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    Werstein Bookkeeping

    1.0 (1 review)

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    5 years ago

    Rude staff, taxes were incorrect. They are happy to take your money but act as if you are bothering them if you have any questions.

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    Charter Communications

    Charter Communications

    (15 reviews)

    If I could give a 0 I would. I have had intermittent internet issues for a month which the internet…read morecompletely drops signal every 1-3 minutes, they have sent out 4 technicians in the past month with no resolution. They state the problem is at the pole. There seems to be 0 communication within the company between techs and maintenance, customer service just wants me to reset my modem 700 times. Gross negligence and incompetence, if there wasn't a monopoly in my area for internet service providers I would have switched long ago. I work from home twice a week and this has been directly impacting my job performance. Spectrum does not cover lost wages instead offer an extremely generous $25 off my monthly bill. I don't want your charity, just the service I pay for. If you have an option I'd recommend staying away from charter (spectrum) whatever they are calling themselves these days.

    I never really leave reviews on anything but this was just so upsetting that I had to let someone…read moreknow. Spectrum is one of the worst company to ever get service from. This is not new obviously. While their internet speeds might be great, their customer service is ridiculous. I was charged for internet service I didn't use because they failed to inform me, when I was canceling my service, that I would still be paying for 2 WEEKS I wasn't using. That's because their billing starts on the 24th and I cancelled on the 31st, retuned their equipment 2 days later when their store opened. Yet NO ONE told me when I was cancelling that I would pay service because of how their cycles are scheduled. I would have kept my equipment and made use of those two weeks I still had. Even worse..I called to let them know and ask why I was being charged (which is when I was informed of the way their cycles work and what not) and the guy basically said there isn't anything he can do. Not even credit me for those weeks I wasn't using INTERNET. Such a rip-off. I hope I never have to live in a location where I have to use their service again.

    Werstein Bookkeeping - bookkeepers - Updated October 2026

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