Do yourself a favor and STAY AWAY ! They REPEATEDLY (!) have cancelled dental cleanings because…read morethey can't keep a Hygienist , meaning that you, as a patient can't get your teeth cleaned there ! Have gone through this scenario, not only this year (2025) but also last year 2024...yup, time to find a new dental office. This year, in May, after they cancelled my June cleaning appt, I was told that I would not be able to get another appt. until DECEMBER ! This although one of their own dentists, in April, had recommended that I should have additional cleanings done because of tartar buildup...a recommendation that I most certainly would like to follow, however apparently can't with THIS office, as they are not even able to perform the basic initial scheduled cleaning appointments.

Just care about the money. Poor service. Cancelled appointments. Overcharge after agreed price.read more

I have nothing but good things to say about Dr. Graff and his staff…read more My oldest daughter went through five years of braces and a number of complex procedures to correct orthodontic issues. Dr. Graff was very encouraging and appreciated the fact that my daughter followed instructions and did a great job maintaining her braces. I myself have been seeing Dr. Graff for a little over a year now and again have nothing but good things to say. Dr. Graff is an amazing orthodontist with a fantastic bedside manner; he fully understands that many of these children and young adults are going through a trying time while in braces, etc. and that oftentimes they need the encouragement of someone just reminding that they are "pretty" and that they are doing a great job and are being an excellent patient.

Price gauging post COVID: Avoid this orthodontist and poorly run front office! Quoted us $250 for…read morebraces removal and retainer came back today for appointment and demanded $500 payment for services. They were supposed to bill our insurance but the front desk said they cant bill our insurance because "we arent patients." I believe removing braces and creating a retainer constitutes a patient. Probably too lazy to bill insurance or even run card. Another orthodontist came out and asked my daughter if we had visited other orthodontist to see if we would leave or pay. Waste of 2 hours.

Had an awesome Invisalign experience here. Staff and the Docs are great. They really care about you…read moreand do what's best for their patients.

When we began the journey I would have highly recommended this office, as we end our journey I…read morewould caution you to do your research. When we signed on to this we were never provided a time expectation. However when I was a child in braces I was in my braces for 2 years and seen EVERY 4 weeks religiously by my orthodontist. How is my child going to complete her treatment plan in 2 years when they only schedule her every 8 weeks?!? That is if they have availability to see you that often. No we are being told her treatment plan was for 2 years but it's been four so they're pulling the plug. My child never sees the same doctor consistently. When I raised concerns her dentist had about her decalcification I was told by her original orthodontist "once we have her smile perfected the dentist can go in to fix any small cavities." It wasn't until she started seeing a second (and third) orthodontist through their office that and concerns were voiced. Now that we're ending our treatment plan I'm being told that the unlimited retainers that my payment plan was supposed to cover may not be that. When I mentioned ordering an extra set of retainers in case one was lost to avoid going with them. I was told I would need to pay for the second set. My advice. Make sure you're child is mature enough to take on this commitment. Make sure you know how long the treatment plan is for your child and what exactly it covers. Ask for a second opinion. I'm learning now that the treatment plan and time is not what others would have recommended. I know all businesses are meant to make a profit, but I feel I may have been talked into a orthodontic factory that didn't consider my child's best interest

My treatment with Albert Ortho was amazing! I originally priced around with several Orthodontist…read morepractices. I even had one Ortho tell me that I could not get my teeth to straighten correctly without surgery. Dr. Albert assured me that was not needed. His practice was a bit more expensive than some competitors but sometimes you get what you pay for. His staff and himself are extremely professional yet not stiff. They will make you smile and giving you opportunities to show off those new teeth of yours. The whole experience was great. They started me off with a Quad Helix which opened up the bite at the top of my mouth. After 5 months or so of that they started my Invisalign's and the rest is history. I attached my before and afters so everyone can see how great they did. Thanks Dr. Albert!

