We were very nervous about placing my 93 yr old father here due to the poor reviews; however they…read moredid accept patients with power wheel chairs (many facilities we contacted did not) and they had cable TV that included ESPN. The rehab facility he had been in did not have ESPN and several places we talked to did not get ESPN. So, we decided to give it a try. There have been bumps along the road, especially in the beginning as there is a learning curve for both the patient/family and the staff, but the important thing is that when there's a problem, the staff is very responsive and make every effort to get it resolved. The employees are friendly and helpful. The facility recently obtained walkie talkies and that has greatly improved communications. The Director of Nursing is new, and in a word, she is awesome. Very concerned about patient care and resolving any issues. The administrator is also excellent and very responsive. The maintenance man also deserves praise. He is innovative and quick to get things done. I'm not saying there aren't problems, but if you've had experience with a loved one in a nursing home, you know that things don't go well 100% of the time. The key is that the staff cares and resolves problems.

Great facility , the nurses are very attentive and the staff is very helpful ! If you aver need…read moreanything contact wellness assistance.

My mom has been at Colonial Oaks since August of 2022. She was welcomed in by the staff and medical…read moreteam as if she were their mother. Clean, bright, lots of laughter, lots of hugs and attention. I go at different times of the day and every time I visit, Mom's room is clean, her bed is made, she is clean and dressed. Many of the staff members have worked there for years and are personally invested in each resident. The staff is very helpful to our family, as well, and never hesitate to answer a call, text, or questions that I have about what's best for Mom. They have been our support system and have helped guide us with such empathy and care. I have met many of the other resident's family members who come to visit and their dedication to their loved ones is inspiring and helpful to me as we are new to this journey. I would not want my sweet mom anywhere else but at Colonial Oaks.

Wish I could give them a 6-star rating. The facility and staff are so dedicated to our loved ones…read moreliving here. All who work here or have a loved one residing here are considered family. I rest easier knowing my Mom is receiving exceptional care.

Amazing care and clean environment with wonderful care givers. They are there for the families and…read morethe patient living there. I highly recommend them all and the owner is exceptional with years of experience.

We were charged for rent for the rest of the month of March after my father passed away. He moved…read morein the evening of 3/16and passed away a few hours later. Everything happened so quickly that we were unable to sign contracts. Due to a lack of business ethics, I recommend moving your loved ones elsewhere.

I believe they may be understaffed, however, it takes far too long for staff to help a patient when…read morecalled. The department's do not communicate with each other which causes things to not get done. The nurses are nice but overworked.

Our Mom has been at Ashford not quite 2 years. In that time she has blossomed. When she checked in…read moreshe had just come from rehab and was in tough shape. Ashford has cared for her not just physically but has offered emotional...social...and 24/7 attention, care and support. They truly have a heart for their residents! Our appreciation is beyond words.

My mother spent her last days at grandmother's house. They made her smile everyday! Miriam and her…read moregirl's are the best!

Loving and caring staff and owner. My mother felt at home while living there. So much better than…read morea "regular " assisted living or nursing home. It is in a completely different category.

We had daily in-home services for my mom with vascular dementia. The caregiver was kind and…read morecompassionate, taking the time to learn all about our family so she could have meaningful conversations with my mother. Nancy with Grannie Nannies went above and beyond to meet with us first and find out what type of caregiver would meet my mom's personality. She stayed in constant contact initially to make sure everything was working out on a daily basis and that our needs were being appropriately met - all while providing extra tips for me personally to help me care for my mom's dementia symptoms.

Flexible, Focused, Friendly! You think getting Three F's is a bad thing? I disagree. It's something…read moreto be proud of. My mom had surgery and she needed help at home considering my schedule was chaotic. Granny Nannies were very FLEXIBLE in not only finding time for me but also worked around my mom's schedule. They also offered FLEXIBLE pricing based on those needs This was the first time my mom had a surgery and she didn't know what she needed in terms of recovery. The Granny Nannie team FOCUSED on exactly what my mom needed, proactively took care of things for her and around the house. When I greeted the care giver in the morning, I was greeted with a smile. And when they left for the day, they left a smile on my mom's face. Just a wonderful team of FRIENDLY caregivers. I would highly recommend giving Granny Nannies a try if you or a loved one needs that extra care.

The Care in this out-of-the-way rehab rehabilitation and skilled nursing facility was surprisingly…read morespot on. When I arrive to see my client, they were changing her and cleaning her. This cost her much pain and led her to cry and scream, which the staff dealt with in the most humane and compassionate manner. They spoke softly, encouragingly, and continue to let her know that they were doing the best they could to help her without causing her any pain. She is always clean, dressed and clean clothes, and in a good mood when I come to visit. The staff to patient ratio seems extremely high, and the executive director is very approachable. I would refer my other clients here in this part of DFW without thinking twice. What a wonderful secret.

My 90-year-old mother (a retired R.N.) was transferred here after breaking her arm in a fall. I…read morecannot say enough good things about this facility! It is clean and cheerfully decorated with comfortable rooms. Family members are welcome to stay with patients overnight, which was perfect in our situation. The staff, from administration to housekeeping, is friendly and caring. You can see everyone is happy to be here, and they provide the most compassionate care in everything they do. The physical and occupational therapists are so encouraging and patient. There are daily, FUN activities for the residents, and the participation is high. The atmosphere is a happy one! If I ever need rehabilitation (knock on wood!), I will insist on coming here.

I have worked here going on 2.5 years. I select care professionals that can come into your home and…read morefeel as though a family member is truly caring for them! I appreciate offering this business to folks that still care for their parents but have to work, or guidance on a loved one that is becoming slow and forgetful and you need an extra 'set of hand's', call 940.380.0500 *we accept most long term care insurance Private pay Veterans Benefits Vicky Client Care Coordinator

Wonderful staff who try very hard to accommodate clients and their needs. They are locally owned…read morefor over 21 years and not a franchise so they seem more knowledgeable. Lots of caregivers to choose from if one doesn't work out. Office staff on call 24/7.

We couldn't be more pleased with the care and sense of community at Arabella Independent living…read morefacility. From the moment my mom moved in, it was clear that this is a place where residents are truly valued and supported. She has lived there three years now and we still feel the same way. A special thank you to Robyn, the event planner, who goes above and beyond to create meaningful experiences for the residents. She consistently organizes creative projects and enjoyable outings each week, ensuring there is always something to look forward to. More importantly, she has a genuine gift for bringing people together, building friendships, encouraging participation and making everyone feel included. Manager Arron is equally dedicated and attentive. His presence is felt throughout the community, and it's evident that he truly cares about both the residents and staff. He fosters a warm, welcoming environment where concerns are addressed and relationships nurtured. The chef also deserves recognition for providing delicious, thoughtfully prepared meals that the residents enjoy. What stands out most is how involved the entire team is. They don't just work here, they form real relationships with the residents, creating a family like atmosphere. Knowing my mom is surrounded by such compassionate individuals gives our family great peace of mind.

Amazing team who works together very well, so many dining options, 2024 TALA Hero Executive…read moreDirector of the Year, 2025 TALA Hero Activities Director of the Year working here. So much love in this community - if you haven't taken the opportunity to experience this hidden gem in Red Oak, it is worth going over to experience. Thank you for taking such exceptional care of the families who chose you.