Without question the most responsive, the most caring the most kind and the most understanding…read moreinsurance and tax professionals. The owner is an exceptional individual. The insurance and tax professionals on staff will take care of you like you're family. There are very few businesses left that operate like GN does. Thank you for always taking great care of me even in times of great stress when I wasn't at my best.

i called several CPA offices, and Neville from Great Northern Tax was the first one to respond back…read moreimmediately. He was very knowledgeable and helpful in helping us find a better solution to our unique situation. We will be recommending him to our family and friends for any tax needs. Thank you Neville.

Arrived at Block Advisors for a scheduled appointment, which was scheduled on the phone with our…read morepreparation professional. Had received a reminder text and arrived to... nothing. No one in office, no one picked up the phone, doors locked, no one in the parking lot. To top it off, last year I submitted information and they filed it 5 months late. I am absolutely flabbergasted they are still in business. Called corporate and was informed this location is not open on the day we were scheduled, despite the sign saying it was open but by appointment only. This is the worst customer service I have ever received. Please save yourself the time and flush your money down the toilet instead.

Whew, next year I'll be doing my taxes on my own. H&R Block…read morecharged me some very high fees, which I didn't know about until the return was almost done. If you have anything other than a W2, beware! I had a temporary job last year that didn't withhold taxes and I was charged about $100 extra for them to fill out that form... on the computer... which took about 5 minutes. I also didn't get the greatest feeling about the expertise of the folks there-- they didn't know how to account for some credits for which I was eligible. It took about an hour and a half for them to enter a bunch of data with not much expertise to back it up.

I have used the firm for decades, beginning when I was in Ann Arbor on the faculty at the…read moreUniversity of Michigan, then when I lived in Boston, and then when I moved to Washington, D.C. I first worked with the original Mr. Raham, then with his son, Mike, and now with Paul Roush. All have been terrific in giving me timely and high quality service, even as I have moved several times. They have always earned rave reviews from me. HTE

I went to Milt Weidmayer to do our income taxes for a couple years. One time he was late in…read moregetting them done. He also showed his anger several times for something that was beyond my control. Another time he sent me a bill 1 year late, and should not have charged me for the portion of the meeting where I showed him something on my return that needed to be done over as it was incorrect (and which he didn't correct). I told someone about all this and said Milt should have retired some time ago.

Ann Arbor Tax Service did an excellent job completing a complicated set of trust tax returns after…read moremy dad's passing. It was a difficult time and I had a lot of concerns but during our first meeting Fred alleviated my worries with his professionalism and calm demeanor. Fred and his team prepared all the returns quickly and precisely with prompt, courteous communication throughout. I highly recommend Ann Arbor Tax Service!

These guys are great! I was unsuccessfully trying to handle the payroll at my growing business. I…read morecalled Fred on the recommendation of another business owner, whom i have a great deal of trust in. When I went to Ann Arbor Tax Service I had just received a letter from the IRS, because (surprise, surprise) I was not filling my paperwork out properly. in one meeting he was able to completely calm any anxieties and fears I had surrounding my future interactions with the IRS. Fred is great at explaining things so that I understand them while not talking down to me. He took the time to meet with me to help me sort out and clean up my quickbooks.My only regret is not working with him sooner, it would have saved me (and him) a lot of headaches .

They did a great job talking with me on the phone about a relatively simple matter, but it took 20…read moreminutes out of their day and they did not charge anything for their time and expertise. Next time. I need a tax service definitely will be using these guys for their expertise and thoughtfulness.

To preface this review: Wolverine Tax did a great job of organizing our tax returns and handling…read morethe complications of a multi-state and newly married household. Our phone call to finalize the return was friendly, efficient, and professional. My issue with Wolverine Tax is their misleading price structure. My wife and I were told that our $650 deposit would cover 2 hours of consultation and we would only pay more if our return took more time. Before putting down the money, we told them our tax situation and were assured that our return ("like most") would stay within the 2 hour time. We sent in the requested forms and scheduled a call to go over our returns. Wolverine didn't properly enter the first call, but after scheduling a second call they were ready. The call was around 20 minutes, and the total time of consultation wasn't mentioned at all. We ended the call happy with our completed return and expected that our $650 was well spent. This was in late March. In early June, we receive an invoice for $893.75. We had received no information about how this time was spent, or a notice when we had exceeded our deposit. When we contacted them to dispute the charge, they were slow to respond. When we got a hold of them over the phone, they said 'You must have gone 4-5 hours over the time.' Eventually, they dropped the outstanding balance to $250 and we paid it to end the situation. If you are willing to pay $1500 for your tax return, I can absolutely recommend Wolverine Tax. They did quality work, but do not expect to pay $650 even if they assure you of that price from the start.