I genuinely liked living here until the new management company took over. I lived at this property…read morefor a year and had virtually no issues under the previous management. The last month, however, has completely changed my opinion of this place. The biggest issue has been the way residents are treated. I received a lease renewal quoting me approximately **$6,000/month**, despite my current rent being around **$3,000/month**. When I questioned the pricing and ultimately declined to renew, I was met with extremely unprofessional communication from management, including an email from the leasing manager that I felt was insulting and condescending toward me. What makes the situation even more absurd is that after I said I would not be renewing, **the exact same apartment was listed for approximately $2,900/month**. So I am genuinely confused how management can claim that $6,000 was the new "base rent" for my apartment, only to immediately advertise that same apartment for less than I was already paying once I declined the renewal. And unfortunately, the rent situation isn't even the only problem. **Parking is absolutely horrendous.** Finding a parking space can be nearly impossible, which is ridiculous for the amount residents are paying to live here. **The dog park is disgusting.** There is frequently dog poop everywhere and the smell can be unbearable. **The pool has repeatedly had issues** and has been out of service multiple times. Most recently, it was covered in what appeared to be mold or moss, which is especially concerning for a shared amenity. **The trash chutes have broken repeatedly**, and when valet trash wasn't operating, residents were instructed to carry their trash downstairs themselves. The one time I did this, I noticed what appeared to be homeless people staying in the trash areas, which made me feel extremely unsafe. What I find most frustrating is the disconnect between what management says about "valuing" and "appreciating" residents and how residents are actually treated. I have never experienced a situation where I was given a renewal price that was roughly **double my current rent**, questioned it, declined to renew, and then watched the advertised price for the exact same apartment drop below my original rent. After a year of living here, I can honestly say that the change in management has completely changed my opinion of this property. **I would not recommend living here to anyone, and honestly, I wouldn't recommend it to my worst enemy.**

I recently moved out of crossroads a few weeks ago. I have nothing but fantastic thoughts of this…read moreapartment complex. The building is clean, well kept, and nice feeling. you can find that all over though. Where this building really exceeds the completion is the people who work there. I can't say nice enough things about Heather, Emma, and Thomas who work in the office. They're some of the most lovely people I've ever met you genuinely care about you and your experience with them. Ask any resident and they will say the same. They all deserve raises. 10/10 recommend!

I had an appointment for a tour of apts & the amenities. The leasing agent was a sweetheart but…read moreworking alone. We were interrupted 3 times before ever being able to get out the door to view a unit. She didn't show me any of the amenities or explain community events, extra fees, etc bx of nonstop interruptions. Sadly, I felt rushed, confused & unclear about all of it in comparison to other apt tours I've taken. The leasing agent, her office & the apt she showed me was cute, that's all I know.

My experience with the complex has mostly been a disappointment and unpleasant. Maintenance is…read moreexcellent, the only good. Very unprofessional property manager, Nikki who lied about available apartments and floor plans and has consistently been reluctant to do her job, very rude to my boyfriend and I, also pretty sure she hung up on me when I called about missed trash pick up. The valet trash is more than likely the most incompetent I have ever seen, leaving trash on the stairs because they forgot to complete the job. Also, lots of noisy neighbors party till 3am and courtesy patrol is non existent. The experience is more so like section 8 customer service so do not fall for the smoke and mirrors. I need the regional manager's information please and thank you!

The Everett Review…read more The Everett Apartments, nestled within the elegance and energy of Nashville Yards, are nothing short of a revelation in luxury living. As someone who was--and still is--a part of the New York glitterati, accustomed to an elevated standard and famously hard to please, I can say with absolute confidence that The Everett delivers an experience that feels both familiar and profoundly comforting. It carries the rare quality of making you feel at home. The apartments themselves are exquisitely opulent, designed with a level of refinement that speaks directly to those who know luxury intimately. From the high-end finishes and thoughtfully selected materials to the premium appliances that blend form and function seamlessly, every detail feels intentional. The residences are elegant yet warm--spaces that don't just impress, but invite you to live fully and beautifully within them. What truly distinguishes The Everett , however, is its people. Concierges: *Charlina (Chi) *Karissa *Steve *Chris *Jasmine Maintenance team: *Thomas *Justin Housekeeping: *Maria *Walter Leasing department: *Alex (leasing manager) *Maria (assistant manager) *Jordan *Haley *Sarah Everyone of these individual upholds a standard of hospitality and excellence that New Yorkers recognize instantly. There is a polish, attentiveness, and quiet pride in their work that mirrors the level of service found in the most prestigious Manhattan buildings. Needs are anticipated, requests are handled with grace, and interactions are marked by genuine care rather than obligation. This collective dedication cultivates a harmonious culture throughout the community--one rooted in respect, discretion, and warmth. It's the kind of environment where luxury isn't loud or performative, but lived and felt daily. There is an ease here, a sense that everything has been thoughtfully considered so residents can simply enjoy the experience. For any New Yorker like myself--especially those shaped by a world where excellence is the expectation--The Everett Apartments are deeply satisfying. They offer more than beautiful homes/Units; they provide a sense of belonging, familiarity, and understated elegance. In every way that matters, The Everett feels like coming home, even when the skyline has changed. Come and take a tour. Tell them that Uncle Shaun and Sur sent you.

