My husband had his yearly appointment recently at CHCS in Macon. When Laquita Holloway opened the…read moredoor to call him back his face lit up! Laquita always brightens his doctor visit with her kind and caring personality Dr. M Patel was great too. Thank you for giving my husband great care!

The star rating is primarily due to the front desk staff here. Denise is awesome... 15/10 stars…read more Love Ms. Deborah also. Now, when it comes to the medical staff, there is a lot to be desired. I will not go into details. However, I will say this. It does take a long time for them to contact you regarding labs. The medication lists are terrible. Even when you ask for it to be updated, it remains the same. It is a really great environment with really nice staff and so much potential. It just has room for much improvement in some areas.

New Patient Review, Part 2: Even when calling the number…read morefor this office, I was redirected to the main office (rolls eyes). So, I had to ask for the Milledgeville Office. While Online Registration is used, upon Check-in, there's still quite a bit of paperwork that has to be completed (rolls eyes). Despite CHCS being a large company (in GA, anyway), not only is this office off the beaten path (and close to our Regional Airport), they use a converted double wide mobile home for their facility. And, padded folding chairs (many without footpads, which has damaged the linoleum in places). Despite having an appt for 2:00, I wasn't called in, until well after 3. :-( Then, I was taken to one of the Exam Rooms. Thankfully, they had a regular padded chair. And, after having my vitals taken, the MA told me, "The doctor (Brigett Bailey, DO) is running about an hour behind schedule. Ugh! Be sure to have your device charged, as they don't have any magazines to read. To be honest, and despite the friendliness of the staff, at this point, I was planning on giving them a 2-3 Star rating. But, 4 things happened that made me give them 4 Stars (had it not been for the hour+ wait, it would be 5 Stars): 1. Something that has never happened to me, my mother, or my aunt occurred that really surprised me. The doctor stopped by and introduced herself. And, she apologized for the delay, with an, "I'll be with you soon." 2. When she finally got to me, she apologized again, and explained and despite being behind schedule, she told me that an unexpected procedure had to be performed. 3. Unlike many doctors nowadays, and despite her being behind schedule, she spent nearly half an hour with me. 4. Despite the Lab work being done 4:50, results were on My Patient Portal early this morning (before 09:00). Finally, as an FYI, unlike an MD, a DO treats the whole body, vs the symptom (s). So, I got a list of "Dos and Don'ts". Though, being Italian, and having to avoid Tomato Products, Fried and Spicy Foods, and alcohol is heartbreaking (crying). LoL Sadly, despite having a room set up for dental needs, this office currently doesn't have a dentist available. I have a follow up in late June. So, let's see how that goes. But, I do recommend them. And, it's made better, because my Insurance has a Zero Copay there. :-)

Very helpful good telling you how to manage diet and get the help you need for your treatment planread more

Quality of Services Top Notch! Staff greets children at the door with a smile very warm and…read morewelcoming atmosphere

This place has been a blessing to my family and I. We have a 5 year old autistic son and he looks…read moreforward to going to interacting with the staff everyday. The Snellville Hopebridge staff is warm, welcoming and informative to both the children and their parents. If you have a child with autism and live in the Snellville/Loganville/Grayson area, please look into the services of Hopebridge Autism Therapy Center.