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Brown Bear Car Wash

2.5 (19 reviews)
Open • 8:00 am - 8:00 pm
Updated a few days ago

Services - Brown Bear Car Wash

Tunnel wash

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Sticker left a huge mark on my brand new car after I canceled my membership.
Emma L.

Not happy at all with this car wash. If you sign up for the monthly membership, they make you put a sticker on the windshield of your vehicle so they can scan it when you come in. I canceled my membership after a few months and the sticker left a huge mark on the windshield of my brand new Cadillac. I asked one of the associates if they had ever had this problem or if they knew of a way to get it off, they simply said you can come back when the manager is here. Did not help me at all. I did not recommend this car wash to anyone.

I just went through the car wash, we had bought the membership. It left little micro scratches scattered throughout my car !! I'm so infuriated and to make it worse they couldn't do anything to help me, not even offer a refund. She suggested that the car wash couldn't have done it and then tried to buff it out with a rag. No, those white scratches were not there previously. I keep my car clean so I knew. Not happy at all with this. It's not for cars that you intend keeping scratch free. My mistake for trusting it, won't be going back.

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7 months ago

Always a smile on the faces of those working at the Silverdale location. Always a good wash and love how the vacuums are always free.

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Molly L.

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1 year ago

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Molly L.

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1 year ago

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2 years ago

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3 years ago

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5 years ago

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Molly L.

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3 years ago

My new car has about 15 white scratches after car wash. Now I have to pay someone to fix the damage. This is SO wrong!

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Molly L.

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5 years ago

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Molly L.

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8 years ago

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Steve P.

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7 years ago

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Molly L.

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7 years ago

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8 years ago

First experience was good, fast and easy pay system with friendly helpful staff. The facility is clean and well managed.

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Steve P.

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8 years ago

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Steve P.

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8 years ago

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Steve P.

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8 years ago

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Steve P.

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8 years ago

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8 years ago

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7 years ago

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8 years ago

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Classic Auto Detail & Car Wash - Streaks from soap that wasn't rinsed off

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The self service stall we opted for had antifreeze puddles and ice on the ground! Very dangerous…read more The towel and other amenities you would expect at a car wash.. the machine was EMPTY! And we spent 16$ blood and sweat after we left the truck wasn't clean blue residue from soap that doesn't work AND scratches all over our truck from their bubble brush... the knob to change from rinse , bubble brush ect didnt work according to what we were choosing! This is a fairly new establishment I am HUGELY disappointed and will not return as this is the second time we pay but services are not rendered yes last time we used auto wash with same outcome... what a waste of money. I will be washing at home for now on lesson learned! And now we have to try and buff out scratches in our paint!! Save your $$$ folks.

This is 1 of the only Brushless Car Washes in Kitsap and it does a great job cleaning your…read morevehicle!! Unlike the other Car Washes it doesn't drag long strips cloth loaded with dust, dirt, rocks and grime all over your car or use spinning brushes to beat and scratch all over like the many other Car Washes around do... The vacuums are included with the wash and they're very good (long hose and great suction). The payment system is like all the other new washes (touchy)! I've been to this place at least a dozen times and had issues with the automated teller twice, but both times someone came right out and tended to the issue. There are 2 automatic washes and they can get very busy up on sunny days, bc of everyone is needing a wash, BUT they also have 4 (or 6) self-wash bays and they are some of the best self-wash systems I've used in 30 years of washing my own cars. My cars always look MUCH BETTER (inside & out) after coming here! I'll be back there today as a matter of fact!

Silverdale Detailing

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Car Detailing Recommendation…read more I would like to share a recommendation with anyone thinking of any type of car detailing work. We recently made two long scratches on both sides of our car by driving through shrubs on a narrow dirt road. They were mainly noticeable in the sunlight, so they were not terrible, but still needed fixing. This made it more challenging to fix. We took it to Silverdale Detailing where Larry Harrell did a super nice job cleaning up some car seats from my husband's 1981 Landcuiser he is restoring. We dropped the car off in the morning, and when we picked it up mid-afternoon, we were amazed and couldn't be more impressed with Larry's work! Not only were the scratches completely gone, other marks I thought were permanent were also gone and the entire car looked like new, inside and out!! My car is 11 years old, but really looks brand new now! Every part of the car sparkles, including the tires, wheels... everything! To top it off, the cost was really so reasonable. We could not be more pleased!

Zero starts simply for the guy I spoke to being a jerk on the phone. Obviously has no customer…read moreservice skills!!! I won't use them simply for the initial treatment.... as though I was a bother for calling him. He smirked and re-read his add to try and clarify his poor choice of advertising. No thank you! I'll take my business to someone else who treats a potential new customer like he wants to do business!

Firestone Complete Auto Care

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Paid Diagnostic Not Done - Silverdale Firestone…read more I went to Firestone Silverdale (Store #006548) for an appointment to have a diagnostic done on known engine fault codes explained prior at the appointment setting. I paid for the service, but no diagnostic was performed, and I waited about 7 hours with no contact from the store. I had to call them myself to find out what was happening. They suggested unrelated repairs costing multiple thousands and did not provide any diagnostic info about the codes. When asked about the diagnostic they informed me take the car to dealership to fix the known code issue and provided zero diagnostic information for the codes. But they still wanted to do all the unrelated repairs costing multiple thousands. My recent dealer check indicates those services where not needed. Up sale for the Firestone Card to get discounts which some services are still overpriced. This wasted a lot of time and delayed solving the problem. I do not recommend this location.

First and last visit here. The customer service and the time that it took to get my oil changed was…read moregreat. But I'd rather go somewhere else where they give you better information on the simple stats of your car. While changing my oil they told me about needing another service but had no intention of elaborating while checking out. During check out I was informed I would get an email/invoice explaining recommended work. What is it that you see where you are recommending a $140 service that you said is done at 15-20k miles? I just purchased the vehicle at 45k. But lack of why and what you see is why I hesitate. The waiting room had plentiful seating in front of a TV playing classic black and white shows plus a counter that likely used to have a coffee machine. Perhaps it can be a customer work space? But also doesn't compare to another spot that has an area for kids to play and coffee to order from thier espresso machine. (Paid) Overall it's more so about having to dig for information. If its as simple as a blinker, fuse, or cabin air filter I can do that myself. I'll be having my vehicle as well as my husband's serviced elsewhere.

Brown Bear Car Wash - carwash - Updated May 2026

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