I bought $20k of appliances from this branch. Their install team visited my house three times to…read moretry to correctly install them, but they didn't send the correct team and they did extensive damage to my house. They are refusing to accept responsibility, stating that they did not install the appliances at all, despite visiting my house three times. It's an absurd and disappointing scenario. Run, don't walk, from this place.

Poor customer service experienced with dishwasher. Wide installation window had me waiting all…read moremorning on a weekend and then unit arrived damaged. Customer service was indifferent and begrudgingly replied to my time requests to reschedule. Follow up contacts with customer service were also met with indifference. The sales person ghosted me after the issue was raised. Unit was eventually installed without issues but the customer service leaves much to be desired.

We have visited these stores for years. Our go to outlet was in Succasunna. But when the Whippany…read morestore opened, I tried I ... it's closer. Well, the store is fantastic. Yes, it's brand new so there is a chance it won't be run well... no chance of that! The manager. ( I spoke to her) has it all together. The staff is retained. They are customer focused (one young man stopped what he was doing and helped me find a couple of items ... he did it with a smile too). Their prices are excellent. We buy for a charity through my church. Bottled water, granola bars, cold cereal... their prices beat even Walmart. Spotlessly clean too. Plus, the check out registers are staffed! Not always true at the one in Succasunna. Love shopping here. You will too m ,

Don't give them Credit Card information. When you cancel your membership they keep charging your…read morecard.

Clearly this place needs better management. You get bothered by people trying to sell home…read morerepairs and cell phones while shopping for groceries, which always start with a hello, how are you, and goes on from there, and they keep it up when you say you are not interested. The deli is a disaster as well. it took nearly 1/2 hour to get two cold cuts as there was a person in front of me and the two workers were arguing amongst themselves about breaks and seemed like they were having a who can go slower contest. To top it off, went for gas and rather then working the pumps, one of the attendants was rudely directing traffic instead. When he did finally get to pump the gas, he was so angry he was slammed the fuel door on the car in front of me. It seems like this is his thing. takes his anger out on the customers. I will not be back and will cancel my membership.

I live in Rockaway, but decided to try BJ's in Whippany because the Costco in Wharton is such a…read morenightmare due to traffic and a terrible parking lot. The Whippany BJ's was such a breath of fresh air. A huge parking lot, a super clean store, and the prices seem slightly cheaper than Costco. Another plus is the deli, where I did not even have to wait to get my custom order sliced. Finally, there was no wait at the gas pumps, and they appear to be matching prices with Costco for gas. One added note, if you sign up for the free BJ's credit card they will give you 15 cents per gallon off their already low posted price. I would recommend this store in a heartbeat over the Wharton Costco.

Same good experience as last year. Has a starbucks inside though with good merchandise.....read more

It's a pretty normal target as far as most of the other department stores go. If you're going into…read moreone of them, most of them look the same. Everyone is pretty friendly, but I did order something ahead of time online and I went to pick it up to purchase I they didn't have it. They told me I needed to go shop for it myself. I did apologize, but it was just a little bit annoying besides that I will definitely return if I need anything.

Great selection and great value . Many items on display to provide a sense of quality of various…read morebrands & products

2026 has been loaded with a lot of "only me" moments, and my recent trip to this Best Buy was no…read moreexception. I had the misfortune of my car's screen conking out on me, so I decided to try to have Geek Squad do an installation. I booked an appointment online and it's like pulling teeth trying to figure out exactly which parts to buy since you need to go to your appointment with everything ready. There are many components needed if you want a new screen that will work with your backup cam and/or steering wheel controls. Prior to the appointment, I went with my fiancé to inquire about which screens would be the best option for me. We went to the Geek Squad desk, and I explained to an employee that I had an upcoming appointment. I said I wanted to get input from GS in advance on which radios I should browse at the store. The employee walked away and came back a few minutes later to tell me, "The auto technician isn't in right now, but he'll be here tomorrow. So, we can make suggestions today, but they might not be the best suggestions." This was one of the most ridiculous interactions I've ever had at a store, I couldn't believe the absurdity of it. So I wasted my time going there, now I should waste even more time by going again in hopes of speaking to someone for a pretty simple question? After this absolute joke, I cancelled my appointment and ended up going to a specialty shop that knew what they were doing.

Bought a brand new AV receiver 18 months ago for$600+. Powered it up today and it's a brick. All…read moreit says is starting up. Call support they told me that it has to be sent back. I can't find my receipt so they won't take it back for warranty repair. There wasn't even an attempt to help. They basically said good luck. I will never buy another Denon on product.

Years ago as a young man my first audio equipment was Denon. Recently I found reviews for their,…read moreHome" series of wireless Hi-Fi speakers. After much research and comparing them to other brands, i.e. SONOS I attempted to reach Denon to ask ONE simple question without success. As they claim a 60-day trial period I attempted to make a purchase online....without success! Stay tuned here for my review of the SONOS speakers I intend to purchase! B