Nate Hopson and the family at Mungenast Lexus were fantastic…read more They walk us through the purchase of our new TX350 without any reservation. They are very professional. I'm looking forward to a continued relationship with Mungenast. This is our second car we have purchased from this organization. Would recommend to anyone. yours truly a satisfied car owner.

Nate Hopson is an exceptional sales consultant. He was comfortable to work with throughout the…read morepurchase of my new RX350. He is extremely knowledgeable about the Lexus product and lets their automobile sell itself. Call Nate for your next car purchase.

Brandon Hayes was high-pressure and didn't seem to really listen to my needs and wants. I don't…read morerecommend Brandon nor Enterprise Car Sales for this reason. I felt judged by multiple staff members, because my ID wouldn't scan. They treated me like I had a fake ID or something which was pretty funny because I provided my insurance as well and they still had to talk their manager into "letting" me take a test drive. Safe to say, I won't be buying a car from this location or company anytime this century.

I didn't wind up buying anything from this place, but I wanted to leave a review just because my…read moreexperience was fairly positive. I came one evening after just making an appointment maybe thirty minutes beforehand, and I was connected with Raphael. There were two cars that I was interested in, and while one of them wasn't available at the time, I was able to look at the other car I was interested in; the other was at another Enterprise location and not on site at the time. I would have liked an offer to test drive the car I saw, but I acknowledge I arrived here about fifteen minutes before the place closed, which is a little late perhaps. Raphael is a great conversationalist, and after the we met he followed up with me and even let me know when the other car I was interested in was available for viewing/test driving. I will say that he's not the best at remembering our conversations since he called me back more than once after I told him I would need a while before I got back to him, but he's overall friendly and professional. At this point though I had already seen another car in the area that was more competitively priced than Enterprise's, but I'll definitely keep Enterprise in mind for future business.

We've bought two cars there. Always great service, and had a cup of coffee while I waited. Faster…read morethan anticipated -- and they included a free car wash.

This was a frustrating experience going in for an oil change. It starts when you walk in and see 3…read moreadvisors looking down at their screens and when one looks up and greets you with a "You need help?" The service advisor told me I was in for a wheel rotation despite what the dashboard message said - "Oil maintenance required" . Despite what I set the appointment for and what the vehicle said - he insisted on making his point and ignoring the fact I wanted and need an oil change. Said I was early - never acknowledged that the Toyota dash could be wrong or misleading. Several other employees watched this including other advisers and no one stepped in. This turned into an escalation where he ended up telling me to take my business elsewhere. I did - within 30 minutes I got a call from the manager wanting to make things right because "we got off on the wrong foot" I didn't get off on the wrong foot - the advisor was a condescending jerk who made it all about him being right and proving himself right despite me being there for a simple oil change because the vehicle said I needed oil service. Jay Wolfe service is a miserable outfit and I cannot recommend them at all - especially if you know what you think you want or your car tells you what you want.

I came here after an unfortunate experience at another dealership. The people here are beyond…read morehelpful and most of the staff has worked there for 20+ years. It feels like a family owned business and they wanted me to walk away with a good deal. After looking for a year I finally found a car dealership I can say I trust. I drove home in a new car today and got an amazing deal. If you're in the market, check this place out! You won't regret it!

The Service Department front-desk staff are rude, non responsive, don't give a @#$@ kind of people.read more

Had an appointment for a service and was out in 30 minutes. Extremely fast service and everyone…read morethere seems on top of it.

I went in looking for a Camry, and even though I didn't find a car I truly wanted, I had such an…read moreamazing experience with Lars that I wanted to write a review. Lars was the type of salesmen you hope for. He was friendly, helpful, and made the experience fun! He never once pressured me or gave me salesman shtick. He was honest, straight forward and cared about me as a customer. The exact OPPOSITE of the people I purchased from down the road. It's just a shame I didn't find the exact car I wanted (though I know he would have if i gave him more time) because I would have LOVED to buy from Lars and will definitely come back if I ever need a car in the future. Thanks for being a great human and treating me like one. It is a practice severely underutilized in our day and age. I will tell my friends to come to Saint Louis Acura.

