I was having a few problems ordering on their website, so I gave them a call & ordered some "get well" flowers for a friend. It was just as quick & easy to order on the phone and the lady was so sweet & efficient. It was even on a Sunday and they were delivered only 2 hours after I called to order! They were beautiful & looked exactly as pictured. Amazing customer service! These are called the "Pink Dream" bouquet. read more

Wes' Flowers - Pink Dream Bouquet (small) $44.99 - Florists Near Me - Temecula, California

Shop small, they say. Shop local, they say. It's what we strive to do. We don't like to order with the "1-800" floral companies because you never know how it will turn out. We went to Wes' flowers to order flowers for one of the most important days, our father's funeral. Admittedly it was a bit last minute but we were assured that wasn't a problem. We came into the shop and spent time looking through their book of arrangements (pictures below). The kind lady who helped us, Celina, was wonderful. She sat down with us, assured us that what we ordered was in stock (minus a piece of fern) and that it would all be done no problem and on time. We left feeling good about our order, despite the enormous price tag of over $350 because as I said, it was for a very important day. The most important day. The next day we arrived to pick up our arrangements and it was a very different experience. We were in a hurry to pick up the flowers on the way to get the food and make it to the church. No time to inspect everything but it definitely didn't seem right. The woman behind the counter brought out the "standing spray" laying flat and shoved it in my fiancé's hands, without warning. We honestly thought we would have been given help out to the car with something that large. It immediately started to pour (yes, pour) water down his pant suit leg and she scolded him to "hold it flat". When he asked her if it needed that much water in it she again scolded him with a "yes". This woman was not the kind Celina we had encountered the day before. She then brought out the vase. I immediately noticed that it didn't look like what we ordered. I asked her if this was the level of what we ordered since it does come in three different price points. Once again she snapped back with "of course it is, it's because of the roses". Running out of time and not understanding what she could have meant we signed the receipt she insisted we sign and we left for the church. Once we arrived at the church we were able to really look at what we got versus what we ordered. Fortunately for us we took pictures of the catalog to show family members when we placed the order. We were disappointed and embarrassed, not only for what we had on display but for what we were sending our father off with. How can a company feel good about this? A family comes to you, grieving, gives you their business (and a lot of money) and you feel good about this? This is how you represent your company? Wes' flowers, you should be ashamed of yourselves. Not just for the abomination of floral displays that you sent us off with but for the "customer service" we received when we picked them up. Maybe shopping small and shopping local isn't so great after all. read more

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All I can say is WOW! I stopped at Wes' to get some flowers for my wife. She got a new office, and I thought it would be a nice surprise to congratulate her. I don't know anything about flowers, so I just requested that they do something nice. I also said I didn't want to spend more than 80$. My wife thought I spent around 200$! She was over the moon happy! Thanks Wes'! You have a life long customer! read more

Wes' Flowers - Red roses - Florists Near Me - Temecula, California

Received flowers from here a couple of times. Wes flowers never disappoints! So beautiful! read more

Wes' Flowers - Florists Near Me - Temecula, California

My husband was super excited to surprise me with flowers delivered to our door on our 10 year anniversary. I was super excited when I received them but when my husband saw them he was really upset. He said they looked nothing like what he was expecting. The pictures speak for themselves. They put so much extra greenery to make it seem like a huge arrangement and what's worse is some of the flowers already arrived shriveled up. read more

Wes' Flowers - What my husband was expecting - Florists Near Me - Temecula, California

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5 days later and the long stem roses that I bought for our anniversary look as good as they did on day one! Excellent customer service, great flowers, reasonable prices. No wonder I do business with Wes's year after year. read more

This is by far the best florist in town. I send flowers regularly and they never disappoint. Their delivery speed is quick, prices are great but more importantly than that the quality of flowers used is excellent. Don't bother using another florist. You won't be disappointed. read more

In and out super fast, guy helping me was really nice, knowledgeable, very helpful. Prices were pretty decent, maybe a little on the high side, but they make some great stuff so I was ok with it. read more

Wes' Flowers - Florists Near Me - Temecula, California

My wonderful sister had these gorgeous flowers delivered to me SIX WEEKS AGO tomorrow and they are just now ready for the compost! They still could go a bit longer even, but I like them to go out on a good note:) All I have done to care for them is remove the dead flowers and change the water a few times, and trim the ends once. How amazing is that?! read more

