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    West Chicago KinderCare

    2.7 (3 reviews)
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    Updated 2 months ago

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    3 years ago

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    KinderCare Customer Care

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    7 years ago

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    9 years ago

    They don't take good care of my children, and even my children are hurt, and they don't know when and how

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    Ask the Community - West Chicago KinderCare

    Cadence Academy Preschool

    Cadence Academy Preschool

    4.3
    (11 reviews)

    Manager don't know how to communicate always Fake commitments. I won't recommend this location…read morebecause of director/manager Reply to comment: Thanks for quick respond on yelp hope you have responded this quick when we called Cadence Academy@carol stream around 20+ times (always ignored us felt like discriminating), emailed on carolstream@cadence-academy.com (no respond) and visited 2 times personally.

    We absolutely love Cadence Academy! Our son started pre-school in winter 2020 and has loved every…read moreminute. The teachers and staff are extremely kind, welcoming and supportive. The Director along with the teachers, go above and beyond for all of the children. The love and dedication they demonstrate definitely does not go unnoticed. The design and structure of the space is filled with fun touches, from the little village in the hallway, to the movie theater and the adorable little kitchen area. Everything is always extremely clean and well managed. The Kidsreports app is very comforting. We receive daily updates which include photos, activities and a meal/snack log. This application also allows us to communicate with the teachers and director. Cadence Academy has not only provided a great space for my son to learn and develop new friendships, but has also become such an important addition to our family. We truly love all of the staff, but wanted to personally thank Ms. Jamie, Ms. Kristen, Ms Leonora and Ms. Julie for always taking such good care of our son...you guys hold such a special place in our hearts. I definitely recommend Cadence Academy for those with littles ones.

    Chesterbrook Academy Preschool

    Chesterbrook Academy Preschool

    4.5
    (8 reviews)

    My 3 year old son has been attending the preschool For just…read moreover 2 months. I absolutely love it. I love the individual attention given to my son. The teachers actually notice and care about him. He's also had the experience of attending the Bartlett park district pre school and there is no comparison. Obviously there is a huge difference in tuition. In this case you get what you pay for. It's organized, clean and well structured. My son has never had a problem being left there for the whole day. He attends 2 full days a week. In fact he's happy to go and is disappointed when it's not a school day. The Principal Karen has been great with us. She's been flexible, accommodating and really nice. I whole heartedly give this school a five star rating.

    I am so disappointed in what happened at this daycare. My daughter was here when she turned 2 and I…read moreloved the staff everyone was so understand and sweet and really listened to the parents. My daughter is now 6 and returned just for summer on certain days and I can't get over how much unpleasantness you feel just from walking in here. This morning I literally said good morning and have a wonderful day to whoever was at the front with curly hair and she didn't even make a sound. The teacher also seems to be extremely sarcastic about anything with these school age kids room. I'm honestly going to reach out to their corporate because they have just declined and this was a daycare I raved about for years and sent many families too. Such a shame since they are so more expensive than most in the area.

    Chesterbrook Academy Preschool

    Chesterbrook Academy Preschool

    3.2
    (19 reviews)

    Where does one begin a stupid online review when a teacher physically assaults your child? It's…read morehardly a means of retribution, but there are other avenues being pursued to that extent. I make this review more as a warning to the other parents who send their children to Chesterbrook. My wife and I had enough issues dealing with the "educators" at Chesterbrook when our child came home with a head injury or covered in human feces - but if you batter our child, you have started something you cannot stop. Perhaps other parents reading this will feel the same way. To be sure, we are in no way 'helicopter parents' and believe in discipline. But, there is, of course discipline and abuse, and this crossed the line. Our son became scared and hesitant to attend Chesterbrook, and would tell us approx. a week later about this incident. Upon hearing this, we met with the "principal" - who showed us the video of the "teacher" being physical with our child. Oddly enough, the principal agreed that the contact was inappropriate and that steps would be taken to remedy the situation. Upon picking up our child a mere three hours later, we were told that the principal had been fired. Following that, in an act of retaliation, we were told that our child was moved to a class of children two years younger than him. When we met with the district manager (or whatever she claimed to be), she not only admitted that she had never video and laughed in our face while we met with her. Completely unprofessional and indicative of somebody who cannot handle their job responsibilities, much less have some control over the well being of children. I could (and would like to) name the relevant individuals, but that will only serve to have this post removed. Nevertheless, those responsible will be held responsible in court. But, my advice - ask questions and get your child out of Chesterbrook asap.

    I have a 4 and 7 year old who have attended Chesterbrook for 1.5 years. My daughter is in PreK 2…read moreand my son attends the before and after school program. A few months ago, we were looking for a new place to send our children. I had really had it with all of the changes in staff and leadership at the school. I really loved the teachers when we first started but the atmosphere had changed and the teachers were very unhappy. I was beginning to see that it was hurting my children's experience at school. Right before we were leaving Chesterbrook, there was announcement that a new principal (Jen) would be transferring from the Plainfield Chesterbrook. I've never seen a school turn around so quickly (and I have worked in education for 15 years myself). I noticed an immediate change in teacher morale, cleanliness of the school and communication with parents. Because of the changes, we decided to stay. Jen sets high expectations for her teachers and is a great communicator. The teachers seem happy and the kids also seem much happier. Jen has also led new changes such as getting organic milk into the school, ordering new furniture and adding new learning materials. I hope the school continues to make these amazing improvements. As for the curriculum, my 4 year old just read her first book last night, teaches me words in Spanish, can add and subtract and talks about all of the "cool things Ms. Becca teaches her" at dinner each night. My kids are safe, appreciated and have a lot of fun at school. I'm not sure I can ask for much more!

    Next Generation Childcare

    Next Generation Childcare

    5.0
    (12 reviews)

    If I could give Diana more than five stars, I would…read more Diana has cared for my two sons (ages 2 and 4), and she has created such special memories with them that they still ask when they can go back to "Diana's house." Every time we drive by, they excitedly wave out the window and yell, "Hi, Diana!" That alone speaks volumes about the love and care they've received. From day one, Diana made me feel completely at ease. Before her, I had never sent my children outside our home for daycare, so this was a huge leap of faith for our family. After meeting her and seeing her interact with my boys during a trial playdate, I knew they were in wonderful hands. I have never once felt nervous leaving them with her. Diana goes above and beyond in every way. She is an excellent communicator, keeps a daily journal of the children's activities for parents to read, and regularly sends home printed photos that have become treasured keepsakes for our family. She is consistently upbeat, patient, and brings so much positivity into her home each day. What makes Diana truly exceptional is that she doesn't simply supervise children - she genuinely engages with them. She thoughtfully plans activities, encourages learning through play, and creates an environment where the children build meaningful friendships and a true sense of community. My boys absolutely flourished in her care. I also deeply appreciate how responsible and attentive she is. During bad weather or power outages, she always reached out to check in with parents and keep us informed about how the children were doing. That level of care and professionalism meant so much to us. Our family's needs have changed now that our boys are starting school, but choosing to leave Diana has been bittersweet. We are incredibly grateful for everything she has done for our family, and if we ever need childcare again, she will be the very first person we call. Thank you, Diana, for loving our boys so well. We couldn't have asked for a better daycare provider.

    We have worked with Diana for 4 years now but we are now ending our journey as our youngest now…read morestarts kindergarten. She has been very reliable, easy to work with and has always taken great care of our children. Finding a daycare isn't the easiest thing to do but we took comfort our kids were in good hands. Her prices were very reasonable and hours were on target for what we needed. I would recommend reaching out to Diana if your in need of daycare!

    West Chicago KinderCare - childcare - Updated August 2026

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