This may come off as an unpopular opinion, Wendy's is very much (How do I say it politely) overrated. Their food is ok at best, but not all that great, truth be told, I only go there during the month of December and whenever I have coupons to spend, the inside in most of modern Wendy's is very dull and lifeless as a little color could have helped this restaurant chain shine, but the pictures weren't that bad as they show where Wendy's started in. The service is also fine, but there are times where they would mess up my order whenever I try to order two baconators with my coupon for them such as putting cheese, mayo and ketchup when I've asked them only bacon, onion and lettuce, luckily they managed to fix it. Their burgers are fine, but the patties were kinda bland and felt like they could have used salt and pepper on them, fries weren't that bad, however their breakfast is much better than their burgers as they have a special item called the Maple Bacon Chicken Croissant, and it's really good, my favorite part of it was the maple spread as it was my favorite part of having breakfast there instead of lunch and dinner there, I can tell that there was plenty of sweetness on that sandwich and that overshined their burgers and fries. I've gave Wendy's 4 out of 5 if they would stop messing up my order for my burger, but other than that, there's no reason to give it a 1 star for. read more

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10/18/25 7:30 P.M. Horrible customer service from both employee and manager. Ordered three burgers and received only two. Called when I arrived home and their only solution was for me to come back and fix it for them. Finally got the manager to agree that she would add me to "the list" and I could pick up next time I came by. Don't know how big the list is but it sounds pretty long! read more

They close at midnight but cant take orders past 11:20? Poor customer service. Cant expect much from fast food workers nowadays but this is insane. read more

Why is it that the food at Wendy's after dark is so horrible!! These fries are dry, taste like they been sitting in the warmer for hours and the nuggets too just sad read more

Wendy's - Wendy's Fries that taste like they're from 10 hours ago - Fast Food Near Me - Wichita, Kansas

First time coming here. Wanted to grab something to eat since I was in the area. The place is open for dine in which is great. The manager here greeted me and took my order. Everything is fairly priced, service is average. They did screw up my order after repeating myself twice. Thankfully they fixed it. read more

KEN DAWG IS A TRUE HUSTLA. (Deserves a raise tbh) Good food and GREAT staff!! Amazing and clean atmosphere. read more

Out east for dr. Drive thru on way home. Dbl no pickles x onions. Small chili Had NO hot chili oil. zburger has so much ketchup all you xould taste and dripping out all over. No lettuce. X onions were 2 little slivers. Hate going out east.Will stick with Westside places. Chili was good why I gave 3 stars. read more

Tonight, we were feeling lazy so my husband went to Wendy's at 21st & Woodlawn. He ordered a burger and fries. I got a salad. When we got home, he laid out the food and we dug in. At least I tried to. I did get a salad, but just a salad. No fork, no napkins and no salad dressing! His meal was fine. Next time, we'll check our order before leaving the drive through. read more

I'm referring to this specific Wendy's on Woodlawn in this review. This is the only Wendy's in my area, so I've gone to this location more than a couple of times. After this last time I went, I can never go back again it was disgusting. And this isn't the first time. The first time I was genuinely disgusted was when there were black flakes of burnt crap from the fryer all over the french fries; they looked like someone over peppered them. I don't know what the hell they did this time but it's sooooooo gross I can't stomach it. They have an... odd taste AND smell. I'll insert a picture, but this crap is NASTY. if you can help it, don't go to this location idk what is happening in that kitchen read more

Wendy's - french fries in a paper container - Fast Food Near Me - Wichita, Kansas

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New Wendy's, same trash service! 4 for $4's that are 3 for $4's, small fries having a grand total of five fries, missing patty on a Dave's double...i missed this level of quality. The new building really does it a disservice. read more

They are horrible. Absolutely too many employees doing nothing. Saw a guy making food today with a cup in his mouth...holding it above food in his teeth! Several drink cups all over food areas! And dined in...got crappy cold fries and a cold burger...cheese was still cold. They remade it, but hell! Guaranteed fresh fries?? Ummmm NO! read more

I'm not sure when Wendy's started going downhill, but this shop finished it off. The last couple of times I've ordered here the food is nothing even close to advertised, tasteless, cold, and missing any of the companion vegetables shown in their online offerings. It has just simply forgotten it's origin's. read more

Well, ordering from app was great until I got to the restaurant. I couldn't go in because dining room is closed. No signs but an employee yelling through glass at me. Now I have to wait in drive thru which is horribly slow. Ask me to wait at drive thru speaker before I can even pull up for my mobile order. Then more waiting. Then serving window tells me to pull forward to wait more. Aaaah!!! Frostys melting now. Numerous people walking up but can't enter restaurant as I wait. Wish I could get my money back. I bet they didn't even see my order till I got to the speaker. They should have closed this Sunday. Drive thru line wrapped all the way around building due to slowness. After 40 min. I got no sorry for the lateness or a free frosty coupon but instead I asked why the building was closed and she said, "I'm short-staffed today". At least they got the order right which is why it isn't a one star. read more

There was a bug on my chicken sandwich. Luckily, it was just on the lettuce. I'm glad I looked before I ate it, but this is unacceptable.