Wes' Flowers - Florists Near Me - Temecula, California

Wow......what a shock!!! A very regular customer for many years and called today to order flowers to be delivered. Once again had to deal with the rude woman answering the phone and was told they do not deliver to Perris. Very odd since they delivered there just weeks earlier for me. Well, a very regular longtime customer has ordered elsewhere and will now cease doing business with Wes'. Hope it was worth it and you might want to hire someone a bit more pleasant to answer the phone. Fairly sure I am not the first customer lost because of her rudeness. Cheers!!! read more

I'm so pleased with the willingness and professionalism of this company. They accommodated me at the last minute, on the weekend, in the midst of an Easter rush and a high demand for delivery with the stay at home orders in effect. They combined compassion with quality and promptness. The flowers were for my mother who lives in the vicinity but in a rather inconvenient location. She is the primary caretaker for her husband with marked dimentia. Wes' flowers delivered our Love when we were unable to do it ourselves. She was absolutely overjoyed! Thank you so much! read more

Wes' Flowers - Florists Near Me - Temecula, California

I got a beautiful arrangement for my spouses birthday. It was full of fresh beautiful roses. The bouquet was bountiful and well worth the money. The delivery was on time as requested. I have no complaints and I would purchase from them again. read more

Wes' Flowers - Bouquet - Florists Near Me - Temecula, California

Disappointed! Ordered for my daughter's 18th birthday and they definitely don't look like a $70.00 arrangement. :( the first pic are the actual flowers received, 2nd pic is what was shown on line. read more

Wes' Flowers - Flowers are not what is shown on line. - Florists Near Me - Temecula, California

I ordered these through teleflora and upgraded to the premium bouquet which has 24 roses. When my friend sent me a picture to say thank you I was embarrassed to see this wimpy arrangement of 12 roses not 24. When I called Wes's flowers to get this resolved Brenda first told me that they don't usually take orders from teleflora because they "lowball" their prices so they filled my order by the dollar amount instead of rejecting the order . She accepted that this was their mistake but the only way to fix it was to Exchange the flowers. So they were going to call the recipient ( who lost her husband ) ask her to put the other flowers on her front porch so they could give her the new ones. I asked why she needed to be bothered with that since it was their mistake and Brenda said she wasn't going to go in the hole for another bouquet so I asked if she was planning on reusing the flowers and she said possibly. I was so horrified of the thought of such an unprofessional person speaking to my friend that I just said nevermind . Very disappointed. read more

Wes' Flowers - What I ordered - Florists Near Me - Temecula, California

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Won't be ordering from here again. Bought a boutonniere for my daughters prom date, ordering was awkward to say the least not really friendly at all. I asked about options like ribbon or baby's breath and they said they didn't do that. The pictures of the options showed a good sized semi open single rose head, what I got was a small bruised and completely closed bud full of aphids for $20. I said something to the women at the counter and they said to "blow on it to open it up" I said that it's still a very small rose, I was told "well it's either to big for some or too small for others." They were obviously very unwilling to accommodate me in anyway. So I left and decided to look up other shops to see if I could get anything last minute. I found another shop, they asked what I wanted, custom made it right in front of me, it's gorgeous and it was only $10!! I'll be using them from now on! Work on your customer service Wes's. read more

We've been using them for years! The staff is friendly and professional and deliver on time.

Poor design and poor Covid services practices on delivery. They were great a couple years ago, but this time the design was just poor. I asked for vibrant Birthday colors like orange purple and red/fuchsia etc. I selected a style from the FTD options and said mimic it with brighter colors. What was delivered looked more like Valentine's Day for a 30th birthday - and nothing like the design selected. Local delivery places are calling recipients to ask about delivery windows. Wes's said they could not. They said if they drop off and they notice someone doesn't come out they call and tell them it was dropped off... and that's it. So flowers might sit outside a door all day - as my order did. Also... the girl who took the order got my name number and cc info wrong at least three times each and even had to call back again to say it didn't go through because she made a mistake. For an $80 bouquet and about $100 with deliver I guess I expected something more curated for a special occasion as many high end florists are capable of. read more

Called for delivery of an all White flower arrangement Formosa of a loved one. They called saying one type of flower not available. I said that's fine. Arrangement was delivered with SO many colors like a celebratory birthday type arrangement. Texted them asking why. No response. read more

