Talks the talk but fails to walk the walk.
The staff / owners gave us a great presentation and promised a first rate lanai refurbishment including cleaning, replacing, filling-in (sand), and sealing our travertine pavers. They promised to cover our pool / spa to prevent sand intrusion and estimated a week to a week and a half to complete the job.
Yes they cleaned and replaced pavers to our satisfaction.
That said, any sealant that might have been applied several months ago is long gone. Moreover, the sand filler has washed away. We now have more loose pavers than before our ~$6,000 job.
The job took well over a month as we couldn't count on when the workers would show, despite promises to the contrary. And, months later I'm still cleaning sand from my pool / spa.
An owner, who was prompt at picking up a check, promised to have an employee return to fix the loose pavers - haven't seen or heard from them since.
Lastly, three of my neighbors report similar issues with the "Respectable Group."
I recommend not committing to this entity; however, if you do, hold the final payment for at least 30 days to verify the intended results. read more