The people were rude, they smooshed my food, and they potentially spit in my drink. Other people who went there have also posted bad reviews. read more

It is December 9 at approximately 5:50 PM. I just left the Wendy's on Covington by Panola Road and they served me cold old french fries and not one but two combos you're rushed. They're very unhappy and not friendly. read more

I'm a dasher sent to this store at 1:35 am on Sunday morning 11/10 . I know the store closes at 2 or 3 am because I used to work there yet nobody answered the box and two employees even walked near the window as I tapped my horn respectfully. They then began to laugh and joke about how they weren't answering the window. One of them was even a manager (light blue shirt light skinned lady) the other a slim dark complexion female who continued working as I wanted and signaled. Closing early is automatic termination with Calhoun Management and I pray they don't allow shift leads to just pass on money like that. Bad business kids read more

I spent $73.13 and they sent me only 4 hamburgers never again and I'm still waiting on my money back

The service was unbelievably awful. We arrived at the drive-thru window at 5:23 pm with 3 cars in front of us. We placed an order at 5:31. We did not receive our order, biggie bag, 2 orders of nuggets, two fries and two drinks at 6:03 pm. To add insult to injury, some of the food was cold. Employees were milling around like they were lost. No one could explain the delay. read more

Slow drive thru service . Employee rude and smoking weed while at work Ambiance food not fresh. read more

Wendy's - a blurry view of a street at night - Burgers Near Me - Lithonia, Georgia

Fresh and friendly! Entire crew had the Best attitude and were super friendly and fast! I will definitely be back to this location! NOMM!!! read more

I have tried this location a couple of times and the customer service is severely lacking. The last and final time I went was thre worst. I ordered through the drive through and noticed that the order was not right on the screen. I advised the person taking the order and she was so put out like it was my fault the wrong button was pushed. She corrected it but didn't tell the staff at the next window so I had to tell them again, still having the same response as the woman at the first window. I moved away from the drive through lane and checked the food ordered. The fries were cold, limp, and disgusting. So all and all, not worth going back. read more

Wendy's - Limp and cold French fries - Burgers Near Me - Lithonia, Georgia

This is my second time coming to this Wendy's and they messed up my order I said no onions on my sandwich and they give me grilled onions on my sandwich as if I'm not allergic to onions y'all need better staffing and people who pay attention to detail this is supposed to be a regular bacon cheeseburger read more

Wendy's - a hamburger with lettuce and cheese - Burgers Near Me - Lithonia, Georgia

This place is the worst. The inside is filthy. Went on a Sunday and there were at least 12 people working or rather posted up doing nothing. I ordered a fish sandwich and when I saw the guy drop the fish in by hand with no gloves it was time for me to get my money back. I'm embarrassed I waited that long. This place could easily be shut down by the health department on any given day. read more

This location sucks. This is my 2nd time coming here and both times they either forgot items or order was wrong. Food was not fresh at all. Do not recommend this location read more

Horrible waited an hour in line to get up to the window for the girl to be sitting on her phone after we paid she proceeded to get back on her phone before taking the next customer five minutes later. read more

Wendy's - Worker on phone - Burgers Near Me - Lithonia, Georgia

On January 26, 2020 at 9:30 PM, I went to this Wendy's located at 6156 Covington Hwy, Lithonia, GA 30058. And I the worst experience. I ordered my food and while I was attempting to order my food, the person kept rushing me. Once I received my food, my order was all wrong. I then was told that in order for them to correct my order, I will have to pay an upcharge. I asked why do I have to pay an upcharge on a mistake that they made. I then requested a refund, and that's when several employees came to the window, rolling their eyes and mumbling. Once the closed the door, they started laughing. The manager never addressed my concern or never asked me what was the problem. The customer service is terrible here. This location needs to close ASAP. Save your money and do not go here!!! read more

Wendy's - a business closed sign - Burgers Near Me - Lithonia, Georgia

Hi for some odd reason this is the slowest Wendy in Georgia. The drive-thru always wrapped around the building. I'm in the drive thru because i don't want to go inside and my head hurt. ( sad face ) read more

I'm not too keen on going to fast food joints, but if I do it will always be either Chick-fil-A, Popeyes or Wendy's...in that order. I am only writing this review to commend the service I experienced here last night. Usually, the places around here lack good service, but I have to say that last night exceeded my expectations. The line inside was very long, but that mostly had to do with a hot spirited elderly woman who was making demands of both the cashier and the Manager. And when I say she was a spit-fire-she definitely was! However, the Manager Mike was very pleasant and met her every demand with a smile and a 'yes, ma'am'. He was attentive to every customer after the fact too, even me. It was great to witness the kindness and excellent service. I will definitely keep coming back as long as the service remains. read more

The chicken sandwich was very good. I had a coupon for free one with any purchase and it was great. It was cooked thank through and just good. In addbe aware that all Wendy's offer at least ten types of tea just hit Fuze under betraying the mobile app. Wendy's Rocks especially the fries..... read more

This location was recently renovated so I was eager to come inside. It's beautiful on the outside But messy and dirty on the inside. There was flys and nats around the drink station. Trash on the floor and we had to clean a table to seat down . New building , same old habits. We won't be back. read more

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The worst Wendy's around. Line is constantly wrapped around the building (I think the everyone who works here is on the slower side mentally). Litteraly will wait until line for 30mins on a 4for4. Corporate do something read more

