Always a smile on the faces of those working at the Silverdale location. Always a good wash and love how the vacuums are always free.

Nice and friendly staff... I wish the Vacuum cleaner had a narrow nose for tight spaces and maybe a longer set time, other than that my experience was great! They also provided towels for wiping down your vehicle. Nice helpful touch if you forget to bring any of your own. Very satisfied with my visit today :] read more

Brown Bear Car Wash - Car Wash Near Me - Silverdale, Washington

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What a Sh*t show. I'm in line and the person in front of me buys a membership that takes more than 15 minutes to fulfill while I'm stuck behind them. Person who I engage says gives us a few more minutes to process. I say process now as I've been here already and paid. He says cool my jets. I say you are a problem and not servicing me as i have already paid and sitting behind someone you want to turn into a monthly cash cow. At least 10 cars are backed up because they can't process the person in front of me. I ask for refund and maybe I have one, but my bank doesn't show it. This is total BS and Brown Bear needs to step up. No way a person who purchases a one time wash should become a second class citizen for someone trying to make a monthly purchase. Very bad form and customer service. This place needs some Managment help ASAP! Go somewhere else read more

I don't understand why the employees at this car wash were being so dispondant and disrespectful. They actually hit our window as we were attempting to drive thru....purposely trying to trigger people I think read more

We took our tundra through and I was VERY pleased with the thorough cleaning it received. I use the drive thru washes and found this Brown Bear Wash to be excellent! My paint was smooth, clean as well as the wheels and tires. I like to give it a light 'detail' afterwards and noted the rims were spotless! I spoke to a very courteous young lady at the office and extended my appreciation for their excellent service. Very professional team. Thank you! Gil DeVincenzi SF Bay Area read more

Not happy at all with this car wash. If you sign up for the monthly membership, they make you put a sticker on the windshield of your vehicle so they can scan it when you come in. I canceled my membership after a few months and the sticker left a huge mark on the windshield of my brand new Cadillac. I asked one of the associates if they had ever had this problem or if they knew of a way to get it off, they simply said you can come back when the manager is here. Did not help me at all. I did not recommend this car wash to anyone. read more

Brown Bear Car Wash - Sticker left a huge mark on my brand new car after I canceled my membership. - Car Wash Near Me - Silverdale, Washington

My new car has about 15 white scratches after car wash. Now I have to pay someone to fix the damage. This is SO wrong!

My car has multiple scratches from this car wash I don't recommend anyone using it unless you don't care about your paint. They also give you cheap white towels to dry out the car which leaves white cotton residue. Owner did a great investment but should have bought a laser touch-less car wash. read more

I was told this Brown Bear was recently revamped. This is now my favorite car wash place in the area. Plenty of friendly staff working hard to clean the vehicles before entering the wash bay. Soft low impact brushes clean vehicles from top to bottom. Big blower dries the vehicle. Vacuums are available for use, for a fee. They offer free towels to wipe your vehicle if you don't bring any. I suggest bringing your own microfiber towel to dry your vehicle. The terry cloth towels are clean but I wouldn't use them on paint as it may create swirl marks. read more

Took the car through the car wash the other day and noticed that the back of my car is completely dirty still. The sides seemed to be okay for the most part but the back looks almost untouched. I prefer car washes where they manually scrub the car first overall I guess! read more

I just went through the car wash, we had bought the membership. It left little micro scratches scattered throughout my car !! I'm so infuriated and to make it worse they couldn't do anything to help me, not even offer a refund. She suggested that the car wash couldn't have done it and then tried to buff it out with a rag. No, those white scratches were not there previously. I keep my car clean so I knew. Not happy at all with this. It's not for cars that you intend keeping scratch free. My mistake for trusting it, won't be going back. read more

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First experience was good, fast and easy pay system with friendly helpful staff. The facility is clean and well managed.

This drive through car wash is brand new, only takes a couple minutes, and as far as I can tell is fairly priced. I paid about $14 for the top tier service which included a wash and some sort of spray-on sealant though there are a few options to choose from. There are a couple lanes with touch screen payment systems which facilitates quick line movement. It's no high-end detailing service but it gets your car clean. read more

Took my car here for the first time and it bent the heck out of my front license plate, and snapped the frame in half. The wash didn't even do a great job- tons of water spots and not a "touchless wash" as they advertised online. It took me a good ten minutes to tell an employee about my license plate, and I was offered coupons as retribution, not even a refund. I wouldn't come here if you care about your car. read more

I've gone to a few brown bear locations and was excited when they were opening the Silverdale location. I've been there a total of 3 times, and after this last visit I will not be returning - to any of your locations. Not only have I gotten several scratches on my car after using your wash, family and friends have claimed the same. But last visit I upgraded to the top choice for car wash options, and after I got home not only was my car still totally dirty but a large plastic piece that runs from the front of my roof to the back was ripped off somewhere in the car wash. Paying $14 for a car wash and coming home to find your car is still dirty, scratched, and now broken is really upsetting. I've seen articles online of other people having similar things happen but never thought it would happen to me. Super disappointed with your services, Brown Bear. You need to fix something with your company if you're having that many issues. read more

Brown Bear Car Wash - Car Wash Near Me - Silverdale, Washington

No thanks! My brother's Tahoe got a big scratch! Plus the front license plate on my Infiniti SUV got bent in half! You have to be kidding! #BadBear way to start off in Silverdale...WHAT CAR WASH BENDS A LICENSE PLATE?! read more

Just went through the car wash and yes it is brand new seem to do a good job did you even did a good job on the back of my car is the hardest part to wash on a Kia Soul! read more

Brown bear, you have always been pretty good to my vehicles. Why on earth, when a portion of your car wash is broken, do we still have to pay full price as a customer? Fix this please. Just got my car washed 6:45 PM at the Bucklin Hill location in Silverdale and after paying, realized that one of the side scrubbers was tied up and off to the side. You all should discount the car washes when something like this happens. If you don't have the ability to do that, either get the ability to do it or... put up a sign stating that you will be paying for a full wash, but only getting a 7/8 of a wash. read more

I went there for the first time today and will not be returning. The staff were pleasant and helpful but for a first time user was not given enough information. They pointed at a sign as I entered that said, no brakes, turn off engine. But at the end, as I was just sitting in the car not braking or anything, my car was suddenly leaping up and down, not going forward, but like being tossed. It was so frightening and then was hit by the car behind me. They turned off the carwash and the attendant then came and told me to start my engine and drive off and wait while they examined both cars for damages. She highly implied I must of braked or had my emergency on, neither was true. From instructions given I assumed I would not start my car until I was completely free of the car wash machine. So I was waiting for that to happen. I believe the car wash itself malfunctioned and would never put myself in that position again. Do not recommend this business. read more