This place has the worst reputation as a fast food restaurant in Welland. the buns are always greasy and soggy (so much so that before eating it i have to use 2 napkins to clean it), looks nothing like a wendy's burger, the sugar water ratio for the soft drinks is always out of wack and the people working there are rude, except the manager.
Once after I got my meal, I was getting some ketchup, a lady at the cash was gossiping and swearing and yelling about a classmate with a customer while other customers were waiting to order. Most of the staff have a careless attitude, turning around while someone is talking to them, they yell at each other from across the kitchen instead of walking to talk face to face. My opinion, if you really have no other choice but to go there, just go through the drive through, it'll save you a headache.
Oh and when you do go there, if something is wrong with the food or the attitude, report your experience here on yelp and at talktowendys(dot)com , it'll show that customers care about quality and reputation. read more