Jordan was great to tour us around the Everett, he including a lot of great information that…read moreultimately led us to decide on leasing from the Everett! He was very kind and so helpful!

Amongst the many properties i've had the pleasure of visiting, 1111 Church Nashville is amongst the…read morebest and provides a class-A luxury experience. The property team as a whole is known for being as amazing as they are & I feel that is partially the reason for this property being amongst the best. Would absolutely recommend 1111 Church to anyone looking for a place in the heart of downtown Nashville!

We have been residents of this property for nearly three years. Over the past year, there has been…read morea consistent and escalating pattern of security failures that management has failed to adequately address. There have been repeated package thefts and multiple vehicle break-ins within the garage. Most recently, my husband's locked truck was forcibly entered and his golf bag and clubs worth thousands of dollars were stolen. It had been left in there just overnight. This was the third time one of our respective vehicles has been broken into, a clear and ongoing pattern affecting residents. Building entry points and security doors are frequently broken and often remain unrepaired for extended periods of time. There is no surveillance coverage at building entryways, hallways, or within the parking garage. While the property advertises 24/7 surveillance on the first three floors, the fourth floor -- where we reside -- does not have surveillance coverage. This discrepancy is material when evaluating tenant safety. We have raised concerns regarding security deficiencies on multiple occasions. Management's response has consistently been to reference signage advising residents not to leave valuables in vehicles, rather than addressing systemic access control and monitoring failures. Shifting responsibility to tenants does not resolve the underlying issue of inadequate security infrastructure. At $2,100 per month for a one-bedroom apartment marketed as "luxury," residents reasonably expect functioning locks, controlled access, and basic deterrents such as camera coverage in high-risk areas. Comparable properties in the Nashville market provide significantly more robust security measures. While the lease may contain standard disclaimers regarding security guarantees, ongoing failure to maintain entry controls and address known vulnerabilities creates foreseeable risk. The lack of urgency or corrective action despite repeated incidents is deeply concerning. Prospective tenants should conduct thorough due diligence regarding security conditions before signing a lease.

So we have been in this building for over five years, and in our apartment for over three. We are…read moreon the third floor, and the fourth is the top floor. In all these years we have never really experienced noise from above, and l'd like to think that those below us have no reason to complain. We don't wear shoes in the apartment. We don't have pets. We pad around like hobbits. Just before Christmas 2023 we got a new guy upstairs. Our lives have been a living nightmare since. Apparently he is a 'big' guy, and he has a big dog. He is noisy ALL THE TIME. Stomping and banging. These noises we just accept, as he has to be able to walk. I even ignore the thump-thump-thump pacing, which usually lasts around an hour. We ignore that we can hear him getting out of bed. We hear him land on the floor. His bed must be around 15 feet off the ground. But then sometimes he's even worse than any of this. We have been woken in the middle of the night on countless occasions. He bangs and throws and drops things. He rolls dog toys across his floor. He bounces balls. When it gets this bad, we bang on the ceiling and he yells "fuck off". We have contacted the office/head office so many times, and they have done nothing. Instead they have accused us of harassing him and call it 'normal apartment noises. As I said, for the previous four-and-a-half years, we had no noise from above, no complaints about us, and rent paid on time or early. Always. It was really bad a couple of weeks ago. Smashing and thumping on the ceiling, which went on for around 40 minutes. So I banged on the ceiling, hoping the inconsiderate POS might actually take notice that the only reason I banged, is because he was being loud. He the usual profanities and banged even more, and literally threw something heavy on his floor. I imagined a box of copy paper, such was the noise. Our apartment shook. I didn't bother to complain to the office, as they'd done nothing the previous seven months and I knew they were sick of hearing about it. But I guess he emailed the office. Three days later we had a letter on our door. It was our eviction notice. ------------------------------ In answer to the reply from the Flats. You had the chance to reach out to us. For seven months. You even got your lawyers involved--against us. Then a couple of months ago, your lawyer told us the 'case was closed.' It was so bad a couple of weeks ago. Truly terrible, so we banged on the ceiling. I hoped the guy upstairs might actually stop and take stock. No. He yelled and yelled at us and then contacted you. You gave us 30 days to get out. You didn't even bother to reach out to get our side of the story. Just an envelope on our door. The next day when I came to the office to ask how much we'd be owing by the move out day, you were welcoming and asked how my day was, BECAUSE YOU DIDN'T REALIZE THAT I WAS THE GUY YOU JUSY KICKED OUT. New management, not bothering to manage properly. We lived here so long. Enjoyed it until the guy upstairs arrived. I guess as he's new he's paying more rent, so he's the one you want to keep. So don't tell me to reach out to you now, and pretend that you're oh-so-concerned. You are not. People reading reviews can see through that.

