DO NOT GO TO THIS WENDYS The recording states through the drive-through that they are close it's a recording then someone gets on the mic and say may I take your order I let the person on the Mike know that it's saying that Your close attitude everything is an attitude attitude attitude attitude attitude as if I work here as if I know what's going on there's no sign stating anything the arrogance sarcasm it's a privilege for me to be served by her I am extremely polite when I speak to people and interact with people but the disrespect I will never come to this Wendy's again and I'm warning everyone do not come here it is an AWFUL experience Manger was friendly and nice She also has a ear price in at the window like she on her cell phone and taking orders. This place. Is shitty NO CUSTOMER SERVICE read more

Wendy's - a car driving down a street - Burgers Near Me - Miami Gardens, Florida

this is disgusting to give us the wrong order and everything. The food was really spicy. It was supposed to be sweet and the employee had a bad attitude read more

Wendy's - Burgers Near Me - Miami Gardens, Florida

Bad bad bad. Service was bad a long wait in the drive thru and it's 6 pm and they don't sell fries anymore

The food is never fresh. I try to wait and come back a month or two later and still it's the same thing. Food is always luke warm.

There were no sauce cups or medium lids, the women's bathroom looked like someone kicked the door in and stole the toilet seat; maybe the thief that nabbed the toilet seat is the same person who destroyed the condiment area. Understaffed for sure, but all in all I enjoyed my meal so that's a plus. read more

Wendy's - Can't use the bathroom if you need to like I did - Burgers Near Me - Miami Gardens, Florida

See all

Today I went to the Wendy's in Miami Gardens on 27th Avenue and 181st Street. I ordered a double burger with fries and a strawberry Fanta. The restaurant had just opened and I was in the drive through for 12 minutes waiting on my order. The servers didn't have any sense of urgency. Once I got home I noticed the French Fries tasted like they were recooked and old. The burger seemed fresh. The burger consists of lettuce, tomato, onions, mayonnaise, ketchup, mustard, cheese , bread and two burgers. The restaurant was clean on the outside. read more

Wendy's - A Double with fries - Burgers Near Me - Miami Gardens, Florida

See all

The crew has a horrible attitude problem. They do not want customers. It seems like a bother to them to take orders.

they gave me fries and cheese and bacon for a bak potato that I ordered and of just saying they don't have any bake potatoes read more

Wendy's - a tray of french fries with bacon - Burgers Near Me - Miami Gardens, Florida

See all

Absolutely the dirtbag of all Wendy's. I drove up to the restaurant on Saturday morning just before 8.00 AM. I did not want to use the drive through so I tried to enter the dining room. I absolutely predicted what was going to happen. I knew that when I pulled the door to open it, it would be locked. So, before I did that, I checked the sign on the door which clearly stated the dining room hours on a Saturday begin at 7 AM. I confirmed and guess, what? The doors were all locked. Can you imagine, a site with normally low traffic would simply drive away Saturday morning breakfast goers by locking the doors? Who the hell manages this business and what the bloody hell is wrong with them? Do they know that their employees are blocking customers from entering by locking the doors? Also, as a place of business with employees inside, how is it legal to lock marked exits. There is no fire department in the country that allows restaurants to lock their doors when occupants are inside. Last week, I had a similar experience at the Wendy's on SR 7 in Miami Gardens, as well. I drove up to the drive through at about 7.30 AM on Saturday morning. This time, I did not want to dine in. So, I used the drive through. When I got there, I was the only person in the restaurant or in the drive through. The order taker was so busy with a conversation he was having inside that I could hear him having over the PA system, that he asked me three times to wait. So, instead, I drove away and went to Chik-Fil-A in Miami Lakes, instead. If the goal of Wendy's is to put these two Miami Gardens restaurants out of business by driving away customers, more power to them and they have the skills to accomplish this task immediately. Really a disgusting state of affairs. SMH. read more

So during Covid times it's important that we all wear mask I feel it's especially important for fast food workers to wear a mask as they are preparing the customers food. I was sadly disappointed when I pulled up and I saw at least two people not wearing their mask properly, very disgusting. I didn't want to get the employees face clearly but as you can see she's wearing her mask on her chin. Not only that, I saw someone preparing the fries with a mask on the chin as well. Yucky! read more

