Sandwiches are fresh but they do not add what they describe in the menu…read more Service is ok. We mostly take out.

My Husband and I bought the 16 inch giant sub for our dinner . The bread was as hard as a rock . We…read morehad to slice the hard parts off. He was tired from work so we didn't feel like going back. The cashier was nice offered to. It sub into 2 pieces but it doesn't make a difference if bread is hard . I still ate mine My husband refused to eat it.

Evacuated to Port Arthur from New Orleans due to Hurricane Ida so obviously we were on a fast food…read morediet for our duration of our trip. After being met with a ton of "We don't have this item", "Our ice cream machine is broke", and inconsistent customer service all week, it was refreshing to go to Firehouse Subs where they actually did have every item they advertised, every staffer was super friendly, and the food was pretty good. This was my first time having Firehouse Subs, I may come back to the local ones in Louisiana now if the customer service is as consistent across all their chains. From a food standpoint, again, good but not great or anything. But I'm giving this specific location in Port Arthur 5 stars for their A+ customer service. Also, a few staffers were cleaning the hell out of their machines and tables and kept apologizing for "being in the way" which was pretty funny seeing that as a customer, especially during this pandemic era, you want to see establishments taking great measures to keep their place clean. Very impressed overall with how this establishment is run.

The last time I ordered a sandwich there, it was mostly lettuce with very little meat and no…read morecheese! I haven't been back.

After going through KFC drive thru and being horribly treated we decided to go to Dairy Queen just…read moredown the road. What a night and day experience. The girls at DQ were so sweet and so nice. They had a smile on their faces and just made my horrible day so much better. The food was hot and did not take long to come out. I told them what had happened after I got my food and these sweet beautiful ladies apologized for that lady at KFC. I told them that it's not their fault and that they made my day with their smiling friendly faces and I can't wait to go back.

Good manager and good service. One of the best in the Golden Triangle. Food is fresh and the store…read moreis clean.

Came to get Chick-Fil-A after a long time. Yeah, I wonder why…read more.... Experience: Came to drive through, nice people. Some idiot driver cut in line. Just got a simple sandwich and mac&cheese. Got an inner playground room, the old days.... Came home with the food, ate it, very good. THE PROBLEM: At night, I got food poisoning from Chick-Fil-A, started throwing up when I don't have allergies or anything like that. Definitely food poisoning, not coming back. Health Inspector needs to do a check-up with this place, cause Idk what chemicals are in that food....

Bad service. Ordered pick up. When u order thru app should be your own lane and a QR code. Not…read morethis place. They coned the lane off. Dicks. If I wanted to deal with staff and wait n line I wouldn't have ordered pickup

If you're in Texas and craving that big, bold comfort food, this Wienerschnitzel delivers. The…read moreburger was juicy and perfectly cooked, the chili cheese fries were loaded to the max, and the poppers had that perfect crispy bite with cheesy goodness inside. The staff treated me right, the place was spotless, and my order came out hot and fast. This is the kind of spot you swing by when you want to leave full and happy. I'll be back every time I'm in town

Always satisfied with their chili cheese fries. Can't wait to try the loaded bus fries.read more

Love the food. The sandwich makers are always very friendly and helpful. I would recommend this…read moresandwich shop

Best subs in Beaumont! The bread is fresh, the cut the cheeses right in front of you, great service…read moreand quality!

This place has exellent customer service The employees are welcoming a and their speed of service…read moreis fast as it should be on any FAST food restaurant I definitely recommend them just like I recommend Chick fil A and Mc Allisters deli I avoid the local Taco bell & Jack in the box for their always slow service. To me its all about staff being welcoming/pleasant and speed of service. If your business lacks those you lose customers

Service is there ; Food is on to something ; sometimes it lacks in consistency such as everything…read morebeing presented well as in the togo side;

I had a cheese sandwich combo and fries. My colleague enjoyed the kid's meal with three small…read morechicken fingers

There's a new kid in town, his name is Layne, let's give him a little love…read more The Hunny and I did that, we went to see how good Layne's Chicken Fingers is. First, it's at a competitive location. Chick-fil-A is very close to the freeway exit, and Raising Cane's is across the street. And that's just the chicken. The short distance between I-10 and 11th Street has a lot of places to eat, including a Dairy Queen. Time will tell how well Layne's does. The food is pretty good, right about at Cane's level. The chicken fingers are smaller, which works out for people with smaller appetites. The Hunny had regular and I had spicy, we both enjoyed our meals. She had hers inside two slices of Texas toast, and they kept falling out. Several sauces are available: honey mustard (me), buttermilk ranch (her), BBQ, Layne's special, I forget the other. Or you can do like I did and douse the chicken with Cholula. So, pretty good, not all that memorable. It's certainly not bad, and the price is good. But Chick-fil-A has a larger selection, and is better funded with so many restaurants nationwide. And Cane's has a quirky character that stands out from the rest. Compared to them, Layne's has joined the crowd like a minor political party among the Democrats and Republicans, shouting "Hey! Look at me! I'm here too!" It doesn't have the distinctives of either Chick-fil-A or Cane's, but I think it can still succeed. Go ahead and stop by, you should like what you get.