Good communication (most of the time) but otherwise good service! Did leave my car unlocked a lot…read moreof the time though

I purchased a 2025 Telluride from HW Kia of West County and while I'm happy with the vehicle, the…read morefinance process raised several concerns. Optional products, such as an extended warranty, were not clearly presented as optional and were rolled into the payment without proper explanation. There was no clear walkthrough--just an expectation to sign. Many customers could easily miss that these add-ons significantly increase the total purchase price. I had to question the numbers multiple times to understand what I was actually being charged for. And forcefully insist they remove the warranty from the purchase price. I was also asked to sign a blank version of an incentive-related document during the process, which, when questioned, the F&I guy brushed off as "just in case he needed it for his file". This is not an appropriate business practice and should not be part of any customer transaction. After the sale, I discovered that a customer satisfaction acknowledgment had been submitted under my name with responses I did not provide, including an electronic signature that is not mine. When I raised this with management, the concern was minimized despite documentation confirming the submission. I've attempted to resolve these concerns directly with management, but the responses have been inconsistent and have not fully addressed the issues. If you're purchasing here, don't. But if you are going to I would strongly recommend reviewing every document carefully and asking detailed questions during financing.

I visited this dealership because I was interested in the new Acura MDX. I was torn between…read morepurchasing and leasing. I stopped by a few weeks ago with my dad to test drive the new MDX, beautiful new grill! They were busy as it was a Saturday. I was directed towards Jacek who kindly explained the feature and price differences between the models. We test drove the car. It drove nice but I still wasn't sure. We left. From there my entire exchange was through email with Jacek, except bringing my car in for a test drive(I was trading in an accord). With the help of truecar.com I was able to negotiate both the lease and the trade-in. I never felt pressured, being a younger woman I was concerned about. I would recommend this dealership. I will be happy to deal with them in three years once my lease is up!

A friend and I went to Dave Mungenast Acura in Ballwin to go check out a pre-owned TSX. I had…read morecalled a lot of people in preparation for a car shopping/test-driving weekend, and by far these people were the easiest to setup an appointment with. I was met with a sales rep called Yatzek (aka "The Polish Car Guy"). When we met him, I was instantly attracted to his unique accent and likeable persona. He talked with a sort of authority that was not too forward, but rather comforting. He took his time with us, and we had good conversation about what exactly my friend was looking for and what her other options were. We got to discussing many things, all of which he knew a respectable amount of knowledge on. We compared the TSX with many of its competitors, and ended our conversation with comparing the wheelbase of the TSX with a E90 325. Our test drive was great, and though it was a great car, we had other cars to look at during the day. There was no pressure to buy on-the-spot, and the manager even came over us and gave us a free oil change voucher as well as plenty of bottled water (it was one of those 95+ degree days). We toured their facility, which was spotless, even the service area. All the mechanics looked professional, and were busy working on cars. We ended up going with the E90 325, but our interactions with the dealership did not end there. We received personal letters signed by Yatzek and the manager thanking us for our visit to their dealership, and that if we had any further questions or if we were still interested in the car, that we could contact them on a personal number. It was all very courteous, and the both of us felt very satisfied at the service we got. No wonder they were voted the best Acura dealership in America for 17 straight years. You can't beat a presentation and service such as theirs. Once you have the Dave Mugenast experience, everything thing else just fails in comparison. At the end of the day, we found a better car at a cheaper price, but that doesn't change the fact that I would go back to any Dave Mungenast dealership to scout out future prospects for cars.

The collision center is phenomenal! Bryan Fowler and his whole team did an outstanding job and made…read moresure I was 100% satisfied. They did a great job restoring my Jeep Grand Cherokee to it's former beauty after significant hail damage. The customer service here is second to none. Thanks to the whole team!

