expectation to me, but this is not what I have experienced in the past with other dentists which were highly recommend it to me but we're absolutely horrible... so much so that now I immediately experience severe anxiety when visiting a dentist. Dr. Limbaugh understood and did all he could to make this experience a great one. I have finally found a dentist I can trust and feel comfortable with in fact I'm transferring my son's dental care from pediatric dentistry to Dr. Limbaugh. I would recommend 100% without any hesitation!

Dr. Stephenson and the dental hygienists are good, but the front office staff were ugly to me and…read moreunhelpful. I walked into the office for an appointment within their given timeline for when I could arrive, after I had taken off from work to be there, and they refused to see me. No amount of pleading or explanation would change their minds. Horrible customer service.

Pampered and painless dental care. My husband and I have been patients at this office for 24 years…read more We have experienced multiple dental issues due to our respective genetic lotteries; cavities, old fillings failures, abcesses, even nerve absorption have required root canals, crowns and a bridge, as well as long discussions about the value of dental implants. Of course DPoW is not the cheapest place to get your teeth cleaned. If cost is your only issue, I'm sure you can find cheaper. I don't think you can find better value. Working within your insurance benefits to get the best value and long term results is addressed from the start. Over the years, one dentist retired, some office personnel have been added, and the technology has been upgraded as it became available. The only thing that hasn't changed is the beauty and comfort of the waiting room and restroom. Think Downton Abbey sumptuous with scrupulous hygiene. The building is set back from the street on a narrow lot so it doesn't appear as large as it is. The exterior is modern and well maintained, and the parking lot is more than adequate (and happily devoid of the sink-like potholes that plague Huntsville). It's easy to miss the single driveway, just north of the Steak Out. Tastefully restrained signs and building exterior are obscured or overwhelmed by the Steak Out, whose building has minimal set back and garish signage. There are steps up to the covered entrance, and a long uncovered ramp for wheelchair access. This ramp is accessed from the handicap parking just to the left immediately as you enter the driveway. This might be a problem for caregivers of those in wheelchairs. Pushing a chair while holding an umbrella is difficult. The heavy downpours we often get in Huntsville make covered pull-thru drop off entrances a blessing for wheelchair access, and DPoW doesn't have one. This is not to say the elderly shouldn't become patients. In all other ways, I couldn't think of a more appropriate office. BTW, this is an all-female business, if that's of any import (my husband's preference, not just mine). Both dentists work hard to keep their education current and their technology the newest, but they do refer root canals out to an Endodontist. The office staff is experienced and competent. The hygienists are all that and more. They work really hard to ensure absolutely no patient discomfort. Patients get warmed neck pillows and comfy blankets. The chairs and equipment are new and each room equipped with a video screen to explain findings. But the most salient feature is this: they absolutely and sincerely care about their patients. There's just no way we could have been fooled over two decades. I can tell when people like being at work. I'm a skeptic. Businesses always pay lip service to the need to project a caring attitude, but they can't ensure it if the people employed don't have it already in their nature, from the receptionists and clerks on up to both dentists. I suspect it's a corporate culture thing and they've let go employees who weren't like them... caring from the get go. There's a private consultation room to discuss whatever, so just ask to use it and be honest about what you can and can't afford. You don't have to discuss how you're going to pay for services in front of other patients. Also, discuss how you want to be reminded to confirm appointments. They use live calls as well as texting and e-mail. You choose any or all.

This dental clinic is very patient-centered. At my first…read moreappointment, I was given a long list of future treatments, some of which had high price tags, but as time has gone on, I have realized that they were being transparent as to what they could offer me in the worst case if I were to go all out. Also on my first appointment, they encouraged me to buy ioRinse mouthwash, which I did, and in the three weeks between the diagnosis and my first cleaning, things got so much better that the bill was reduced by a factor of 4. It helped so much that the dentist, who said she knew it to be helpful, told me she was befuddled.

Wow, was really wondering about the comment from CG giving zero stars about a doctor that hasn't…read morebeen in this practice for years, been coming here forever with my family recently met Dr. Baker here . I'm happy, and so is this waiting room full of people so I guess the lesson is reviews don't always tell the truth, the whole truth and nothing but the truth. This is a great practice!

Zero stars for Bryant Dental, although I had to select at least one star. I'm going to try and some…read moreit all up without writing a book. I received such poor quality dental work that it has created more problems and trauma, that I now have to seek or should I say l've been referred elsewhere for correction. This means more money and time that I truly don't have, mind you Bryant Dental was paid upfront in full.They have a nonexistent billing department, poor communication in which not once ever has management reached out to me after I requested to speak with management regarding my problems that was beyond the scope of front office staff. In my experience, I was made to feel that my problems were insignificant, not important or urgent and not worthy of the necessary attention. I've had to completely advocate for myself, taking time from work to make numerous calls to the office, my insurance company and even at times having to go in person to try and get some resolve.This is not the norm for me to write or should I say quick to jump to the opportunity to leave a bad review but this has been the absolute worst experience ever! Kharisse, you have been absolutely amazing and the only silver lining in all this for me, helping me to the full capacity that your role allows! I will definitely not be returning nor would I recommend and/or refer anyone to Bryant Dental! Thank you.