Since the day we had the braces put on 2 of our kids, we have had non stop problems between…read morebrackets popping off, wires popping out, etc. Often we are told that we aren't able to be seen until their next appt so that leaves several weeks of wasted treatment time. I've addressed that possibly the cement isn't adhering to my child's teeth and today - in front of an office full of patients - the dr scolded my son, called him irresponsible, said his broken brackets are 100% his fault due to eating things he shouldn't be eating, etc and advised me that I should make him pay the additional cost to replace the brackets... mind you, 4 brackets broke off during his cleaning yesterday and we arrived with a note from the dentist, one broke while he was sleeping, one came off right after we left the office when he yawned, and one the same night it was replaced when he brushed his teeth. I have suggested they're not using quality glue or applying the brackets while my son's teeth aren't fully dry... only trying to find a solution to what the issue is because it's not only a pain for his staff to replace, it's a pain to take my child out of school, or have him go several weeks without treatment because they claim to not be able to get him in. They've never been willing to accept any responsibility for any of the MULTIPLE issues we have had between both children: treatment and have continuously blamed us. Today I came in with a note from their dentist and did he even look at it? Nope. Just started shouting that my son is irresponsible and should be made to pay for any repairs and suggested removing them and suggested we not pay for him to have any further treatment until he is an adult and can pay for his own treatment since he is wasting his staff's time and his money. The way the doctor spoke to me and my son today was completely unprofessional!! He spoke over me, raised his voice, and immediately said he'd remove the braces and "prorate" (since he's been paid in full since we started). His proration was a complete and utter JOKE! My daughter has also had problems with wires breaking and brackets popping off and her Dentist showed us yesterday that she now has chipping on her front tooth - from it banging into the bottom bracket. The dentist sent him an email stating this needed to be fixed right away. His staff told me that they made sure Albert received this email... did he even address it until I brought it up? Nope. He didn't even know that she had already been seen by his assistant... so is he even checking the treatment and care these kids are receiving at their visits? Once I called her back again and he saw her chipped tooth his response was "meh, that's minor! I can shave that down if it really bothers you" UNREAL!! This "dr" couldn't be less caring and less professional if he wanted to be!

Incredible experience with Amy Anderson's office! She was so kind, helpful and informative and took…read moreample time to discuss my treatment with me. The office is clean and comfortable and the staff are incredibly helpful and get me in for an apportionment very quickly! Highly recommend!

I've had to have braces twice in my life. Once in middle school, then again a couple of years ago…read more The guy who did them in middle school was kind of an A-hole, and he lived next door to my grandparents! This guy was recommended to be by my general dentist, Dr. Thee. And I could not be happier. Even though I have a clicking jaw which she hasn't been able to fix... though it wasn't for a lack of trying on her part. The rest of the staff is very friendly as well. Dr. Anderson herself is very knowledgeable, and always takes the time to sit down and explain things to you. I couldn't possible give them a higher recommendation.

I was a transfer Invisalign case, and from the very beginning, Dr. John took the time to truly…read moreunderstand where things had gone off track and what I needed to feel confident in the process again. His attention to detail is exceptional. He is patient, thoughtful, and incredibly thorough. He didn't just "finish" my case; he put me back on track and ultimately delivered a result that is better than I ever imagined possible. If you're someone who is very detail-oriented, anxious about outcomes, or needs reassurance along the way, you are absolutely in the right hands here. Dr. John listens, explains, and genuinely cares about getting things right -- not just acceptable. I never felt rushed or dismissed, and that made all the difference for me.

My son has been going here since August. I chose do to closeness to his dentist office. Which…read moreworked out as they take wire off to clean teeth. I am glad, I chose this practice. Everyone in the office is really nice and very professional. My son got braces on the same day as initial consult. As there was discount offered if get service same day as well as discount if pay in full vice the course if treatment. So, I would recommend.

Dr. Metz and his staff were highly recommended by many parents and I can see why! My 9 year-old…read moregranddaughter started coming here for braces and I have to say that the staff were all so friendly, professional and patient. I was able to come back and stay with her while she was fitted for brackets. She was not an easy patient and they were so supportive and patient with her that our 20 minute visit ended up being 1 1/2 hours. Thank you!! They gave her so much encouragement and cheers I thought we were going to have a party. But seriously, Dr. Metz and his entire staff are more than 5 stars. I wish they were around when I got my braces 50 years ago!!

Great orthodontist. Friendly employees, go above and beyond to assist you. Highly recommend them.read more

Fantastic orthodontist. Everyone is so helpful and kind while giving you excellent orthodontic…read morecare. My wife, our oldest child, and myself have or are currently doing orthodontic work here and couldn't be more happy with the care we have received.

They were awesome and they answered everything I had questions for. Definitely want to use them for…read moremy future needs.