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    West End Village

    3.1 (41 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

    West End Village Photos

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    Our bag was in the trash bin, inside of a plastic bad with handles, but the handle wasn't tied. Oops!
    Scott C.

    This place has a great location and the staff is super friendly and helpful... However, the picture attached is one of the many things you'll have to deal with even though you're spending astronomical amounts of money to live here. In addition, the walls are super thin like everyone says so plan on a noise complaint if you have any intention of entertaining friends and family. The management seems to be somewhat understanding that it's an apartment and noise is just something that comes with the territory. I, for one, didn't expect to rent an apartment right next to Vanderbilt and be able to hear a pin drop at all times. I sleep like a baby regardless so its of very little concern to me. Anyway, they're very dog friendly and personable. The location is incredible in terms of entertainment and navigating around the city.

    This brand of earplugs will be your saving grace if you choose to live here.

    I've been renting apartments across the country for 10 yrs now and I am being completely fair with this review. If the units were 25% cheaper, then none of us have any reason to bitch and complain. If you're reading this, please don't feel desperate to rent the first available apt in Nashville. I know it feels hopeless, but I was and have been in utter misery for 14+ months from living in this OVERPRICED hell hole. 4 stars for the friendly staff & prompt maintenance crew. Now for the negative stars for this 1.5 yr old dwelling...... - poorly constructed building with cheaply sourced materials... - windows only close completely when maintenance closes them - ZERO insulation and paper THIN sheets of plywood between your ceiling and your upstairs neighbors floor. This is THE WORST & most DISAPPOINTING part about place. If you're going to charge me $1,500 for a 600 sq ft airplane bathroom-sized unit, I expect a well-constructed bldg. if you're out of renting options, PRAY you do not live beneath a man who gets home at 2am every night and plays with his rambunctious dog. I can't blame him for living. I can also hear my neighbors coughing, sneezing, conversing (btw I can make out every word), urinating, flushing toilets, etc- NO EXAGGERATION. - I faced Long Blvd and I can hear conversations of the people who live in the apt bldg on 31st & Long at all hours of the night. I also hear people walking normally outside my window. - some renters with dogs have ZERO regard for taking their dogs outside to defecate in a timely fashion. I've witnessed this on several occasions. Mgmt has asked us to take note of the offending residents. What a joke- you expect me to know 500+ residents? Also, why is there carpeting in the hallways and elevators? The elevators ALWAYS smell like urine. - garage doors are broken 90% of the time - garage entrance/exit (aka unreasonably narrow) is awkward to navigate - ridiculously overpriced. To give you some context, I recently purchased a 1,200 2 bedroom condo near Music Row ($300k+) and my mortgage + HOA is slightly less than what I had to pay at the West End Village - TVs in common areas and gym do not work - gym has 6 cardio machines... For 500+ residents. Ahh, genius! - cell phone service (Verizon and AT&T) is almost nonexistent. I'm ALWAYS dropping calls. I actually have to use Skype when I work from home. IN SUMMARY - SPEND YOUR MONEY ELSEWHERE. THERE IS HOPE FOR YOU. If you are an undergrad, stay in the dorms. YOU WILL THANK ME LATER. But, overall, I must thank WEV for this god awful experience, you inspired me to buy a well-built home. I do feel badly for the onsite mgmt, they can't do anything about the above. I am grateful I don't work for a company with upper mgmt that could give 2 shits about making their customers happy. Newsflash, your residents contribute to your livelihood.

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    1 year ago

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    2 years ago

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    1 year ago

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    4 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    Carter H.

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    4 years ago

    Nice place. Newer building. Centrally located. Manager responsive to guest needs.

