The food was great and the service was excellent. I was a bit worried, as a handicapped person but…read morethe staff was very friendly and accommodating. We will definitely return!

We went for a late, late dinner, 9:50pm. We get to the drive thru ordered our food and checked the…read morebag for how many items. Then we left. We get home and eat and bang. My burger was soggy and hardly cooked, 4x the sauce as requested, 3x the lettuce which made a goey mess. It was absolutely the worst burger ive ever tried to eat and utterly disgusting. My girlfriend ordered her burger, jalapeño poutine fries and cheese and bacon on her burger. She received her burger with no bacon, no cheese and she received no poutine just the jalapeños. How the hell do you forget the poutine man??? She also ordered pickles on the side and received skins and no actual pickles. This is what happens when the store is run by immigrants who don't give a shit. This store is in Welland Ontario. That's the last time I vist that establishment.

Services was great food was hot and tasty Hailey was very friendly and helpful helping me to choose…read morey poutine

The food was good if a bit pricey. I think the menu is interesting. They are obviously brand new…read moreand experiencing some growing pains. Only real complaint is the Mexican soda isn't twist top and we had to find a bottle opener. Maybe they could open it and get promotional stoppers. I intend to try them again!

I absolutely love the chicken burrito bowl! A delicious and reasonably healthy fast food option…read more Staff are friendly, restaurant is clean and prices are not unreasonable. The stamp card giving you a free meal after a certain number of purchases is a nice touch!

Kevin just made me the best pita I have ever eaten in my life. I know what you're thinking.. it's…read morejust a pita.. but no.. this was not just a pita.. it was a perfectly concocted masterpiece. Kevin has a wonderful way with people. Thank you for being awesome! FYI, it was the bacon cheeseburger pita but I modified it for me

The pita was good but it was tiny - wrapped into a burrito the size of an egg roll from Lily's. If…read moreI'm going to pay $12 for a pita, next time I'm going to Subway to get it. When I went in store to order last time, it was much bigger with far more volume to the ingredients, and just as tasty, But since this was take-out, I assume they thought they could be skimpy? I don't know. Like I said, there was no problem with the taste or packaging, but I feel like I wasted my money. I'm going for burgers and fries next time - at least I\ll have an actual meal and not need to go have supper after what was supposed to BE supper. $32 should not get a single rice bowl and an egg roll. This was a rip-off.

While visiting Niagara Falls I knew I had to try poutine. I found out this location was nearby…read morewhere I was staying. When I walked in the walls were filled with pictures of the food and fun art. There was also music videos playing on a TV which was awesome to watch while I waited for my food to be ready. I ordered the Traditional Poutine and the Bacon Cheeseburger poutine. The cashier was so friendly and patient while I asked a few questions. Once it was ready it was HOT and overflowing. The traditional was really good. I personally would've liked less gravy, but I think most people would've loved how much they gave. As for the bacon cheeseburger, I felt like the beef could've been more seasoned, but the bacon and cheese covered fries hit the spot. Overall, I really enjoyed the food and it was so filling I couldn't even finish it all.

Definitely a lot of poutine options! Service was good and…read moreambiance was fast casual. If you're visiting Niagara Falls and craving a true Canadian comfort food experience, make a stop at Smoke's Poutinerie. The portions are generous, the fries are crispy, the cheese curds are fresh, and the rich gravy ties everything together perfectly. With so many creative topping combinations, there's something for everyone--even butter chicken poutine... we didn't try that ... they have something for the classic poutine lovers to adventurous foodies. The service was quick and friendly, making it an easy choice for a satisfying meal after exploring the Falls. Definitely worth a visit if you're looking for a delicious, filling bite!

Grabbed a few teen burgers for my mom and myself and we hadnt ate anything else besides your…read moreburgers and we got pretty sick from them.tye a and w in tye seaway has faster and better service and ive never gotten sick from their food but yours i sure have.

I took my family at your new store in Welland last Saturday January 18 at around 2:30 pm, I was…read moresurprised how slow the service and staff wasn't train on cashier properly because we didn't get the right change back. The thing that concern me the most, is that I was stunned to witness one of your managers, picked a slice of tomato out from a customer's order with his bare hand then wiped his hand off his shirt...As an experienced fast food employee, I was instructed to always use gloves when handling food, but with this experienced I will never bring my family again to your store, I will definitely convey to my family and my friends with regards to my experience to your new store.