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Novato, CA

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West Cal Financial

5.0 (8 reviews)
Closed • 9:00 am - 9:00 pm

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Buyer's agent

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Honda Marin

Honda Marin

(666 reviews)

Under new ownership and I can't speak more highly of Dave Milcoff. He followed through on some…read moreempty promises made under the previous ownership, and made me feel heard and valued. Because of Dave I will absolutely be back and will be recommending this dealership. I bought a certified pre-owned Honda in February and was NOT informed about the presence of the SWAT system or associated cost ($1000 for 3 years). I happened to catch it on the papers while signing, and was not only caught off guard but questioned when I said I did not want it (I'm a student and was already pushing my limited budget, which I had already told them). I was exhausted from being there for several hours trying to navigate loan applications, hungry, caught off guard and didn't have the energy to fight for myself, so I sheepishly signed the papers and left. The next day, feeling taken advantage of, I contacted the team I worked with, and was told that I would received a check for $1,000 for the SWAT system I did not want. I continued to follow up, each time being told that, "the business office was still processing it." Finally, my point of contact stopped replying/answering. Since I don't live in the area, my mom followed up in person, nearly 2 months later. Dave met her, and informed her that the dealership is now under new ownership, and that the promise for a $1,000 refund was something the team could not possibly have done (it was an empty promise). Despite it being "impossible," and being unable to fulfill that promise, Dave did everything in his power to remedy the situation, eventually working something out with us that felt good. So, thank you Dave, for going above and beyond to try to remedy a problem that wasn't yours. Eternally grateful! Will definitely be back because of you.

Avoid Honda of Marin if you expect basic courtesy or staff who listen to paying customers…read more ​While paying for my service, I asked about an orange flag on my inspection report. The service associate mentioned it was likely just old hoses and nothing I should worry about right now. I had a follow-up question about whether he had ever heard of a scenario I had been experiencing lately. Before I could even complete the sentence, the associate shut me down, saying, "We're a Honda dealership and your car is a Hyundai, so we can't answer questions." ​It felt like an immediate brush-off. I tried to clarify that I was just asking if he had ever heard of the symptom I was trying to describe in ANY vehicle, not a brand-specific diagnosis. Instead of listening, he talked over me, repeating that they were a Honda dealership and couldn't possibly advise on anything to do with a Hyundai. I had to firmly hold my ground just to get through a sentence to repeat that I was simply asking if he'd heard of anything like it. He finally admitted that he had. ​When I pointed out how needlessly difficult he was making a simple customer question, he turned it around on me, put his hand up toward my face, and said he was "done." ​I'm not sure if this was some sort of bias against women or maybe he was having a bad day, but what I do know is that my money will go elsewhere. Honda brand and service centers won't see a dime from me or my family members again.

John T Griffin - Coldwell Banker Residential Brokerage - 11 Silverberry Ct Novato Pt Marin
       $1,795,000 5 bed 4.5 bth 4425 ft home 
    SOLD !

John T Griffin - Coldwell Banker Residential Brokerage

(4 reviews)

We met John when we contacted him regarding a piece of property that he was showing, which wasn't a…read moregreat fit for our family. John did a great job of asking us about what we were interested in, learning about our family, and trying to understand what would be a good fit for us. He showed us a few houses and we made an offer on one of the first few that we saw, but unfortunately, we were outbid and pretty bummed. John coached us through the process and helped us remain positive. He ended up finding an even better home for us, which turned out to be our dream home. John not only helped us land our dream home, but he also helped us sell the house that we were living in. John understood that we were pretty anxious about owning two homes with two mortgages, so he gave us some great advice to prepare the house to fetch top-dollar. We had a strong open house and received 5 offers all over asking the first weekend that we listed the house. John guided us through the offers and ultimately helped us choose which one made the most sense for us to move forward with. We had a wonderful experience working with John, he's a great communicator, a good person, and a very funny guy. He went above and beyond every step of the way, so we feel very fortunate to have met him, and look forward to working with him again one day!

I bought and sold 3 properties in Marin prior to being introduced by a close friend to John, so I…read morecan say with experience that John is SO much more than a typical realtor. John helped me sell my home following a divorce. He recommended the work that should be done, and what work would not add value. He had contacts for all the projects/inspections and helped stage the house so we were able to get the property on the market quickly and truly sell for top dollar. He then quickly pivoted and navigated a tricky purchase with a remote owner, tenants in the property, and a non-local realtor. He negotiated a fantastic price and connected me with the best mortgage partner!! Again he had all the people needed for the fixes before we moved in. John was so fantastic he just helped my ex buy his house!! John knows how important my kids are and was dedicated to getting them the best place to live while spending time with their dad! (John is fantastic with kids, they can be opinionated customers)!!! I highly recommend John to anyone looking to buy or sell their home in Marin!

John Clark - Luxe Places International Realty

John Clark - Luxe Places International Realty

(15 reviews)

I've been working with John for about 8 months now. We have written a few offers and have missed…read moreon them by inches. I feel like John has given us our best shot at getting a place even though our budget is on the low end for the bay area. He is pretty much the only thing making us competitive. Most other agents probably wouldn't give us the time of day, John has taken great care of us regardless of budget. There have been more than a few decisions along the way that required his expertise such as offer terms, if and when to make a phone call, timing, pricing, and what to say. So far everything he has done, and all advice given has been spot on in hindsight. Secondly, shopping for a house has been fun with John. My wife and I enjoy his company and doing walk throughs are always entertaining. I also find that he's punctual when returning phone calls and texts. I highly recommend him given what I've seen.

This was our first purchase, and we're glad we had John Clark guiding us through the process. From…read morethe very beginning, he was patient, approachable, and never pushy. He worked around our schedule, always making time for showings and questions, as we learned our way through the process. When we found the right house, he fought hard to negotiate a fair price and made sure we got a great deal. Behind the scenes, he stayed on top of every detail with the escrow company and the selling agent, which gave us confidence that nothing would slip through the cracks. Even after closing, John has continued to be a resource, connecting us with his extensive network of contractors and service providers. His professionalism, dedication, and genuine care made our first home-buying experience much smoother than we ever expected.

West Cal Financial - mortgagebrokers - Updated October 2026

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