Michael is a high integrity, true professional. He called me back within 90 minutes. Then, within…read moremoments of arrival, he quickly found the 2 screws that had fallen out of tenant's pocket and wedged into back of clothes dryer...which were causing the squealing noise. But, did he stop at that? No, not this professional. Since he was already there and having to charge me for the call, he proceeded to spend a full hour completing taking apart the dryer, lubing every part, cleaning out any lint from the back, unplugging, disengaging and re-engaging the unit and checking it again at every step of the way. Now you know the way a man of his word who earns each of those 5 stars operates. Touche, Michael! May you live long and prosper!

Amazing professional and I cannot say enough great things!!!!! I bought this home and couldn't work…read morethe dish washer it would not close I was worried about my old appliances and everything was explained I was charged resins or I highly recommend this business I just bought this house and moved here I had to do so Much yo this home it was a relief my appliances though old were in great condition

Brian Hall knows his stuff! He's not afraid to answer questions and will certainly stand by his…read morework. I especially appreciate that he's honest and will be frank in telling you that if you want him to repair using the cheapest parts he'll do that, but he warranty the work. I don't blame him! I told him I need to watch my budget and he said he's look for the best price on well made parts from reputable manufacturers. That's only fair. He's also a really good guy with a positive attitude. So nice to work with a repair person who isn't grouchy or touchy when you ask questions. I'm curious and if I can learn something that will help me catch a problem BEFORE is more serious than it has to be, then I'd like to do that. I think that's best for both sides of a repair issue. Be honest with Brain -- he'll return the favor and do a terrific job for you!!!

Halls appliance was very honest when inquiring about our dryer. He provided some suggestions and…read morethey worked. He offered this despite knowing if it worked we wouldn't need to hire his services. This is someone who cares about customers more than just making a quick buck. We will definitely call lupon his services in the future. Thank you.

I called for service on my very old dryer. A young man named Justin came and evaluated my dryer. He…read morewas great! Professional, Knowledgeable and personable. A-1 scheduled my appointment for the day after I called. I will definitely use them again. Mary

Quick, efficient and fair. Mike did a great job of diagnosing the problem with our dryer and Justin…read moredid a wonderful job of repairing. Contrary to some outfits (looking at you "Just-in-Time"), A-1 does not insist on you paying for the service call before they ever come to your home.

T&B Appliance Repair and Service came out to my home today to clean out a difficult dryer vent. It…read morehas five elbow connections that make it tedious to work through. Truman worked diligently and throughly to ensure every twist and turn was cleaned. He even replaced the hose on my dryer and took apart and cleaned every venting part of my dryer. I did a load of towels afterwards. It used to take over an hour to dry them. After service it only took 40 minutes. I'm saving money on energy, wear and tear on the machine, and time! I highly recommend T&B Appliance for any dryer and vent cleaning. I asked him if I could schedule a cleaning for a year out. He responded that it may not be necessary to do it so soon, but he would put it on his calendar to send me a reminder if I wanted. Good company, good honest guy...

Called and the lady who answered was extremely rude. Sounded like it was an annoyance to find a…read moretime to come out. Then said they could get to me a week later. I decided just to buy a new washing machine. Don't do customer service if you don't know how to interact appropriately.

I reached out to Wyatt on Yelp. Although he was not able to service my brand of washer, he provided…read morea recommendation for another company who could. His response was fast and courteous.

Good response, good work, good price. He explained what was wrong. Honest…read more Fixed washing machine.

Not only does Just-in-Time insist on extracting payment for their service call before they ever set…read moreout, but they charge more than A-1, which we strongly recommend instead.

These guys deserve 10 stars! My compact washing machine broke. It was an older European brand…read morethat not many people even work on anymore. They made 4 attempts to diagnose and fix it (4 visits total). Finally, they determined that it was the motor that was malfunctioning-- but since that part had been discontinued, the unit was non repairable. The good news is they refunded my money for the parts they had ordered and installed, and only charged me for the one time dispatch fee (one visit). Amazing! They also gave me great advice on how to buy a new one that would fit into the compact space. 10 stars!!!

I am more than satisfied with the excellent service provided by this family business. My almost new…read morerefrig/freezer stopped cooling and I needed help NOW. Greg arrived within 3 hours of my request, unlike Sear's estimated 2 1/2 weeks or a no-response from another local business. He found the problem in 10 minutes, charged me the simple minimum and my problem was resolved. Kudos to this new small business.

5 stars!!! Outstanding, professional, prompt, courteous and more than fair price. I was immediately…read morecontacted by Greg, who came out the next day, which was a Saturday. . He was easy-going and very efficient, cleaned out the dishwasher parts and he even gave my a spare dishwasher rack since some of the pegs on mine had broken off. Thank you, Greg!

I was in need of a washer ASAP after being taken advantage of by a Sears technician. I called…read moreSurgeon Family Appliance after I got home from work, and Shawn took the time to walk me through the available options to find a washer that fit my family's needs. The customer service was outstanding, and the entire team was knowledgeable, friendly, and helpful. They even helped me load the washer into my Mini Cooper! I truly appreciated their professionalism and willingness to go above and beyond. I highly recommend Surgeon Family Appliance to anyone looking for quality appliances and exceptional service.

I had an appointment with them today. I waited for them to call or show up and even text them…read moremultiple times to confirm they were coming. They replied that they were (photos will be posted) but never responded again. I have to start my search to find a repair person again and wait for them to obtain the part and make it out. This will cost me time as well as money at the laundromat. A call or text to reschedule would have been appreciated.

I highly recommend Ricky at AJ's appliance because of his expertise, great personality, and he is…read moretrustworthy. I have know Ricky for 3 years. He is always able to get to the root of the problem and offer affordable suggestions for the repair involved. He deserves our community's support for his business. -Susan in Eagle Point

Had these guys come out to repair my LG fridge (which come to find out is one of the worst brands…read morethat out there, not to include tough to diagnose) and they knocked it put in about an hour. Found the problem in about 10 min, ran back to they're warehouse to grab the part, and were back in about 10-15. Plugged it in and it emidiatly started blowing cold in the fridge and freezing the freezer. I spoke to their repair shops (not going to name names) and they all told me "absolutely not will I work on an LG". Personal, corjul, and super nice guys. I'd call them again if I ever have any other problems. Always good and smart to hire local companies. These guys are that example of why