Ordered standing spray flowers last minute for my uncles memorial service the next day and Wes' flowers made it happen! Especially during valentines day weekend when they are super busy. Thank you! read more

I had a great experience over the phone with Morgan. She was polite and very helpful. I called from Orange County and ordered the FTD Sense of Wonder bouquet and had it delivered for my aunt's birthday. The total came out around $55 including delivery fee of $12.50 (no negotiation on this regardless of how close it is). I requested more purple and less green as my aunt's favorite color is purple. Morgan was very understanding and put a perfect note for the florist. It was delivered on time (in the range of 3 hours as promised) and looks beautiful. Thank you for a beautiful job! Would recommend this shop to anyone in Temecula. read more

Wes' Flowers - Picture on the website - Florists Near Me - Temecula, California

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I've been coming here for awhile now. The service is great and the prices are on par for the quality of product they have. The flowers always look fresh and are arranged professionally. If you are a boyfriend/husband/partner this place will set you up with a nice bouquet for any occasion. $40+ will get you lots of points. Don't skimp. read more

I like this place. They actually care. Reception for me was really warm. From everyone here. The staff here is really cool and personable. Choices in flowers is pretty wide, there's a wide variety. Prices are up there, but it's worth it considering the care and quality you're getting. They even have a walk in refrigeration display (don't know the actual name). You're choosing what you're getting. You know what you're getting. Also to the lovely lady with the Halloween themed nails. Thank you and the lady you're training (who was already doing well and better than the last place I was at) for putting the flowers that I picked, together. It was for a friend of mine. I really liked it but I was pet sitting and time was getting close to her feeding. I know I didn't really express how happy I was with the arrangement. read more

I was in a predicament when a different florist completely botched my order, and I needed flowers now! I called Wes Flowers and they came to the rescue immediately! They put together my order and got them there on the same day, even with my late request! Thank you so much Wes Flowers!!! I highly recommend!!! read more

My husband who is stationed in Japan ordered flowers for Valentine's and yes is probably one of the busiest days but really! 730pm delivery of a bunch of half dead and broken flowers for $50 dollars! Would not reccomend at all! Hope they honor their guarentee! read more

Wes' Flowers - This is what was ordered. Not even close to what I got. - Florists Near Me - Temecula, California

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I recently got some flowers for the wife for our anniversary and she was very very pleased with the brightness and the fresh scents . The flowers remained fresh at least 10 good days . Will definitely bring them more business read more

This place was great. I called and gave her a budget. They made a beautiful Bouquet and delivered the same day. I wish all businesses operating as great as this one. read more

Another excellent experience with Wes' flowers. We were in a hurry and had to pick up some flowers quick on Saturday. Went in and Morgan provided excellent customer service and we found some great flowers. Definitely recommend Wes' and be sure to ask for Morgan for great service! read more

Not satisfied with standing spray delivery yesterday at mortuary. Totally deceiving from picture. when I walked in for viewing it was the first standing spray you see with very limited flowers . As it is they are expensive and to have seen it the way I saw it very disapointed. read more

I ordered my mother some flowers for Mother's Day. Since I won't be able to spend time with her on Mother's Day due to quarantine, I decided to take it up a notch and splurge on the "best" bouquet I could find. All was fine and dandy until the flowers came and she sent me a picture. It was not at all was I was expecting and I felt, it was not at all what I paid for. This is now the 3rd time that I've had problems with Wes' and I've had to call and arrange for a replacement. For example, the bouquet that I purchased had 10 roses. The arrangement my mother received only had 7. When I called in and spoke with Ashley, she was less than empathetic and just plain rude. This will be the last time I do business with Wes'. Update- I really feel the rating deserves 1 star but since they re-delivered a bouquet, I gave them 2. The 2nd bouquet they delivered is still extremely small and not as full as the picture shows. read more

Ordered a birthday bouquet and received a beautiful arrangement! It was delivered shortly after it was ordered which was much appreciated. They are so wonderful and kind!! Highly recommend to everyone. read more

not happy with the results ! I order online from Puerto Rico! and the flowers did not look like the picture and was less flowers