I love The Residences at Capital View! The area is terrific and very walkable, and the building is…read moreclean, with an excellent, friendly, and professional staff. I especially loved working with Patti, one of the leasing agents here. I've known her as a resident for several years, and she was invaluable and savvy in helping me renew my lease this year. The maintenance staff, including Moe and Ryan, and our outstanding concierge, Stanley, are accommodating, upbeat, and seem to enjoy working here, which adds that extra special touch. Thank you to everyone on the team for all that you do! I highly recommend moving here!

Unfortunately, our experience at Capitol View has been extremely disappointing, leading us to not…read morerenew our lease and jump at the opportunity to leave. Our first issue with the building started when we first moved, when we discovered a significant roach infestation in our original apartment, which ultimately required us to relocate to another unit within the property. This experience was traumatic and unacceptable for a "luxury" apartment. However, even with the roaches, the worst problem capital view has is the management. Over Labor Day weekend I saw a man hiding in a stall in the women's locker room, which led me to telling management about the incident. Given the nature of the incident, we expected management to conduct a thorough investigation, address any security vulnerabilities, and clearly communicate what steps were being taken to protect residents. Instead, the first response I received from management, who is still employed there, was that "they would not have been liable if anything were to happen to me." Regardless of the fact that this statement is blatantly incorrect, that type of response is extremely inappropriate in a situation like this. Management chose to take zero steps to mitigate a potentially dangerous situation, such as installing cameras in the hallway outside of the locker room or installing a lock on the door. They also misrepresented the steps they claimed they were taking to address the issue. We discovered this by asking security whether those measures were actually being implemented, and security told us that they had never even been informed of the incident. If that were not enough, management then told residents that I was lying about the situation when those residents brought their own concerns to management regarding the same issues. They also claimed that they did not see a man on the cameras, while, in the same breath, telling me that there were no cameras in that hallway capable of showing who was entering or exiting the women's locker room. These statements are directly contradictory and further demonstrate the lack of transparency and seriousness with which management handled the situation. Between our experience with the pest infestation, having to relocate apartments, and the subsequent handling of a serious security concern, we ultimately lost confidence in the property and its management. If you're considering renting here, I strongly recommend looking elsewhere. Residents should be able to feel safe and confident that serious concerns will be taken seriously. Unfortunately, that has not been our experience at Capitol View.

My boyfriend and I were lookIng into getting a new apartment so on a whim we decided to go check…read moreout Bells Bluff. We were immediately greeted by the most awesome woman named Hayden. She didn't waste any time (which is exactly my style). She took us immediately to the apartment with the best view and we were sold right then and there. The best part about Hayden is that we didn't leave confused on what any of the fees will be ( a lot of big apartment complex try to throw in hidden fees and not let you be aware until you are physically signing the lease. ). So that night we went home and filled out our application and paid the fee. Within the next 2 days we had the deposit paid and everything in order. A few days later we decided we wanted to switch to a 2 bedroom. She made it EFFORTLESS. There were no issues and she made us feel no amount of stress at alll. We love the apartment so much and she has been so prompt with answering any email we have with questions about things related to the apartment. I recommend this apartment to everyone because it is SO nice, but what made it even nicer was working with someone as knowledgeable and willing to help as Hayden. I'm looking forward to the rest of our lease here and could even see us re-signing.

They market EV charging but the prices are insultingly high. It would cost me $400 to charge my car…read moreat these rates. They're betting on your not checking and plugging up unaware that they're charging $6-10 per kwh.

Staff turnover is crazy. They don't respond to maintenance for weeks, even when water is literally…read moreleaking from the ceiling all over the place. Residences at The Finery has been one of the most frustrating living experiences I've had. The staff turnover is unreal, and it shows in every interaction you're constantly dealing with new people, re-explaining the same issues, and getting zero continuity. What makes it worse is that this wasn't always the case. The original team that opened the building was genuinely great: responsive, professional, and on top of things. But they're all gone now, and whatever replaced them isn't even close. Maintenance response is unacceptable. We had water leaking from the ceiling and it still took weeks to get attention, with little to no communication in the meantime. That's not a minor inconvenience it's an emergency and it was treated like a low priority. If you're considering living here, don't be fooled by the building itself. Management and maintenance follow-through are inconsistent at best. I can't recommend it.

The staff at the Finery made me feel welcome and taken care of from the minute I moved in to the…read moreminute I moved out. The only reason we left is because we bought a house otherwise I'd still be there enjoying all the amazing amenities including the beautiful pool, my awesome balcony with a view of downtown, or the convenient walkability of the neighborhood. My stay at the Finery made it super easy for me to transition to new city without knowing anyone. Their willingness to help with any matter large or small, made me feel like I was in a safe space having moved thousands of miles from my family. I enjoyed beautiful days by the pool, easily accessible gym sessions downstairs, fun community activities in the lounge, convenient package/delivery services, trash valet, dog spa and run, karaoke in the speakeasy, and the general friendliness of the tenants and the staff. I'm so sad we had to leave but I would recommend this property over and over again.