Great touch free wash, price is fair and quality is excellent. This place needs to be in Port…read moreOrchard

Nice, well maintained self serve car wash; the payment setup is actually really convenient…read more Instead of having to guess how much you'll need, you just tap your card then hit "stop" when you're done. Only four bays, so i can see it getting busy on nice weekend days.

I've had nothing but great experiences here! The manager, I believe his name is Dok, is friendly,…read morekind, and very accommodating. Jake was also incredibly helpful. I remembered him from the Lacey location, where he always went above and beyond to make sure my car was spotless. He's consistently respectful and polite, always greeting customers with "Yes, ma'am" and "No, ma'am." That level of courtesy really stands out these days! I have the Clean Pass, so I visit both the Lacey and Yelm locations regularly. Since I no longer work in Lacey, it was such a pleasant surprise to see Jake at the Yelm location. It's always nice to be recognized by someone who genuinely cares about providing excellent customer service. The team here does a great job, and I highly recommend this location!

If you're the pressure washer guy on the right, you don't yell and shout at the customer to pull…read moreup. You need to be quiet and wait for your role. The young lady on the left is the traffic controller and she was doing fine and didn't need your help. Let her do her job. Around 1550 7/27/26.

I'd go back, mostly because it's really the only option for drive through in the area…read more I went because my rims were too dirty. So I was kind of bummed that so much dirt was left on the rims & tires. I bought the 2nd highest choice because it said it cleans the undercarriage (which I assumed included rims). Meh, $15 in 2022 might be reasonable for this? IDK, but I've been through AMPM drive through washes that do more for less (plus will give you a discount on gas). But, as I said, it's the only local option my high heals wanted on my lunchbreak. I've been to better Brown Bears, but this is ok if you just want a quick wash.

The one thing that I do love about this location is very close to my neighborhood. What I don't…read morelike about this location, is that the employees don't offer any help and they talk more to each other than to the customers. I understand, the car wash is a self service station but they should still offer some type of assistance when customers are there. The value of price is okay and the vacuum works well!

Not bad bang for the buck - $ 25 makes inside & outside shiny - not white glove, but for $ 25,…read morepretty good

Did a nice job, put some time and energy into scrubbing the hard-reach spots before I was pulled…read morethrough the tunnel. Car looked great after a $12 wash.

I opted for the brushless wash. It was fast but I feel it was a little pricy. The smell from the…read morewash was very nice, it didn't smell like cleaning solution or a chemically smell. The place was clean and nice and an added bonus self vacuuming was for free. I wish they had outdoor vending machines that has air fresheners and tire shine orrags to clean off the inside of your car. Would I be go back.. maybe

Bought their ultimate wash as well as the $4 upgrade totalling $20 it took my money, made signs to…read morego ahead and pull foward so i did but once i was in the wash nothing happened. I sat there and waited for a few minutes and still nothing so i drove out. I parked by their vacuums and called their service number for help and it was a answering machine and I've never received a call back to right this situation. Won't be coming back until they fix this issue Hmm still no attempt after over a month to reach out. Wish I could give 0 stars

Hand wash of large Class B camper van on short notice. Jeremiah went above and beyond my…read moreexpectations and was careful and thorough. I could not be happier with the quality of service I received. I recommend 100%. I was more than happy with the price and value.

super wash?? super suck. lower part of my truck looks like it wasn't even touched. This used to be…read morethe place to go.... it's definitely went down hill.

All I can say is Oh. My. Goodness! My car is 13 years old…read moreand has only been detailed once. I had a spill last week which left my car in less than stellar condition. Paul got the AWFUL smell out of my car, and it looks BRAND NEW! Thank you so much for your amazing service and professionalism. I will be recommending you!

Heard amazing things about this company. When I reached out their response time to my initial…read morecontact was prompt. We set up a time and day for the same week and they never showed up for my mobile detailing appointment. It was a bummer to prep my car, clean it all out, and then have them be a no-show or return my calls/texts when I tried to check in. Disappointed with this experience.

We took our tundra through and I was VERY pleased with the thorough cleaning it received. I use…read morethe drive thru washes and found this Brown Bear Wash to be excellent! My paint was smooth, clean as well as the wheels and tires. I like to give it a light 'detail' afterwards and noted the rims were spotless! I spoke to a very courteous young lady at the office and extended my appreciation for their excellent service. Very professional team. Thank you! Gil DeVincenzi SF Bay Area

Always a smile on the faces of those working at the Silverdale location. Always a good wash and…read morelove how the vacuums are always free.

Last time I went here it was hilariously bad, almost worth the money for the entertainment factor…read more "The car wash that time forgot." Two stalls had broken machines. Third time's a charm, right? At that stall, none of the options on the dial like "pre-soak" and "bubble brush" seemed to match up with what they did. I spent a while trying to figure out what was what, and I did manage to get my car nice and soapy, but none of the options on the dial seemed to spit out non-soapy water, so I had to rinse my wife's car with a hose at home.

$5 to start. The shampooer has been broken for ages…read more Tokens only and the change machine is very temperamental but did put in a credit reader. *The vacuums are fine No covered parking for the vacuums. When the machines eat my money there's absolutely no customer service. I've called Before and it sounded like a personal cell phone where his butt answered and all I heard was SWHSHHSWSHSHHHSWSHH every time! So I couldn't leave a voice mail and never a call back. It's a shame too. I need the carpet shampooer. The only other one in town is at the shell gas station near Auto Center way right by the overpass. At least when their machines don't work I can get a refund at the store.

Poor Quality. Costly. Average. Sudstar Car Wash is comparable to a gas station's car wash. I…read moreremember the excitement when Studstar Car Wash first opened in 2018, everyone was eager for a drive-through car wash that could compare to Brown Bear. When I first came here upon their opening, I was impressed with their pro-active customer service, complimentary dashboard wipes and a seemingly thorough car wash. However, my recent visit was disappointing and regretful. The prices have gone up, and for $19, I expected a better clean. Unfortunately, the wash left my car with visible dirt remaining in the crevasses of my car (i.e. side mirror hinges, base of trunk door, base of car door windows). To make matters worse, I would've saved time and money by just hand-washing my car myself. I regret not driving the extra miles to go to Brown Bear Car Wash instead. This car wash is probably best for you to use if your car is only slightly dirty and if you're in a pinch and have no other choices. Long story short, it pains me to say that I can no longer recommend Studstar Car Wash.

This place is advertised as opening at 8:00 am. There's no one here and it's 8:17. Frustrating!!!read more