I had the worst, most uncomfortable experience buying my car at David Taylor Ellisville. Don't…read moreexpect to be treated like a human here or receive any real customer service. I was buying a car and hoping to trade my older one in. Right away the manager came back in and said my car "wouldn't even start." Now, my car has a lot of problems but that was not one of them. He flat out lied to try and devalue my car and then offered me $100 for it. You can get that just for the battery! Absurd and insulting. The salesmen are crooks like you read about, unwilling to work with you much on price and tack on an almost $700 admin fee at the end when you're too tired to fight. Just down the street at Acura, they waived their fee for me immediately. Every lie in the book was used on me at DTEC, like I was an idiot (I look much younger than I am which was even commented on and clearly I was treated like I'm young and dumb), but I played the part because I liked the car. I was there from 11am to close. I was starving and getting dizzy. My salesman offered me a sandwich and pulled out his phone but clearly never intended to spend his precious scheckles. By the end I was so low blood sugar, I could hardly function and what did they do? They locked me in a room with Mike, the Finance Manager, who my dealer Reed boasted was "such a great guy" before I went in. Mike in no way lived up to this. In fact, he was the worst part of the entire experience. Rude, unprofessional, and uncompassionate. I told him many times I was tired, had a long day, I was hungry and not feeling well. He continued to HARD SELL me a warranty that I politely declined so many times I lost count. He just sat there and continued to crunch numbers to get his precious warranty in the bag. I finally convinced him to let me sleep on it. I asked several times if someone could provide me with a ride to pick up my car the next day, after spending nearly 30,0000 dollars!!! NOPE. TOUGH LUCK. "GET AN UBER." DISGUSTING!!! I told my Uber driver this and even he was disgusted and said he would never shop there. He was so appalled he said he was going to call them and tell them. I was a salesman when I was 16. I outsold everyone at my store and I did it by being honest, respecting my customers and caring for their needs. You will NOT find that at David Taylor. I Ubered in the next day, still tired and squeezing in between work appointments. I told them I was short on time and had to be in and out. Reed said I needed to see Mike again. I flat out told him I WAS UNCOMFORTABLE and did not want to talk about warranties, to which he callously replied, "Tell him." THEY LOCKED ME IN A ROOM WITH MIKE AGAIN WHERE HE CONTINUED TO HARD SELL ME AGAIN ANYWAY!" I politely declined again and again until I finally had to SHOUT at him and tell him to leave me alone, get my car, and get me out. I told him "You guys already took me for everything I have." He scoffed and mocked me "Pff Everything you have." Super professional, bud! I could go on but I would fire you immediately! I work in radio and know A LOT of people. I host my own show which thousands of people listen to around the world. I worked in Hollywood movies before that. Really not a bright idea to make this kind of impression on me. Just a little kindness, a little effort to make their customer happy would have gone a long way. Here's the cherry on top. The next day, I noticed damage on the car. I called Reed and he of course denied all knowledge and didn't care, passing me over to the higher ups. I called Burt and he never bothered to call me back. I'm guessing they will do ABSOLUTELY NOTHING to help, as is their usual motto at this dealership. I was lucky and unfortunate enough to find the car I wanted here, but will never go back and never recommend. I had such a terrific experience at the dealer down the road and left them a great review even though I didn't buy from them. Know why? Because they treated me like a HUMAN BEING. David Taylor Ellisville only cares about one thing, GETTING YOUR MONEY.

