Ben, a staff member in the Walnut Creek office, kindly gave me a thumb drive with a digital copy of…read moreall my records, for which I'm extremely grateful. In my experience, getting those digital records is somewhere between impossible and extremely difficult. Ben figured it out on the spot, pulled in whoever needed to be pulled in to get the job done, and promptly gave me a thumb drive that clearly had everything I asked for. This is after more than three weeks of getting the royal runaround. THANK YOIU BEN!!!

Great doctors, helpful staff, convenient locations. Walnut Creek is where I go , usually not more…read morethan a 10 min wait.

EBRC is great! I must have had swelling in my retinas over the years and didn't realize how my…read morevision was slowly deteriorating. Dr. Alexander Dillon has been treating me for the past several months and the improvements, especially to my night vision are remarkable. I used to not drive at night over the years because it was harder and harder to see. He has brought my eyes close to 20/20 and improved my night vision substantially. I was out and very hesitant last night riving home, but my vision has improved so much its a pleasure. I can see through the gloom.

Keep your appointment!!! everything is super sanitized and disinfected!…read moreI've had serious retinal issues and Dr Scott Lee at the E. Bay Retina Center has been treating me for the past six months. I had to go for a follow up check up today. Wow I was super impressed. They are taking utmost precautions and following very strict protocols for their patients' safety. There is very very very limited close contact. The outside doors are propped open, and there was no one in the waiting room. Every employee/doctor is careful. You are required to wear a mask in order to be admitted. They take your temperature upon arrival and limit talking . Dr. Lee only talks when he's 6 feet apart from the patient. They constantly sanitize the examination rooms and are being ultra cautious. I haven't felt that safe in a long time. If you are a patient here do not delay seeing them for important follow ups. You will be well taken care of in super sanitized surroundings!

Excellent! Personable! Dr. Barakeh provided the highest quality of care. I went in for a…read morecomprehensive eye exam as I had issues and questions that required expertise. I received an in depth and highly detailed analysis of the health of my eyes. I was very pleased and impressed.

I have so much respect for Dr Barakeh for his professionalism , kindness, and competence. Always…read morevery patient with me with my multiple eye problems. The staff are very helpful with my appointments, always accommodating with a smile. And Nancy, Dr Barakeh's assistant always made sure that I am comfortable during the procedure. Thank you Dr Barakeh for your contribution to the community. Melva C, Alamo

Our Family have been with Diablo Eye for over 20 years, today both Myself and My Father had our…read morecheck ups, as always the service and professional establishment was great, But Kudos to Dr.Michele Lomelino, She was so Pleasant and Joyful. We felt as we were the only patient she had for the year. She also took extra time to make sure My Father's Concerns were addressed. The Check up went so fast because she made it so Pleasant. Thank you much to the whole team from scheduling to check in and check out. Awesome experience.

Terrible communication and billing practice. Agreed to a minor sports contact lens fitting ($120)…read moreand was billed for a full eye exam and contact lens fitting. They charged my health insurance (we have VSP that they don't take), which cost me more than paying out of pocket for the exam.

I have been coming here for years. I have had 2 cataracts removed & annual check ups. All the Drs &…read moreassistants are excellent. I have complete confidence in their care.

This place had easy parking, clear and conspicuous directions to different buildings, and once we…read moregot inside the medical center, a receptionist sprayed hand sanitizer onto our palms, measured our body temperatures and verbally asked us if we had any coughing, sore throat or loss of smell or taste. I really appreciated all the efforts put into making sure people admitted inside at least didn't show any COVID symptoms. They also put a limit to the number of people that could be in the waiting room at once. So if a patient had more than one visitor, one of them could go in there with the patient but the other visitor had to wait in the elevator lobby. And the elevator lobby was not very spacious and had no seat at all. Therefore, I do have a suggestion for improvement though.... since in the waiting room there were so many seats that were taped off to indicate that they were not to sit on, and it would've been great if they had moved some of those chairs to the elevator lobby so people could use them. Other than that, my experience there was pretty good.