Good evening, I went through the drive-through and ordered two 4 for 4 meals. I asked for "Sparkling Water" (which the Coke master machine does offer) and the lady says "a bottle water is extra"----(Know Your Products) The speed is fairly slow for a Wendy's. It was 3 cars ahead of me and I was in line for more than 10 minutes. (About 4 songs played on my playlist avg. At the window, a cashier (female) was on automatic response and she opened the window, held my bags as she took another order, and made me wait till that was done. AS SHE HELD MY BAGS.----- Multitasking is NOT something everyone can do. The food was ok. (As long as it took, it would have been super hot and fresh). Is seems like the food was fresh when I had the idea to go there but by the time I went through the line, it was no longer fresh. RECOMMENDATION Drive a little further down Panola Rd toward i20 and go to any other burger joint. read more

This Wendy's has terrible customer service and food.This is my last time visiting this location. I ordered a burger and baked potato for my son and when I got home, I noticed that the potato was old and the cheeseburger was not fresh at all. I ended up tossing everything and just ordered a pizza! read more

Waited in the lobby 20 mins just for Akia to walk pass the long line with out greeting no one in the lobby at was at least 8 people in the kitchen no one bother to help the entire staff was cursing at each other and joking with the exception of the two guys on duty the young lady with the braids and braces in the drive Thur forgot to give the customer in front of me his nuggets and replied they just nuggets bruh ! But it's his money and you already have crappy service i hope everybody at this location is getting paid at least 7.25 and thing else is to much read more

Nasty.. I've saw someone touching the actually patty while I was paying for my food.. I wanted a refund as soon as I saw that..

This location is the worst i ever seen. They drive thru line is always wrapped around the building. The service is so slow its ridiculous. I think they need new management because this is a busy location and if i was a secret shopper I would have really low graded this location. Its bad enough that they are slow but the customer service skills are horrible as well. Its been renovated and its nice on the inside comfortable and cozy but thats about it. I try to avoid going to this location and I live in the area thats sad. read more

Slowest Wendy's on the Eastside! I mean, you're serving the same fast foods over and over again....key words: FAST FOOD. How long should I sit in the drive thru? I pulled in at 9:00 it's now 9:20. I just ordered like 2 minutes ago and I was only one car away from the intercom smh. read more

i ordered doordash at 12 am just for my doordash driver to be waiting for two whole hours for no reason! they closed at 2am but did not make my order nor did they aknowledge the customers in line! to the guy who kept walking by the window may 11th @2:15 am saying yall closed you should've shut your doordash tablet off and said you weren't taking any more orders ! very ghetto and unprofessional read more

For several weeks my condiments has been missing from my always buying apple pecan salad. Today at LUNCH time I sent my husband for full salad. I could not finish the salad ...this time they sent sunflower seeds instead of pecans! So, this evening while I had a chance spoke to an associate over the phone to explain my disappointment...she in turn gave the phone to, I did not then, nor introduced herself, I had to ask, as Ms Avery- manager. I explained over, & told her even as I would sit out in my car to enjoy my salad I would have to go back to counter for the condiments & today I was frustrated. All she offered...well do you want to come in for pecans! I asked her was she serious, that was LUNCH time! **You can change the building but the service needs to be changed as well. Nice renovation by the way. read more

Very very very slow. I'm sitting in the car right now posting this. I even downloaded Yelp app and still waiting. Drive thru is backed wayyyyyy up. I'm looking in the store and see employees laughing playing have headphones in. I watched one leave and go to the gas station across the street and come back. This isn't the first time I waited. Every time I come to this location my order is wrong. I come here cause I like Wendy's and its the closest one to my house. This is ridiculous. 10 min sitting in my car waiting for food. read more

Wendy's - Dropped bag right at window - Burgers Near Me - Lithonia, Georgia

Went here Sunday night 12-02-12. Ordered a Baconator in the drive thru.. Was given a double burger with two pieces of bacon under one of the patties.. Constant issues and problems here every other time I visit. Folks talking on their cell phones as they take your order.. You name it.., you might see it.. Be sure to "ALWAYS" check your bag in the drive thru. It's a gamble on what you might get.. Poor Managerial leadership and service that filters down through the employees.. read more

Fast food is no secret. You know exactly what to expect from a particular restaurant. Service is far more important. I was at the drive through today, ordered a fish sandwich with NO TARTAR. I don't simply dislike it, it makes me sick. I opened the sandwich in the parking lot to find - you guessed it - tartar sauce. I was already frustrated and was in no mood to wait for another and I realized that I was not given a receipt. So I waited again in line inside and put the bag down and told them I just wanted them to take it back, and that I wasn't there to be poisoned (I was angry, not diplomatic). As I left NO ONE tried to stop me and rectify the issue. Instead I heard laughter. As I said, in fast food customer service is what you are selling. I don't imagine I will ever purchase anything from Wendy's again, not just this one rude, service-impared store. read more

Always in drive thru FOREVER!!! The staff is very unenthusiastic and seems to be annoyed by servicing customers.

bad service , forgets orders . i asked for a chicken sandwhich with only ketchup. not only did they not just put ketchup , they put BACON AND CHEESE . when i am allergic to BACON . they also added mayo & lettuce . i don't see where i was not clear in my order . i specifically asked for JUST ketchup . i don't advise u to go to this wendy's. read more

Absolutely terrible, very bad service and my fries tasted like bleach. Never eat here