I came in for a 10 a.m. appointment October 13, 2021. Allan Holley was my service technician, and…read morehe did a spectacular job. He looked up my service profile, corrected my address (It hasn't changed in 34 years, but it was cross-matched with my youngest son's address and phone.) Everything got straightened out. Then, I needed my radio code to be recalibrated. Allan got in the car, turned it on, and the radio worked. WHO DOES THAT? HOW DOES THAT HAPPEN? It's an anti-theft radio. So, I guess if it doesn't move, it gets turned back on. I didn't know that. Allan estimated the car would be completed by 11:30 a.m. I was there for normal service, emissions inspection, radio recalibration and a car wash, which is free if you bought the car from West County Honda -- which I did. I was sitting in the service waiting area reading a book and I hadn't even finished a full cup of coffee -- and Allan came in to say everything was done. Holy mackerel! How important it is to keep up with standard service on your car!

This place is a mess and for those that don't know, it's owned by a group in Colorado. That's…read morewhere your call will go if you call to schedule service. Note that they will also add a 2.5% credit/debit card fee without notifying you until you arrive. They will tell you that it is disclosed at appointment booking, but I've yet to experience this. This can be quite significant on a repair. Lastly, when I tried buy a new vehicle, the sales rep went to talk with his manager when I made an offer. He returned to RAISE the price. I purchased for thousands less in Columbia, MO and laughed for 4 months while I watched the vehicle sit on their lot.

If I could give this service department zero stars, I would. My advice is simple: STEER CLEAR and…read moredo not take your vehicle here for service. Every single time we brought our older Nissan here for service, it came back with another issue. After one repair, our son was stranded late at night on the side of the road when the vehicle became inoperable. The dealership told us it would cost over $6,000 to repair and attributed the problem to the vehicle's age and high mileage. We did not agree with that assessment and contacted Nissan Corporate. Corporate sent an inspector to investigate, and Nissan ultimately accepted responsibility and covered the repairs. Just weeks later, the check engine light came on with transmission-related fault codes. We brought this to the dealership's attention during a subsequent service visit, but within months the transmission failed completely, leaving the vehicle undrivable. Despite the sequence of events and Nissan Corporate's previous involvement, we were once again told the transmission failure was simply due to the vehicle's age and high mileage. We were quoted another $6,000-$10,000 for repairs. When we were told it would cost another $6,000 to $10,000 to repair the vehicle, my husband suggested that if the dealership wasn't willing to stand behind the situation, they should at least offer us approximately the value of the repair toward another Nissan. Instead, to add insult to injury, the repair service manager told us they would only offer the lowest amount for a non-operable vehicle toward a new car. We have since opened a second case with Nissan Corporate and requested another investigation. While waiting for that process, we decided to pick up the vehicle on a trailer because we have completely lost confidence in this service department. As a result of this experience, we are evaluating all available options to address this matter. Mistakes can happen. What matters is how a business responds. In our experience, our concerns were repeatedly dismissed, responsibility was denied until Nissan Corporate became involved, and we were left to fight for answers every step of the way. As someone who was once a vocal advocate for Nissan vehicles and proudly recommended the brand to friends and family, this experience has completely changed my perspective. A vehicle is only as good as the people who service and stand behind it. Based on our experience, I cannot recommend this service department, and unfortunately, it has also caused me to lose confidence in the Nissan brand.

Bought sevveral cars previously from Bommaraito Nissan. Went in to purchase a 2026 Murano. Knew the…read moredetails of what we were looking for. Our sales consultant was Greg Kimbrell. He is the one who answered my initial phone inquiry. When we called i initially, I had described in deail the mode and, trim level of the car we were looking for. Another dealer gave us the usual mumbo jumbo, Greg searched their inventory and came back with a stock number that had every option we were interested in and an excellent price. Drove into their shop later in the day, looked at the car, tested and bought it. Greg made this experience one that a customer dreams of. No upsell, no bsing around, just discussion of the technicals and price. The deal was done in about an hour and a half. I an very grateful to Greg for his professionalism and kiindness. I would highly recommend looking up Greg if you are interested in a Nissan. Sometimes after dealing on a car at some sales outlets, one does not want to go back, I am looking forward to continuing to work with Bommaraito and Mr, Kimbrell. jim