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    4 years ago

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    11 years ago

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    3 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    10 years ago

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    11 years ago

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    7 years ago

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    5 years ago

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    9 years ago

    Very unprofessional management. Do not recommend. Never have time to talk when I need to address concerns

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    8 years ago

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    11 years ago

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    12 years ago

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    9 years ago

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    12 years ago

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    7 years ago

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    13 years ago

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    10 years ago

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    11 years ago

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    8 years ago

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    13 years ago

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    7 years ago

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    9 years ago

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    12 years ago

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    10 years ago

    Absolutely horrible experience with move out from this apartment. Was charged fees improperly, and treated terrible by the front desk

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    9 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - West End Village

    Review Highlights - West End Village

    Long story short, my house closing got pushed back and they helped arrange for me to extend my lease in my apartment.

    Mentioned in 4 reviews

    Read more highlights

    Residences at Capitol View

    Residences at Capitol View

    (33 reviews)

    Downtown

    I love The Residences at Capital View! The area is terrific and very walkable, and the building is…read moreclean, with an excellent, friendly, and professional staff. I especially loved working with Patti, one of the leasing agents here. I've known her as a resident for several years, and she was invaluable and savvy in helping me renew my lease this year. The maintenance staff, including Moe and Ryan, and our outstanding concierge, Stanley, are accommodating, upbeat, and seem to enjoy working here, which adds that extra special touch. Thank you to everyone on the team for all that you do! I highly recommend moving here!

    DO NOT MOVE HERE. This building is nowhere near the "luxury"…read moreexperience they advertise. The biggest issue is the management--it's absolutely terrible. Communication with residents is minimal or nonexistent, and the building is consistently mismanaged. When communication does happen, it is not timely or informative and is usually condescending. In the 8 months I've lived here, there have been around 70 car break-ins across both the free and "secure" parking areas. At least two residents have already moved out due to severe mold problems (particularly on the northwest side of the building). The building itself feels run down and outdated. Many amenities are poorly maintained or completely unusable. The front desk concierge is rarely at the desk because management is chronically understaffed and has them running errands instead. If you want to switch units within the building, they charge you $1000 just to move. You're also forced to use their $30/month trash valet, even if you live steps away from the trash chute--and right now trash is piling up because the chute is out of order. The prices listed on their website are misleading; residents pay much more, and if you want to renew without a price hike, you have to fight it out with the corporate office. One of the most disturbing issues is the handling of resident safety and welfare. During my time here, two residents in their 30s have died by suicide. In one case, the individual passed away in their apartment and went undiscovered for a month, despite multiple wellness check requests from friends, family, and the police. Management claimed "policy" prevented them from acting. The resident was only found after maintenance responded to reports of an odor. This situation was deeply troubling and raises serious concerns about the building's response protocols and duty of care. The only positives are the maintenance team and leasing staff. They are quick, friendly, and genuinely skilled. Overall, there is nothing "luxury" about this building except the rent. Save yourself the frustration and look elsewhere. Capitol View and their parent company Northwood Ravin do not care about retaining you as a resident nor do they have your well being at heart.

    One Metrocenter

    One Metrocenter

    (22 reviews)

    I moved in 1 month ago and everything is great here. The apartment was ready and everything clean…read moreand perfect working order on move in day. My microwave broke and they fixed it the next day. Unfortunately a lot of people litter but mgmt cleans it up quickly. The gym and pool is above quality than any other apartments I've lived. And the trash and mail service and cleaning of buildings really stands out. This is way better than previous apartments and for same amount of rent!

    I just moved out of here after 6.5 years. Considering how long I lived here, it was pretty good…read more Expensive but good. Really the only two downsides were the cost and the gate problems. Since this is so close to downtown, it's obviously going to be pricey. And it's gated because it's in a kind of ghetto area. My biggest problem with the gate (and doors too) was getting visitors in. When people use the PIN pad to punch in, it calls your phone, and then you have to punch a number on your phone to let them in. But it's very finicky. Sometimes it would take me five times punching my phone before the gate/door would open for the guest. It was really annoying. Other than that, I enjoyed living here. They'd have fun events every month in the clubhouse, like wine and painting nights, St. Patrick's Day parties, and food trucks in the parking lot. Every building has an elevator too, which is great. They have a fitness center, game room, and they even let you reserve the bar area or game room for a few hours if you want to host a party. The only other bad thing that was annoying was that they wouldn't allow you to nail decorations to the wall, so you had to tape or Velcro everything. Maintenance was great. If there were ever any plumbing or electrical issues, they'd be there right away. If you can afford it, I'd definitely recommend OMC. But it is quite expensive, which is one reason I moved. But I'd say it's worth it if you've got the money to spare. It's super convenient and just a couple miles from the heart of downtown.