Wendy's - The picture shows the employee with a mask under her mouth instead of over her nose. - Burgers Near Me - Miami Gardens, Florida

DO NOT GO TO THIS LOCATION. We went during Rolling Loud around 2 am and 2 of my friends (one being my boyfriend) got their credit card information stolen and took everything out of both cards (one was over $1k) i tried to call but the numbers out of service which is convenient. read more

Not sure what going on here but in the 20 minutes I spent at the drive-thru I couldn't even get to the first window. Sucks to leave empty handed while on break read more

Horrible, unorganized, no registers open. Poor service, not friendly. Not to clean, lack of help, cant keep up with dirty tables. Walked out. Never again. Poor Dave, an embarrassment. read more

the food was good and the service was good everything good I don't know why they people people get a one star because I always eat over there read more

Horrible service. My order was wrong and they didn't have bottled water or lemonade. Very annoyed after a long day of work to not get what I wanted read more

I'm not normally one to refer a fast food joint; standards are already pretty low. But today I was inspired! When I heard the sweet voice coming over the intercom as I pulled up, I did a double take to ensure I was where I thought I was. In Miami, friendly service at a drive-thru is about as common as people using their turn signals. And this woman was super sweet! The service was also efficient, and her coworker was lovely too. I take my hat off to these people, who work in a stressful, thankless, at times miserable job day in and day out for a day's pay that most of us piss away in a single meal. Taking pride in your job and doing whatever that is with integrity is called class, and these employees have it. My guilty pleasure (chicken sandwich) was more delicious than I remember it being. The fries were fresh but since I prefer them a little more crispy I'm leaving off a star. Cheers to you, your outstanding staff, and your yummy spicy chicken sandwiches, Wendy's of Miami Gardens! read more

Asked for the new pretzel chicken with NO BACON, I get extra bacon, I asked for Coke, I got lime soda, garbage, too far to drive back, throwing away the food, you people suck. How hard is your job? read more

All of my food was half cooked, they're was these nuggets that were fried together. Anyone who works with food know those (food cooked together) are no good and if you take the nuggets apart the inside is not going to be fully cooked. This is so sad and very unpleasant, I couldn't even enjoy my lunch break, I couldn't eat that. Also the burger taste weird and I brought one to my coworker he's the one that addressed it. Not only was the food half cooked but the women on drive thru has an major attitude, she is so rude. read more

Let me start by expressing that Wendy's has always been known for great quality food and service. This has to be the worst location. Let's begin with the staff the manager can not control her young/ immature team. Customer piled up as simple orders went in and still incompetent to complete them. Lowdly laughing in the background even more disgusting to keep hearing the manager beg her staff to please do there job smh. I go inside because I like my food cooked fresh and I don't order four 4 Fours so I don't mind going in for what I pay for. I hate when a person act like they understand your order and then still fall short. After I left with cold fries, two sloppy Bacanators, forgot to give me my frosty! When I got home I pulled up the number and called a total of 22 times while every call someone picked up or forwarded and hung up. I am not the average customer and I will see this through. I am contacting corporate, I am returning for a full refund, I will leave reviews as many as I can, and Moving forward this location will be featured in many announcements of this distasteful service and ill mannered employees. Also when I returned to get my frosty which was told to me there wouldn't be an up charge well it was of .30 cents , why is this important? I rather spent 70 more cents for a frosty on the side and kept my order as is. However as I entered the new guest said she must have a circus in the back they don't even know how to salt fries. Sad to say I would have to agree. 40 min wait and cold shitty food . Dave and Wendy just did a back flip in their grave read more

You get one star because the girl at the window was very nice. I ordered a Diet Coke and a Grilled chix wrap. What I got was a very strange tasting Diet Coke, a chix wrap with a stale tortilla, some sort of hamburger that was sopping wet with grease that it stained the bag -and a ramekin of nacho cheese. There were no cars in front or in back of me. I really don't know what happened here... I was starving so I ate the chix from the wrap - and threw out the rest. I ended up drinking the Diet Coke - as I was speeding towards I-95 - and not going to turn around - and it seriously was the first time I have ever eating Wendy's and felt dirty afterwards. Like toxic - dirty. Stay away from this place. read more

I love the customer service they're so friendly. And my favorite cashier is Aqueria she is so nice and sweet she always willing to help me whenever I need help. read more