I cannot recommend Dr. Lim highly enough!!! 17 thumbs up!!!…read more She is a miracle worker. I was the biggest scaredy cat about getting my cataract surgery done. I have been wearing glasses since the third grade and I am extremely near-sighted. One of my biggest fears is losing my sight. Dr. Lim made me feel extremely confident about getting the surgery. She explained the surgery in detail and she offered excellent advice about the right type of cataract lenses for me. The surgery itself was extremely quick and painless. I felt like I was at a Laserium show at a planetarium and not in an operating room. There are a number of follow-up appointments scheduled for the day and week after surgery. Both Dr. Chan and Dr. Zhang were caring, knowledgeable, and friendly at these follow-up appointments. The Walnut Creek office staff is also wonderful, friendly, and efficient. Being the nervous Nelly that I am, I did call them more than a few times with my worries. I am now seeing 20/15 out of my distance eye. I can read 4 point type out of my reading eye. I feel I should be on a lecture tour, wearing a Super Hero cape to match my new bionic eyes, touting the wonders of cataract surgery with Dr. Lim. The only regret I have is enduring blurry and dimming vision for a year because I put off my cataract surgery because I was so scared. If you need cataract surgery, make an appointment with Dr. Mira Lim!!! You will be so happy you did. It was the BEST DECISION I have ever made in my life.

Mira Lim performed miraculous cataract surgery on my eyes in '21-22. She also corrected an…read moreastigmatism in my right eye. She is a one in a million genius eye surgeon with a manner so unassuming and a hand that is so calm and self assured, you pray that she is there whenever you go under the knife. Period! Her specialty is corneal implants. She loves what she does and she loves to give the miracle of perfect sight to her patients. I'm 77 now and one day after the surgeries my eyes tested 20/20 & 20/24. Three year later they still test the same. I'm so grateful to her! It is not surprising to me that she worked with Dr Vastine, the Errol Flynn of eye surgeons. And she was referred to me by Dr Litwin, one of the best. Don't even think about it. Get on her waiting list today.

My primary referred me on an urgent basis and they were able…read moreto see me the next day. Front office staff was friendly and made the check-in process easy. I saw Dr. Nguyen. She was thorough and personable. I felt that she was spot-on in her diagnosis and indicated next steps. I would be happy to return should the need arise.

My mother went to see Meng Lee, O.D. because she was experiencing vision loss. Despite her serious…read moresymptoms, he failed to properly evaluate or treat her condition. His care was dangerous, harmful, careless, irresponsible, and unprofessional. At the first visit, he performed some basic tests--eye pressure, vision check, and optic nerve exam--and told us her problems were just due to "old age." He never even mentioned the early cataracts that were documented in her record. At the second visit, he was still unsure of the problem. He did almost no new exams, "diagnosed" her with "dry eyes," suggested she "try" some eye drops, and said nothing else needed to be done--except repeatedly asking my mother to come back, without giving any clear explanation or follow-up plan. Instead, he pushed for glasses, even though glasses were not the cause of her vision problems. Most importantly, he did not perform or recommend any standard glaucoma tests, such as: Visual field testing OCT imaging Gonioscopy Pachymetry Referral to an ophthalmologist (a medical eye doctor) These are standard components of a complete glaucoma evaluation, especially in a patient aged 70, with cataracts and borderline IOP readings (20 mmHg is still within normal range but at the higher end). Although he presents himself as a "glaucoma-certified optometrist," he completely missed the signs of glaucoma and failed to manage my mother's serious condition. We specifically asked whether my mother might have glaucoma, and Dr. Lee told us no--without conducting any of the standard tests necessary to confirm or rule out that condition. We didn't question it at the time--because we didn't know about the standard glaucoma tests and trusted him, especially after he brushed it off and said she was "just old," as if that explained everything. Over two years later, a great doctor performed the proper tests and diagnosed her with advanced glaucoma at the first visit. Unfortunately, by then, the damage was permanent. This is a serious failure of care. If Meng Lee had properly evaluated her symptoms or referred her to a medical specialist, my mother's vision could have been saved. This level of negligence should not be tolerated in any healthcare setting. Someone who ignores clear signs of disease and fails to provide even the most basic standard of care should not be allowed to continue practicing. He should have his license revoked.