I am not a huge fast food person, so this review could be very bias. There was a good five minutes before they could take my order (five minutes of waiting in front of the intercom). The employees appeared testy too. It's not like I am expecting five-star service ... I mean it's Wendy's ‍, but that was one-star service for me! read more

If I could give negative stars I would. The service there was close to self service and that would be a compliment. The workers there have no idea how to work the systems nor know how to handle working with people. While ordering my meal I heard F**k and B**ch... not sure if it was meant for me but totally unprofessional. I spent 15 minutes making sure my order was right and when I check the bag the order was still wrong. NEVER GO TO THIS WENDYS!! Even if your life depends on it. I Wasted money,time, and energy. AND I'm still hungry. I hate all wendys now. Please read before coming! read more

I live literally within sight of this place and I won't go back. Service is usually rude, slow and wrong. Just came home was overcharged and they forgot a drink. The food well...sucks. The hamburgers are tasteless - pickles are weird not quite dill and onions are huge slices not chopped. Plain bun no sesame seeds. The meat / cheese really have no flavor. The fries are bland, not crunchy or salty just kinda there. read more

Went here yesterday to try their breakfast for the first time. Had the bacon, egg and cheese combo. The biscuit was outstanding and it was really good Wendy's bacon - I was very impressed with the sandwich. The potato side was really very good too - it was like a potato wedge with some really good seasoning. My mobile order worked great and the lady that served me was very nice. read more

What terrible service we received... absolutely WOULDNT reccomend going to this location staff is slow asked to repeat myself 2 times at speaker and then again at the window . Then proceded to wait 15 min for 1 sandwich and a 4 piece with only 1 car in front of me absolutely ridiculous read more

This place is insanely ridiculous...they didnt have enough meat for 2 jr. Cheeseburgers...their chocolate frost machine was broke or some stupid shit...on top of that i sat at the speaker for 15 minutes before i could even order then another 15 to get my food. They outta just close this miserable excuse for a restaraunt down and tear the building down. read more

This place has changed for the worse over the past few months. The drive through lane is SO SLOW & service inside not much better. I used to have the chicken/apple/salad often but now I'm looking for a new place. Bring back a decent manager!!!!! read more

Hello, today I went to Wendy's. I use to love their delicious apple pecan salad after a nice workout. But this time, there were no pecans. This happened to me a few days prior at another Wendy's location. The lady at the window called it the "Full Apple". This caught both my mother and I by surprise. We're so used to having it called just an Apple Pecan salad and so yeah I guess that's what they call it now. But then when I open my bag and found no pecans I was distraught. What was the point of an apple pecan salad without the pecans? Here's the thing Wendy's, I do not like anything else from your menu besides the salad. So get it together, put my pecans in the bag, so you don't have to catch these hands. read more

I had to argue for 3 min before I could get someone to make me a Blackberry lemonade. They gave me a strawberry lemonade and didn't want to remake it. I tasted it and they still argued it was blackberry. Either their drinks are the worst in the world or it was wrong. The manager even came out to argue with me. I've had bad service the past few times I have gone to Wendy's. I am beginning to wonder if they are going out of business and aren't caring about customer service anymore. read more

rudest customer service in a while. asked for sauces and informed us on "policy changes" that we have to pay for anything more than 2 sauces, didn't even give us correct sauces after we already spent $22 there. just an overall bad experience. the wendy's in maize is exceptionally better all around. read more

If I could give this place zero stars, I would. I've been there three times this past year and all three times my order was incredibly messed up. This last time I waited over 20 minutes in the drive-through and checked my receipt to make sure it was right. I got home and of course, the order was wrong. I angrily called and they just told me to drive back. I went back and had to wait again and then they tried to deny the order was wrong!!! What world are they living in when it clearly doesn't match the receipt??? Seriously! I wasted an hour of my day just trying to get lunch. I will NEVER go back. They were very rude and unapologetic. I understand mistakes happen. Hell, I worked at a Wendy's as a teenager but the manager did not have to be so incredibly rude. And you can at least say you are sorry about the mix up. Complete incompetence and poorly managed. read more

Every single time I come here, the soda is flat and tasteless. The fries are usually cold and soggy, or over salted. But I usually order a chicken sandwich and they're usually pretty fresh and good. Staff is pretty nice, and they're fast, but I've consistently had issues with the drinks and fries. read more