Blue Septic has serviced my property for years and have always been responsive, timely, competitive…read moreand friendly.

Blue Septic Tank Services Inc. came to my home to service my septic tank on 11/26/2024. After…read morepumping it out, they made a critical mistake when they put the lid on the tank, which has allowed the ground to sink into the tank. I was not hurt but my leg fell through the hole, after I noticed the area was sinking. They said they would give me a new lid, but I would have to drive to their business, (about 15 miles away) and then install it myself. I told them (Amy) that I cannot dig a hole. She said to get a neighbor to help me. So, for $400, I now have a hole in my backyard that is big enough for a child to fall through and a company that is not willing to correct their negligence. Blue Septic (Amy) said the driver told me the lid was bad, (the lid was replaced in 2019) but he did not. In fact, on my receipt, written by the driver, it says that the lid is "OK". It also says in the drivers handwriting: "Tank in great working order". I suggest that people find a company to service your septic tank, that stands behind their work, because this one certainly does not. I now have to be the one who is proactive and go down to the county courthouse to file a civil lawsuit. I also spent my entire morning filing complaints with the BBB, Department of consumer affairs & the environmental protection agency. After reading some of these comments, (I should have before I hired them) in my opinion, this company should have their license suspended.

Revised review here: I am thrilled with the re-installation…read moreof our new tankless water heater by Austin Fry and his helper Stacy Johnson! I was very unhappy. Rooter Ranger had great reviews, so why did my tankless water heater look so messy and unprofessional? One bad plumber. Fortunately, he's since left the company. Now, the system looks professionally installed and works very well. I feel comfortable recommending them now.

I am writing this review for Zac. He is a great listener. He cares about your issue and really…read morewants to help. He went above and beyond for issues I had. I appreciate all he has done for me. Mohammed is also very caring. He always checks up on you to see if all is done properly. Thanks to both of you and your hard work.

We interviewed several companies to select and install a deep sink in our laundry room. Master…read morePlumbers was the most knowledgeable, experienced, and was great at explaining what was involved. They performed the job quickly, charged us a fair price for their work, and cleaned up well. They even improved on my selection of the hardware needed. I was very happy with the job, but more importantly, so was my wife!

I had Master Plumbers install my back flow value that was…read morerequired by Charlotte County right after Ian. The installer at the time was very knowledgeable and answered my questions. Today Rocky was here bright and early to do the inspection on it as required by my county. I know it's a long drive for them to Englewood, the inspection was done in a timely and professional matter. I wanted them to know I value your service and although there are some negative comments, it's always best you try and work things out in person. God Bless

They have inspected our backflow device for a few years now. This year it allegedly failed the…read moreinspection. We had someone come out and clean, flush, & inspect the backflow and found it to be in good clean working order. While the one who cleaned it wasn't certified to do the county inspection, we had Howz It Flowin come back out for a retest, in which they claimed it failed again. The very next day we had one of their techs come out to "repair" the backflow. All their tech did was take 1 piece apart and used a scrub pad for less than 10 seconds on something that was already cleaned and then all of a sudden it passed. I was charged an additional $165 for what looked like an attempt to just get more money out of us. They provide the cheapest backflow inspections service but I highly suspect they are only failing some just to charge more money. I have serious concerns with that, as I physically watched what they did and it was practically nothing. Perhaps it was an inexperienced tech who failed it the 2nd time who shouldn't have been inspecting in the first place but that means they shouldn't have charged me an additional $165 after I already had the alleged issue corrected by a master plumber. I will certainly pay closer attention to their inspections in the future.

Won't use them again. Similar experience to the review below. My next neighbor is a master plumber…read moreand he checked he system and said it was fine.

I used them for a septic tank pump out. Recent change in ownership, experience was great! Called…read moreand he fit me in same day. Explained that I recently cleaned my filter due to backup but was concerned with the amount of solids in primary tank. He went over normal depth of solids and I decided to get it pumped. He confirmed on site before proceeding that I should get it pumped and did the job quickly. Pointed out corrosion to my 17 year old concrete tank lid and the drain field pipe penetration. Advised the lid could wait but needed to repair the concrete around the pipe or it would leak. Gave advice on how to DIY, lid broke a week later, came out and replaced

Used for home inspection. Came out quickly and gave me a report same day. Do not ask for a pump out…read moreunless you know it will pass because there is a charge for the truck regardless.

I had a failing drainfield that was installed less than six years ago, so I wasn't thrilled about…read morehaving to replace it. But ACE completely changed my perspective through the installation of an ATU water-treatment septic system. I did my homework, and not only was their pricing fair, but the service exceeded my expectations. The quoting team was responsive and on time, permitting was handled quickly, and they made a post-install adjustment promptly and at a very reasonable cost. The installation team, led by Cody, truly went above and beyond. Now we have a system that works reliably and produces much cleaner water with lower nitrate levels. I couldn't be happier. Thank you to everyone at ACE.

installed my septic. Had multiple issues during install. Had maintenance contract $25/month to do…read moreall maintenance. They would not address maintenance issues (filter clogging, etc.). Multiple calls to managers got only "that's not part of your Maint contract". BEWARE! Lots of other Much Better septic companies around here!

Our master bathroom kept backing up and we knew it was more serious than a block. Jeff came out…read morewith a camera and found the cracks and holes to confirm for us what we were dealing with. He also did a clean out. He was courteous, came right away, and did a great job! Thank you!!

I used Electro Rooter for Plumbing Services, Prompt, Professional, Courteous and did the job. Fixed…read morethe issues. They are The Best Plumbers I have ever used in Sarasota.