Trevor's Auto Body did an amazing job on the tailgate of my truck. I am a full time RV'er and was…read moreonly in the area for two weeks. Somehow they managed to fit me in, get a new tailgate ordered, and installed on my truck. I was able to keep my truck while they moved parts from the old tailgate to the new, preventing me from having to use a rental car. I was really impressed with their ability to work on my schedule and still do a fabulous job. Highly recommend!!

Trevor and his crew did an amazing job at repairing my BMW after I was rear ended pretty bad. I was…read moreworried it was going to be totaled, but Trevor saved me from having to buy a new car! I'm forever grateful! Thanks guys! A+++

They did a great Job on my BMW she looks better than when I brought her home from the dealer…read more Although I had insurance I could not believe how reasonable their rate.

First impression: Clean, organized, lots of community support. Courteous and honest…read more Lasting impression: Full service, dealt with insurance, rental car, made the whole process very easy. Amazing attention to detail. Meticulous. High quality repair, high quality customer service.

I don't often YELP but this shop deserves applause. Customer Service was excellent. Follow up was…read moreexcellent. Their work with the insurance companies was excellent. The quality of their body work was excellent. The employees were excellent. It was so good that my wife was almost glad I wrecked her new car. Thank you for saving our car and our marriage. And BTW, this place is my second favorite car joint of all time exceeded only by the chop shop where they tried to take John Wick's car.

Great shop and wonderful customer service! We were rear-ended while traveling and were directed to…read moreSuiter's by some local folks who trusted the shop. We were not disappointed! Denise runs an awesome business and knows her stuff. Matt dedicated an entire day (even skipping his lunch hour!) so we could get back on the road the next day. We provided them with a challenge because the tongue/hitch of our small travel trailer took most of the hit in the crash and was twisted and bent. We very much appreciate them fitting us in so we could get back on our way, and they were darn nice folks to boot! Thank you!

Not sure this place exists. I dialed the phone number to inquire about a service I needed. First…read moretime, I got a "disconnet" response. Thinking I had mis-dialed, I tried again. Second time I got a voice mail saying, "You have reached John and Sue" (names changed to protect privacy).

My truck's CV axles were about to explode as I was passing through Gold Beach on my way up to…read morePortland via the coast. I should have changed them out before my drive. Anyways, the local NAPA had a couple axles and I took them to John. He let me use a jack stand and fix my truck on the side of the road by his shop. He even came out a few times to stomp the brakes when I needed to torque the axle nut! A stand up guy that does quality body work, from what I saw. I definitely recommend Norris's Body Shop in Gold Beach OR!!!

My brother and I were traveling to Washington to attend my son's funeral. We broke down outside of…read moreGold Beach on a Sunday evening. With no options but to hitch hike, we called 911 to report that the vehicle was broke down on the side of the road. The 911 operator suggested we call Jerry from Norris Body Shop and gave us his number. Jerry responded as quickly as he could. While responding, he asked where we needed to be towed. We told him of our situation and that we needed to get to our destination as quickly as possible. He said he had a friend who owns a repair shop, Kerr's Truck & Auto, near where his body shop is and towed the vehicle there. He then took us to a local motel. The next morning, the repair shop called us and had the vehicle done by 10 am! Jerry picked us up and took us to our vehicle. His rate was more than reasonable and his human compassion in our situation was epic! Fred and Rick Hollis

I had a window on my VW smashed during an auto burglary attempt while hiking in the redwoods on…read morevacation. I was fearfull that I would have a difficult time getting it replaced. After calling around and finding out that the VW glass would be tough to find, I called California Auto Image. They gave me an estmated range over the phine and asked i bring it down for a firm quote. Not only was the quote less than expected but they were able to source the glass and have it with-in 2 days. 2 days later, I took the car back. 90 minutes later, job done, all broken glass gone and the car was back in good shape. The last time this happened it took 4 days to get the same glass when it happened to me in the central valley. Thank you to California Auto Image for fantastic care of me while i was over 400 miles from home and a long ways from a VW dealer....