10 out of 10 would recommend…read more So, to start off, I need to say that I have a weird fear of people (anyone) close to my face. My dental hygienist and I have an understand that no eye contact shall be made during my appointments. I get "Mr. Nose"... If you know, you know... And I just breathe deep and look to the left. I wear glasses with a big prescription so I can't see during this whole experience at the dentist. Today's visit was a cleaning and impressions for a night guard. Totally appreciate the fact that the impression goop was strawberry flavored. "How does that factor in when you don't eat it?", you might ask. Well, at just the time you feel like your gag reflex is going to kick in, the scent of strawberry flew into Mr. Nose and it was amazing and familiar from the old days of the pediatric dental office I went to. There was a moment where the dental hygienist and I made contact during the impressions and both immediately looked away in fear of explosion. Took some deep breaths from Mr. Nose and I was able to stable myself from my odd fear. Other random discussions occurred about tongue placement which was humorous for sure. I'm looking forward to future days of flavored toothpaste, maybe some flavored Mr. Nose, and chaps stick (some of my suggestions/requests). Plus side for the kids, there is a toy chest and they do carry some flavored tooth paste. Ended up at check out to discuss some Star Wars and I got to say, today was a good day.

Been going here for a couple of years since I moved back to the area from being stationed in…read moreNorfolk, VA. I went in for my 6 month checkup, and I asked if I owed anything and the receptionist stated I owed $130+ dollars. I explained my insurance covered all my cleanings and the receptionist stated they no longer take my insurance. I asked why they no take my BCBS and she stated she didn't know and I needed to pay for my cleaning. I asked why they didn't call me and let me know prior that they were out of network. She stated it is not required or policy to call patients and let them know in advance they are no longer in network and will have to pay out of pocket. If I wanted my teeth cleaned today, I needed to pay. I then ask if they were going to tell me prior to my cleaning that they no longer take my insurance. She said all bills are paid after service. If I was to not have asked, she would have not told me and I would be out of pocket for anything they would have done that day. I explained that I would not get my cleaning done there From this point forward and they should have called me as a courtesy and told me that my insurance was no longer taken by them. I would recommend going somewhere else for my dental care. If you are like me and my family that are on a fixed income, then you need a dental office that is reliable and professional. There are too many good and better dental offices around the area to go to a place where they don't put their clients first.

Everyone from Dr. Harris and Dr. Hood to the entire staff has always been amazing at taking care of…read moreme and making sure I felt like I mattered. The office is always clean and welcoming. I don't trust any other dentist with my teeth!

Great service! They took care of me quickly and got everything clean. The staff was amazing, and I…read moresaw Dr. Harris. He was friendly, helpful and gave me his full attention. I've also had whitening treatments and it made my smile glow. I'm very thankful to have this local business!

I have been a patient at Rocket City Dental for three years and have always had positive…read moreexperiences until today. I noticed a significant decline in the courtesy and respect for patients' time. I'm unsure if this is due to turnovers, a change in ownership, or new doctors, but the level of professionalism has clearly shifted. Very Disappointing!!!

Friendly and knowledgeable staff. I'll be back. They answered every question and they will work…read morewith you an your dental issues

Beware, scam artists ate their finest. My wife and I went…read moreto this office for a couple of years until I changed jobs. I was told that they do not accept my new insurance when we arrived for our next appointment. Not only that but the front desk tech told us we had to pay a $50 cancellation fee since we told her we don't want to pay out of pocket if we have insurance. A few months later, I was speaking with a friend who also carries the same health insurance and she stated she uses the same dentist office that told me they no longer accept my insurance. When I found out that I was lied to, for whatever reason, I contacted the office and told them I need a refund of the $50 fee we both paid because I was lied to about not accepting my insurance. The front desk tech spoke with the dentist (wife) and she stated I could use that money as a "credit". A credit!! Why would I come back to this office when they are obviously fraudulent and scamming people out of money. I would not recommend this office.

Called to make a new patient appointment and the front desk lady was super rude. I simply asked if…read morethey were in network with my insurance and she rudely said "why don't you call your insurance and find out". Ok.. most dental providers have in-network lists handy. Might want to invest in a new front desk worker! Lost another customer....

Go to this dentist... And I'm not a relative, I swear. I…read morelive in Austin Texas and was visiting Huntsville and had a dental emergency. My crown post broke and I was left without a front tooth. I went to Dr. Cook for options and after extensive discussion decided to put a new post in and a temporary crown so my dentist at home could then replace the temporary with a new crown. But when Dr Cook got into the process he discovered an old-school resin that had been used to fill the root canal and determined that the chances of success for a new crown were significantly reduced. Rather than continuing with the new post, he simply glued the old crown back in place and suggested that I discuss my options with my dentist at home. Wow... He had the opportunity to charge me for a new post that probably would have been unsuccessful but instead was honest and told me that I would probably need an implant. Patient before profits. For me this is something significant and something I was extremely impressed by. On top of all of that, the office was friendly, extremely organized, and seamless throughout the entire process. I highly highly recommend Dr. Cook if you happen to be fortunate enough to live in an area where he can provide dental services for you.

My wife's most recent experience with Twickenham family dentistry is ridiculous. She needed to…read morereschedule due to unforeseen circumstances and called immediately to reschedule 48 hours in advance. They decided to charge her $150 to reschedule, NOT CANCEL. $150 is overkill and a rip off! Then you tell me I can come for my appointment until her amount is paid! Absolute foolishness. And you expect me to give you a copay before after that?! You have lost your minds!