I cannot recommend Dr. Lim highly enough!!! 17 thumbs up!!!…read more She is a absolute Miracle Worker. I was the biggest scaredy cat about getting my cataract surgery done. I have been wearing glasses since the third grade and I am extremely near-sighted. One of my biggest fears is losing my sight. Dr. Lim made me feel extremely confident about getting the surgery. She explained the surgery in detail and she offered excellent advice about the right type of cataract lenses for me. The surgery itself was extremely quick and painless. I felt like I was at a Laserium show at a planetarium and not in an operating room. There are a number of follow-up appointments scheduled for the day and week after surgery. Both Dr. Chan and Dr. Zhang were caring, knowledgeable, and friendly at these follow-up appointments. The Walnut Creek office staff is also wonderful, friendly, and efficient. Being the nervous Nelly that I am, I did call them more than a few times with my worries. I am now seeing 20/15 out of my distance eye. I can read 4 point type out of my reading eye. I feel I should be on a lecture tour, wearing a Super Hero cape to match my new bionic eyes, touting the wonders of cataract surgery with Dr. Lim. The only regret I have is enduring blurry and dimming vision for a year because I put off my cataract surgery because I was so scared. If you need cataract surgery, make an appointment with Dr. Mira Lim!!! You will be so happy you did. It was the BEST DECISION I have ever made in my life.

The friendly professional staff provided an excellent Office Experience. The examination was very…read moredetailed and questions were encouraged and answered. When I my appointment was over I had a sense of belonging. I highly recommend them.

Unprofessional and Disrespectful of Patients' Time…read more My mother's appointment was scheduled for 1:20pm, yet we were kept waiting 51 minutes before being seen. There were no updates, no explanation, and no apology from the staff or the physician. When I mentioned--calmly--that my mother's time should be respected and that appointments should begin reasonably close to their scheduled time, Dr Gilbert replied: "Well, sometimes it works that way and sometimes it doesn't." That statement, paired with a complete lack of acknowledgment for the delay, was unacceptable. It reflected a dismissive attitude toward patient time and basic professionalism. I remained polite and civil throughout the interaction, but left with the impression that punctuality and patient communication are simply not valued here. If you expect respect, accountability, or even a simple apology for excessive wait times, I would advise seeking care elsewhere.

I've been sitting on this for a while and finally decided to write a review in hopes it will…read moreprotect at least one future patient from the trauma I experienced after surgery with Dr. Gilbert. Dr. Gilbert performed cataract surgery on both of my eyes. After my first eye was done, I complained of severe blurred vision. He told me it was normal and insisted that we move forward on the second surgery. Unbeknownst to me, he caused permanent damage to my corneas, and at the age of 48, I can no longer see properly. I have to wear hard contact lenses for the rest of my life to see a bit better and to stop further deterioration, unless I want to do a cornea transplant. He told me that the worst case scenario post surgery would be that I maybe would need reading glasses and might have a bit of halos around lights at night. When he realized that I was not healing properly, he promised me that he would stick with me and help me find solutions. I never heard from him again. I worked with the ophthalmologist who referred me, different eye specialists, had to have an MRI, and finally met with a skilled doctor who was able to diagnose me and confirm that based on my records it is obvious that this damage happened during surgery. I also was told by his receptionist when I asked for medical records that I would have to come back to get them later because he likes to have the opportunity to go over them and change them before releasing them to the patient.

The eye examination by Dr. Li was fine and quite professional. Unfortunately, the business office…read moreand handling of my insurance was not. It was very poor communication and a costly experience. I will not return.

I've been seeing for now. My experience with this has extraordinary. He performed cataract…read moresurgery on both my eyes and now I can see 2020 in both eyes. My only drawback was because I have glaucoma, I still have to wear reading glasses. Dr Rabin is very thorough and very knowledgeable in answering all your questions. His staff is very kind and helpful. I really appreciate Erica who took very good care of me with getting my glasses. Always willing to go with the frames I like. She too is very knowledgeable when it comes to insurance to cover your glasses. I especially like that the staff goes above and beyond to make sure you understand any procedure or medication you need to have. I highly recommend Walnut Creek Eye Care!