Our RV broke down on a Friday afternoon in Orick. We called at least 15 different towing services,…read morewithin a 60 mile radius. Most sai they either didn't have the equipment or weren't interested in helping us until Monday. California Auto Image was brusque, to put it mildly. When we called on Friday, we were told to call back Saturday after 10 AM - Maybe they would help. We did call back. After realizing how limited our options were (I'm sure the shop knew this as well) we were told the fee would be $1600 to tow us 46 miles to Crescent City. I believe "extortion" is the appropriate term for this. The driver was very competent and nice enough, but the owner should be ashamed for taking advantage in this way.

Had to get my windshield repaired and the lady working the desk had a very nasty attitude and was…read moretalking to me like I was incompetent. Definitely will be going somewhere else and for cheaper!

INCREDIBLY INEPT!!! DO NOT GO HERE!…read more Dropped my truck off for a new windshield which was covered by insurance. I had also asked to have the rear window looked at since a previous replacement left a gap in the sealant which noise and air were coming in. I even suggested that I had a replacement window if they had to remove it and install a new one. I also said that I was willing to pay for the repairs if necessary. When I picked up my truck, the front desk said that the technician test drove the truck and said, "The noise is no more than road noise and is no big deal." I asked if the tech drove it with the windows down which is when a lot of air comes in from the rear window. He did not. Got in my truck, found tools left on the console. Brought them back in and drove off. There was a loud tapping noise on the roof and when I pulled over, there were several pieces of duct tape stuck to the roof. Nobody uses duct tape for windshield repairs and if they do, they should be fired. But wait...it gets worse! Got a call from the front desk the next day saying that the tech forgot to put my antenna back on. I was out of town so I had my wife go pick it up. When she arrived, the front desk said that the tech said the noise in my truck is from the headache rack. Which is it? Road noise or headache rack? How about the lack of sealant which is what I know to be the issue. Then, the front desk girl asked my wife if she wanted the antenna. What in the actual F ? Of course she wanted the antenna. That's why she went in! I then wrote a letter to the owner describing my experience and dissatisfaction. I got a voice mail back. I called a few days later since I was again out of town for work. Apparently, the owner is the technician whom did the work. His name is Brandon. He then proceeded to tell me that the noise is coming from the cab vents. So first it was road noise, then headache rack, then cab vents. Wow. Talk about making excuses for the inability do do a simple repair. When owner Brandon got on the phone with me, the first thing out of his mouth should have been, "Bring it down so we can look at it and make it right." Nowhere in our conversation did he offer to make it right. I gave him plenty of time to do so but all he did was make excuses for his lack of knowledge. I would surmise that his IQ is in the single digits. His only reply was, "We are doing the best we can." Well if that is your best, I'd hate to see your worst. This is by far one of the worst automotive shop experiences I've had in my 40 years of driving, dealing with dozens of service businesses, doing my own repairs, and owning several service businesses in a few states. If you are smart, stay away from this business.

Always friendly and helpful. I've been going to them for over ten years for brakes, alignment and…read moretires.

Hands down the best service in town--and maybe anywhere!…read more I've been taking my vehicles to the Les Schwab in Brookings, for as long as I can remember. This shop has always represented the best of a down-home, family-run business: honest, reliable, and truly committed to taking care of their customers. Most recently, I brought in my 10-year-old F250, which has been struggling a bit after I added a cab-over slide-in camper. I needed airbags installed, and from the moment I walked in, Cody went above and beyond to help me out. He had an appointment available for Friday, but when I told him I had to leave town, he made my truck a priority--even though he didn't have to. I dropped it off the night before, and Cody kept me updated every step of the way. He called to confirm when the parts arrived, updated me about a complication with my gooseneck hitch, and let me know that my rear shocks were completely blown. Even though this added a lot of extra work, the team still finished everything the same day so I could safely hit the road. A huge shoutout to Todd, who did the heavy lifting and worked so hard to make it happen. The whole crew was friendly, professional, and just plain kind. Cody's communication, friendliness, and dedication to real customer service is something you don't see every day--and it deserves to be recognized. This is an amazing team, and I'm so grateful for them!