LOTS OF UNHAPPY CUSTOMERS... I suggest going to a florist that cares about professionalism, good customer service and delivering what you paid for. Some employees were nice but there are problems with this business relating to customers not getting the product they ordered and with the business leadership's lack of good customer service and professionalism. See other customer reviews on Yelp which reflect this. For starters, I had to wait two hours for a call back just to find out if I would be accepted as a customer using a prepaid gift card (even though I am a repeat customer and paid the same way before). I ended up dealing directly with Brenda (the bookkeeper) for both orders and she was unprofessional and rude both times (and Wes, the owner, wasn't much help either). The flowers that were delivered for my last purchase looked NOTHING like what was ordered for $77 (similar to what other customer's have experienced). See my Yelp profile photos of the bouquet with lilies that was ordered compared to what was delivered. Wes and Brenda sounded unapologetic and unconcerned about this and at one point Brenda hung up on me. They would not issue any kind of credit or adjustment (not even to a future order) and only offered to send a corrected bouquet 'same week only'. Additionally, Wes discredited the customer comments on Yelp (and insinuated the customers were the problem) and he seemed to minimize Brenda's poor behavior stating they have worked together for years as if that was some sort of justification... but it's not. Although I did appreciate that Wes made some effort to rectify the situation with a second bouquet, it still did not look like the bouquet that was advertised and paid for. I spent a lot of my time placing the original order and then trying to get their error corrected and had to deal with bad attitudes and poor customer service in the process. Overall, it was an unpleasant and draining experience working with this business and I cannot recommend them. If you have had a similar experience with this business you can contact the Better Business Bureau, FTD Corporate Office, RipOffReport.com or similar site to report any false advertising and/or customer mistreatment. read more

The photo on the website of what I ordered and what was delivered are completely different. The yellow flowers from the original photo are missing and instead a white flower was used and an addition of small round green flowers and much more green foliage than originally pictured. These were for Mother's Day and I wish that they had arrived as pictured. I would not have ordered this arrangement if what was delivered had been what was depicted on the website. I feel bad that my flowers to my mom weren't what I was expecting and are not what I wanted for her. Two stars for delivering on time. read more

Wes' Flowers - The photo on the website of what I ordered on the left and the photo of what was delivered is on the right. - Florists Near Me - Temecula, California

I ordered some flowers for Mother's Day and they arrived early!! So happy that my mom was able to enjoy her day!! They also deliver same day (certain areas) if you order by 2 PM the people there are really great to work with if you have any questions. Good quality flowers, prices and awesome service! Thank you for making Mother's Day a special one to remember read more

Great price and on time delivery of a beautiful vase of flowers for my wife's birthday, all done over the phone in less than 3 minutes. Can't get any better than that. read more

Great customer services! I had a funeral and when I called you ask if they had sympathy flowers they had a couple options and fees they gave over the phone. They also offered to make an arrangement if I didn't like the options and it would be 10 min wait. Once I got there I picked my beautiful arrangement which was hard. They have such a beautiful collection of flowers and arrangements. I would definitely recommend this place and will be going here for my floral needs. read more

Wes' Flowers - Florists Near Me - Temecula, California

Yesterday was the first time I have ordered from Wes' Flowers. I have seen their delivery trucks around town and decided to give them a try. Although I don't know what the actual delivered product looked like, I am hoping it was like the photo on the website. The entire process was so simple, viewing phots of arrangements online, ordering, including the card message and not wondering when or if your order was delivered as I received a delivery confirmation email. Thank you Wes' flowers - you are now my go to florist! read more

Wes' Flowers - Photo from website - Florists Near Me - Temecula, California

Absolutely wonderful customer service and beautiful arrangements! I can't thank you enough Nancy and those that helped bring a last minute smile to a sweet girl. I recommend this business 100%. read more

I came into town to visit my grandma on Valentines Day. I missed her birthday that was just a couple days earlier so I decided to go buy her some flowers and surprise her. I yelped for flower shops around the Temecula area and came across Wes's Flowers. It's super cute on the outside, all nice and painted with big colorful flowers. I walked in and the store was so nice and clean inside. They even had a really nice display for all the flowers. In no time I found the perfect little flower arrangement for my grandma. She loved them. The flowers were fresh and the arrangement was absolutely beautiful. I was very happy with my purchase and the customer service was also very good. read more

Wes' Flowers - Beautiful - Florists Near Me - Temecula, California

They did a beautiful arrangement, tropical and very original. Competitive price and delivered on time!