After such an awful 24 hours trying to reach someone to take my 6 year old boy Fifi who passed away…read moreunexpectedly I was finally able to find someone responsive. We had left voicemails, filled out forms and tried with so many others. I won't lie, I am actually extremely glad that no one else responded once he did. He stayed within my budget range, didn't try to upsell me, didn't take advantage of my grief and handled my boy with respect and care. He showed up after hours, didn't charge an arm and a leg and honestly after the last 24 hours I massively needed someone like this. Even after he took Fifi and I decided I wasn't sure if I wanted to keep the communal cremation - I was able to text and not be given a deadline to decide. The patience and compassion are seriously something I cannot express enough. We haven't made a decision yet, he just took my boy a few hours ago, but I needed to share because when you've lost an animal unexpectedly - desperately reaching out to everyone for help. Having someone like this who didn't price-gauge or judge how I handled him afterwards was a huge plus. I'm sure the cremation, paw print and tuft of hair will be just as amazing.

The day we were dreading came suddenly and we had to put down our almost 18-Year-Old Yorkie,…read more"Lucy." We chose to bring her right from the Vet to Truckee Meadows Pet Aftercare. My husband called to make arrangements and Jeremy met us right away. We were obviously distraught, but Jeremy showed compassion towards our current state, while explaining the process. During the week, we also communicated with him and he was really quick to respond. We recieved Lucy's ashes on the date promised and really got the feeling that she was treated with care and respect, returning her blanket and receiving her in a Muslin Pouch, as we still did not have an Urn. My daughter also purchased a ceramic Paw and Name Impression, which came out beautiful. We were really dreading this whole process, but fortunately it's over and our sweet girl is back home.

This is a review that I hoped I would never have to make our dear kitty boy Sammy Baxter was…read morenearing the end of his precious little life. I called several times to ask about their procedure and how the whole process worked every time I called every person I spoke to was kind and gave me time to cry on the phone. I never felt rushed they explained and answered all my questions there was one question that I asked that the lady that answered was not sure how to answer me. She wanted to give me a soft answer, but I point blank asked her or these two things OK to do. She kind of chuckled and said oh my gosh, thank you I didn't know how to tell you those things. The day finally arrived that we had to make the final decision to send Sammy to the next realm, Dr. Green was the one who was assigned to us. The day that Sammey left. She called to go over the procedures again with us when she arrived at our house. I asked her if she could, please do it outside under his favorite tree. She was more than happy to go out there with us. Sammy was already in a state of peace the whole process without going into detail was gentle and kind. She also gave us time as much as we needed at the end to say our goodbyes. She lovingly wrapped him up in a blanket and put him in a basket. She even gave us a poem about saying goodbye to your cat. My husband carried him out to her car. We were told it would take 3 to 5 days to get it back, but we actually got him back way sooner. I arrived at their location and they brought Sammy out in a beautiful box. If you have to go through this process Heart's Companion was great. We also opted to get his paw print done that takes about seven days or so to get back. It's a beautiful memorial for your pet as traumatic as this all can be. They made it as gentle and beautiful as possible.

Unfortunately I had nothing but issues with this company. We had to put our girl down just a few…read moredays before moving across the country, so we opted for shipping. The staff here had very poor communication and were not up front with me about the status of my dog. Got her name and the shipping address incorrect, resulting in the package being returned. It took over 5 weeks for us to get her back, which made the grieving process that much harder. They took no accountability, blamed our vet, and wouldn't even refund the full shipping cost of $50. I would NEVER trust them with another cremation.

Service was amazing & truly felt they understood. Being there I felt peace, love & knew our 12 year…read moreold pup Smokey would be well taken care of. It is worth the drive from Sacramento! Very affordable especially compared to other places I called. We took our time saying goodbye to him dropped him off Sunday morning he was ready Wednesday afternoon. They have a statue of St. Francis of Assisi out front brought me comfort being a person of faith. St. Francis of Assisi had a deep love for peace, nature & all animals believed all creation are brothers & sisters! That's what I felt there! Now this place has a special place in my family's heart. First time using them & will use them again when that time comes :( Thank you Bryan & the team for everything! -Eke family

It's hard to write about a place that has cremated your fur baby. However, this place made me feel…read morelike our little dog was in very good hands. They are attentive to my phone calls and were very empathetic.

I am truly beyond grateful for this business and the compassion they showed us during one of the…read moremost difficult times our family has ever experienced. Our dog, Lilo Neri, was not "just a dog." She was a part of our family, and when we lost her, I knew I couldn't simply say goodbye and leave her behind. I wanted to honor her and give her the respect she deserved after being such an important part of our lives. It's honestly one of the strangest and hardest feelings to bring your dog somewhere for cremation. When you come back to pick them up, a part of you almost feels like you're going to see them alive again. It's heartbreaking. But this business treated Lilo with dignity, care, and respect, and that meant more to us than I can put into words. Knowing she was handled with compassion gave our family some comfort during an incredibly painful time. Thank you for being there for us when we needed it most. You helped us bring Lilo a little closer to our hearts and gave us a special way to honor her memory. Forever grateful. Lilo will always be part of our family.

