I've had nothing but great experiences here! The manager, I believe his name is Dok, is friendly,…read morekind, and very accommodating. Jake was also incredibly helpful. I remembered him from the Lacey location, where he always went above and beyond to make sure my car was spotless. He's consistently respectful and polite, always greeting customers with "Yes, ma'am" and "No, ma'am." That level of courtesy really stands out these days! I have the Clean Pass, so I visit both the Lacey and Yelm locations regularly. Since I no longer work in Lacey, it was such a pleasant surprise to see Jake at the Yelm location. It's always nice to be recognized by someone who genuinely cares about providing excellent customer service. The team here does a great job, and I highly recommend this location!

If you're the pressure washer guy on the right, you don't yell and shout at the customer to pull…read moreup. You need to be quiet and wait for your role. The young lady on the left is the traffic controller and she was doing fine and didn't need your help. Let her do her job. Around 1550 7/27/26.

I'd go back, mostly because it's really the only option for drive through in the area…read more I went because my rims were too dirty. So I was kind of bummed that so much dirt was left on the rims & tires. I bought the 2nd highest choice because it said it cleans the undercarriage (which I assumed included rims). Meh, $15 in 2022 might be reasonable for this? IDK, but I've been through AMPM drive through washes that do more for less (plus will give you a discount on gas). But, as I said, it's the only local option my high heals wanted on my lunchbreak. I've been to better Brown Bears, but this is ok if you just want a quick wash.

The one thing that I do love about this location is very close to my neighborhood. What I don't…read morelike about this location, is that the employees don't offer any help and they talk more to each other than to the customers. I understand, the car wash is a self service station but they should still offer some type of assistance when customers are there. The value of price is okay and the vacuum works well!

Not bad bang for the buck - $ 25 makes inside & outside shiny - not white glove, but for $ 25,…read morepretty good

Did a nice job, put some time and energy into scrubbing the hard-reach spots before I was pulled…read morethrough the tunnel. Car looked great after a $12 wash.

Bought their ultimate wash as well as the $4 upgrade totalling $20 it took my money, made signs to…read morego ahead and pull foward so i did but once i was in the wash nothing happened. I sat there and waited for a few minutes and still nothing so i drove out. I parked by their vacuums and called their service number for help and it was a answering machine and I've never received a call back to right this situation. Won't be coming back until they fix this issue Hmm still no attempt after over a month to reach out. Wish I could give 0 stars

Went to try the touch-less drive thru car wash today. There are 2 bays. They also had self serve…read morewash areas. Prices are reasonable. You get free self vacuum after you wash so you can't be mad about that! The wash itself is ok. It's nice to do as in between going to a car wash with brushes it doing it myself. There are some areas it just didn't get too due to the little overhang on my back window. I had to wipe it clean as it was still dirty. The vacuum we had needed some attention. The suction was not strong. When looking in the hose there was debris stuck in there. Overall it is what it is. Good to maintain but for a deep clean. Is it worth the drive?....yes

Hand wash of large Class B camper van on short notice. Jeremiah went above and beyond my…read moreexpectations and was careful and thorough. I could not be happier with the quality of service I received. I recommend 100%. I was more than happy with the price and value.

super wash?? super suck. lower part of my truck looks like it wasn't even touched. This used to be…read morethe place to go.... it's definitely went down hill.

All I can say is Oh. My. Goodness! My car is 13 years old…read moreand has only been detailed once. I had a spill last week which left my car in less than stellar condition. Paul got the AWFUL smell out of my car, and it looks BRAND NEW! Thank you so much for your amazing service and professionalism. I will be recommending you!

Heard amazing things about this company. When I reached out their response time to my initial…read morecontact was prompt. We set up a time and day for the same week and they never showed up for my mobile detailing appointment. It was a bummer to prep my car, clean it all out, and then have them be a no-show or return my calls/texts when I tried to check in. Disappointed with this experience.

Always a smile on the faces of those working at the Silverdale location. Always a good wash and…read morelove how the vacuums are always free.