    505 Nashville

    505 Nashville

    (30 reviews)

    Downtown

    Josh and Lauren are the best. I wish I had them when I moved. Their costumer service is the reason…read morewhy I love this building so much.There is one front desk lady who is super rude and just watch you struggle when I moved in. But Josh and Lauren are the best !

    Overall convenient location, nicely kept building, some nice staff members, but if you are used to…read morea building that offers resident services or concierge - this building is not for you. Pros: 7th floor amenities, pool, location Cons: Zero concierge or convenient services offered 1.The 505 no longer permits food/grocery deliveries to your unit, they now require deliveries to be left downstairs on floor 1, and residents must go self service and get their own deliveries - this is a basic concierge service that most luxury buildings offer. It's a huge inconvenience for anyone that orders delivery. 2.The packages/mail is also a huge issue. They are left in a basement package room, amoungst all the other resident packages - your boxes/packages are often misplaced, lost or difficult to find. Regular mail is located on a different floor, so you must make 2 stops to pick up mail & packages. 3. The doorman/front door security is also a concern. I've been followed into the building by strangers at night, and nobody stopped them to see if they were a resident. Building entry should be closely monitored, I think it's simply just a lack of security training. Definition according to apartmentguide.com. [Concierge: helps residents with mundane tasks; such as deliveries, mail, monitoring the entry of guests, reservations. Concierge in apartments often act as a personal assistant to add convenience. Concierge buildings often come at a premium cost] Residents here pay at concierge fee, and pay a premium in rent per sq foot in this zip code - yet do not receive any of the above services, which is why many people are moving out & looking at alt options. Just leaving an honest review bc anyone moving here from a luxury/concierge type building would likely be disappointed - I wish I was informed of these things prior to signing a lease.

    Terrazzo - Terrazzo in The Gulch

    Terrazzo

    (1 review)

    The Gulch, Downtown

    Stunning. I have…read moreattended a couple of parties at private residences at the Terrazzo and also helped produce a pop-up retail event in the vacant main-floor retail area of this beautiful building. Both experiences were very memorable with much credit to the elegance and fabulous location. At this time, only 4 unit are left for the residential sector and that comes as no shock to me! The unit we partied in for NYE offered gorgeous floor to window views of the cityscape that made the nearly 12 foot ceilings in the unit seem miles away. We were able to catch the fireworks from the ample terrace areas too! Naturally the units are well appointed with gourmet kitchens, bamboo floors, and luxurious bathrooms. The rooftop pool is a class act that I am looking forward to splashing around while the LEED certified greeness also adds to the growing list of amenities. As a person who is still wailing and depressed over having to sell my loft in St. Louis when I moved to Nashville, I enjoy the high-rise lifestyle and am getting itch to move back into one. What better neighborhood to do so as well! The Gulch is centrally located in the city with bustling dining and shopping options to boast. Fantastic businesses such as yoga studios, grocery stores, coffee shops, and more keep opening their doors too! Bottom line: If the Terrazzo is in your price range, it's a marvelous choice to consider as your residence.

    From the owner: Terrazzo is a contemporary, green development that includes high-end condominium homes, office and…read moreretail space. Terrazzo is first LEED-certified high-rise in downtown Nashville and located in The Gulch, a walkable LEED-certified neighborhood. A limited number of upscale condominium flats and two-story residences remain available for sale. www.terrazzonashville.com

    West End Village - apartments - Updated May 2026

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