They were very nice and compassionate. I hate to review a place like this, but I did have a good…read moreexperience and they were very kind when I picked up my dog.

This dynamic duo are so compassionate and detail-oriented without overlooking the big picture of…read moretaking the best care of your fur-baby in their time of need. If you are unsure if you need their services yet, Craig will be more than happy to talk to you about your concerns. He supported us for quite some time before we actually needed their services for our "boy", in the comfort and privacy of our own home. So worth it - we highly recommend them.

Dr. Sara and Craig provide an invaluable service - more of a kindness than a service. They…read moreassisted our 11 1/2 year old lab, Willie, in becoming pain free in a gentle, caring manner - All the while showing us kindness and compassion

Dr. Stacy provided one of the most compassionate and peaceful experiences we could have hoped for…read moreduring such a difficult time. When it was time to say goodbye to our beloved elderly dog, Simon, she treated him with incredible kindness, dignity, and care. The entire process was calm and unhurried, allowing Simon to remain comfortable in his own home surrounded by the people who loved him most. Dr. Stacy explained everything clearly, answered our questions with patience, and made sure Simon felt no pain. He passed peacefully and gently, which was the greatest gift we could have asked for. Losing a pet is heartbreaking, but Dr. Stacy's compassion and professionalism brought us so much comfort. We will always be grateful for the care she provided to Simon and our family during his final moments. I highly recommend her services to anyone facing this difficult decision.

I just had to put my dear 14 year old cat Daisy down for several reasons. Dr. Stacy was the…read moreperfect person to facilitate my cats departure. She was on-time, gentle, kind, and compassionate to both Daisy and me. She is also quite professional and is well versed in her practice. Back office and prior communication was a perfect plus as well. If you are facing this incredibly difficult decision, I highly recommend Dr. Stacy. Besides all the above, you can offer your pet the love and dignity to leave this reality in peace at home.

I'm a stay at home dog mom but even we need breaks…read more A friend of mine told me about this place so I decided to give it a try. I filled out the form on line and submitted vaccine records. Within two days, I had dropped my boys off for their free intro play date. I could tell immediately when I picked them up, they were happy and had a great day! I was sold on this place after I saw how happy they were and I bought a play package. What's great about this place over others I've used over the years is you don't have to make an appointment for play dates!! So I can decide to drop off my boys any day at any time! I can wake up one day and decide-I feel lazy and want a quiet day and drop them off. I also like how it's curbside drop off and pick up. You park, call and someone come out to get my boys. So easy! I love not having to go inside. I also like how many employees they have staffed and how friendly everyone I've met has been.

Our two dogs were groomed for the third time at Animal Oasis. My daughter and I were pleased until…read morethis last visit with them. Our precious fourteen year old female was called beautiful and had pics taken of passerby's. When we picked her up after her being there for three hours or more ( every visit the same amount of time ) we just wanted to get them home. With her we noticed immediately her " beautiful fan tail " was no more. Her hind leg had been shaved to the bone. The shaver got away from one of their employees and that employee was not honest enough to report it. And if it was reported to his or her employer when we picked up our precious dog the incident was ignored and she was handed over to us like nothing ever happened. Now, a few months later she still has the large bald spot on the back of her hind leg where no hair has grown.. Her tail is completely butchered it hasn't grown out to its " beautiful fan wave" for a Collie after all this time. " I cant imagine what she was put through" being there! Our two year old male dog the most loving ever had his face completely missed his beard went over his lip. I trimmed it myself. I'm grateful our male dog hadn't gone through the trauma our precious female had gone through. I personally feel that someone there ( management) should be taking responsibility by checking while dogs are being groomed by ( newbies ) or any employee in any manner. I feel my female dog was left with a newbie and was not given the attention to this employee that he or she needed with managing. My daughter and I were under the impression that the woman that met us outside( same woman that groomed twice before ) asked how we'd like their grooming taken care of would be the one attending to both our dogs we trusted her grooming since she had done both our dogs twice before and we were happy with their outcome We had made recommendations to friends about Animal Oasis.We put our trust in the woman who greeted us who seemed interested in our concerns towards their grooming. This business failed my dogs and us. We should have looked at the grooming before paying the $100.00 per dog and not given the tips. I've never had to write up a complaint I waited hoping my female dog would grow her beautiful hair back to its original shape " Not" ! The Animal Oasis deserves this complaint. If you go to Animal Oasis after my complaint ask questions like who will be attending fully to my animal and look carefully after the work has been completed to your satisfaction before tipping. Get names, your dog is part of your loving family and should be treated like so.

I found Uncle Fredie's on yelp, we had a change of plans last min…read more They took us last min and were so friendly and understanding. They sent me a video of my dog, making sure we felt comfortable knowing he was ok. " that was so nice of them" I am definitely going to board my dog here every time I come back to Reno. Thank you Mr & Mrs. Piazza

Amazing doggie daycare. The staff and owner here are so sweet and they really take care of all the…read morepets as if they are their own. They go out of their way to customize care. I had to extend my hours and they were willing to accommodate my asks. When I had a puppy and really wanted to board them, Dhonna created a specialized care plan so my dog would be safe and separate from the other pets. Can't say enough about this place!!! They are awesome!!!