Nice and friendly staff... I wish the Vacuum cleaner had a narrow nose for tight spaces and maybe a…read morelonger set time, other than that my experience was great! They also provided towels for wiping down your vehicle. Nice helpful touch if you forget to bring any of your own. Very satisfied with my visit today :]

Last time I went here it was hilariously bad, almost worth the money for the entertainment factor…read more "The car wash that time forgot." Two stalls had broken machines. Third time's a charm, right? At that stall, none of the options on the dial like "pre-soak" and "bubble brush" seemed to match up with what they did. I spent a while trying to figure out what was what, and I did manage to get my car nice and soapy, but none of the options on the dial seemed to spit out non-soapy water, so I had to rinse my wife's car with a hose at home.

$5 to start. The shampooer has been broken for ages…read more Tokens only and the change machine is very temperamental but did put in a credit reader. *The vacuums are fine No covered parking for the vacuums. When the machines eat my money there's absolutely no customer service. I've called Before and it sounded like a personal cell phone where his butt answered and all I heard was SWHSHHSWSHSHHHSWSHH every time! So I couldn't leave a voice mail and never a call back. It's a shame too. I need the carpet shampooer. The only other one in town is at the shell gas station near Auto Center way right by the overpass. At least when their machines don't work I can get a refund at the store.

I have been using this carwash because it is close to my home, and when I can get it to let me…read morethrough the kiosk, I think it does a great job. Kind of spendy, but I am old and I just have to deal with that. What really gets to me is that the kiosk card reader is apparently installed upside down and backwards, or something. Definitely not your normal reader. Cars line up and wait impatiently while the customers fight with the blasted machine. It is so screwed up that the kiosk has additional instructions taped to the screen so that normal people can try to figure out why you have to put your card in backwards and upside down. Talking to the workers only gets you "It works fine if you read the instructions". That is not the answer you expect to get when you repeatedly use this carwash and have to try and try and try to get the stubborn machine to accept your card, while four or five cars back up behind you and get impatient. It makes a normally technically capable person feel like an idiot!! Management needs to get the message! I imagine that they are losing business because customers don't want to have to fight a card reader from the inside of their car. It is difficult to get out and work with this kiosk as even the passenger is restricted by the adjacent machine. To make matters worse, when you get so frustrated with the POS, you can't even get out of the lock up. The barrier bar in front of you and the stack of cars behind you shuts down any means to leave. It seems like a fight to the death. I am sure that one of these days a customer will just crash the barrier bar and leave, just out of total frustration. I'm giving this business one more chance to fix this stupid card reader so that it works the way every other card ready does or I will quit using their service. The choice is theirs!

This place needs a new owner or somebody to manage it that knows how to run a business. Between the…read morecard reader being broken and now who knows why its under maintenance again, the place is never open to the casual customer. Its convenient being down the street, but at this point I will find another place

Fast and friendly service, clean store... manager Kelly is very nice. Favorite stop on my way home.read more

I had to stop in for gas and was truly ticked off! The Main gas reader board said $5.09 (Still too…read moreexpensive) so I prepaid in cash and pumped my gas. When I was done the gas pump read that I paid $5.29 per gallon!!! I took a picture of the reader board and the pump then went back into the store. The employer told me he doesn't know how to figure out the amount of money owed to me. So I went back out to see how many gallons was put into my Jeep and returned to the store to let the employee know how much the store owes me (Math is not really that hard for me). He then got upset and said he knows how to do math but he can't do anything about it. I told him I'm not getting ripped off especially with how high the prices are and again he said he won't do anything about it. I told him if the gas pumps are charging 20 cents more than I wonder how much profit they made at the cost of unsuspecting customers. I know that the entire West Hills Auto Plex uses that gas station and that's a lot of money coming through. He again said he won't do anything because he doesn't want his til to be off. I left my name and number but no phone call as of yet and no money back either!!! I truly wonder how long this gas station has been doing this as the employee seemed to have knowledge of it, he wasn't surprised at all. I know 20 cents more per gallon doesn't seem like much at all but with all the vehicle traffic it adds up to a nice profit for them!