Chalk this place up to another major fast food joint that seems to not want you to be dealt with in any fashion. In spite of having a literal human being at the front counter to assist, the store demands most who can pay using the kiosk to do exactly that. So unless you're of a particular age, they simply don't wanna talk to you or assist in any real way. Honestly, by this point we should all start promoting more small businesses if treatment like this persists. read more

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Had a few coupons for a buy one get one free frosty. This was the first time in a decade I've actually gone inside this Wendy's. I've been going through the drive thru for as long as I can remember. I was rather impressed by the interior of this restaurant. The decor is new, the dining room was clean, bright and open. One can choose to order at very simple kiosks or at the counter. I simply ordered at the counter and my experience was simple, fast and easy. Ten minutes from the time I walked through the door before I was walking out with dinner for five. The order was accurate and complete and this simple fact is becoming less and less common at fast food places these days. The burgers were great, fries were fresh and frostys were yummy. I might have to just go inside more often. I rather enjoyed it. It didn't hurt the woman that took my order was strikingly pretty. Giggle. read more

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The food isn't good cold chicken sandwich cold frys the spicy chicken is total trash and went in the trash can after 1 bite $22.00+fo 2 to go meals and shit can it .please bring Dave back from the grave!!! read more

The employees are sweet and amazing, they are always in a great mood. Honestly, I just feel welcomed.

I had a simple order and they forgot my chili cheese fries and sauce. Like how do you do forget that bro.

3 Of us wanted spicy nuggets and we all ended up with regular nuggets. if you dont have spicy nuggets just say you ran out.

The food is what you would expect from fast food, but the employees here are great. Especially Alex he helped correct an issue with our order and clearly strives to provide excellent service. read more

Wendy's is probably my favorite fast food chain. We go here often and they've messed up our orders a few times, but overall we've had good experiences. read more

Don't come here. They never have ketchup in the ketchup dispenser and they lost my boyfriends food. He paid $15 and showed them the statement on his bank app & they said "We can't give you free food, we'd have to charge you again" without offering anything as he waited and waited for an order that they had no idea where it was or had any proof of. He asked to speak with a manager and that was the manager that told him he couldn't offer him anything & to just order again. Very displeased with the poor service... At least offer him a small fry for his wait while they make him the stuff he ordered. Ridiculous read more

This place is a total liar. Literally showed up 9 o'clock. I'm a tow truck driver. I can't fit through your drive-through and I can't go inside and order food because you're inside. The dining is supposedly closed when it says 1:30 AM close update your hours or stop offering it read more

Like getting food from the monkey exhibit at the zoo. Lost my order for like 20 minutes. Gave me my meal after I complained. Still didn't get my frosty. read more

I have had problems with this particular Wendy's all the time. They must hire people that can't read or speak English. The orders are constantly wrong and when you try to call and complain they don't even answer the phone. If you just absolutely have to eat Wendy's and you live in Lakewood. Do yourself a favor and drive across town to a professional Wendy's restaurant. Or you will just get food that is incorrect and undercooked. This is the very last time I will eat at this establishment. It needs to be closed down. The wait times are unrealistic for something dubbed "fast food" if I were a Wendy's executive I would sit down with managers and fire all of them. Seriously, look at the reviews. One and a half stars. Unless you are really trying it is hard to get reviews that poor. You have been warned. read more

This Wendy's is the absolute worst. Drive through lines constantly a 10 minute wait. Orders almost always wrong. I will never come back to this location as long as I live. read more

I eat here a couple of times a month. Every time I visit this restaurant the food and service is great. The other evening my son and I stop for dinner. The cashier failed to enter the reduced kids meal price and neither one of us caught it. As we were leaving the manager followed us out and refunded the entire meal price. Even as I was saying it wasn't necessary. The manager gave my son a five dollar gift card. No one would have known what had happened but the manager did and went out of her way to make it right. Thank you read more

Had a chicken sandwich meal and was sick for two days. Remodel looks nice but the food is not food.

Pretty slow drive through lane, forgetful staff, had to remind them my order 3 times and they still got it wrong. Seems like they're in the process of training someone, but definitely still not well staffed for lunch hour. Attached is my harvest salad which is said to come with bacon.. half a slice to be exact. read more

Wendy's - Fast Food Near Me - Lakewood, Colorado

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Slowest fast food drive-through ever! Not just one time, not even a particular time of day, habitually slow. Minimum 20 minute wait whether there's two cars or five cars in the drive-through. I might be able to overlook this fact if the food was really good or the service was exceptional. I've found neither to be true of this Wendy's. As prior reviewer's have commented, employees are not committed to their job. They act bored and disinterested. It shows in their speed, attitude, and quality of work. Skip this Wendy's, go anywhere else read more

Drive thru is a little slow during lunch, but I've never had any problems with my order being incorrect, so I'd prefer slow service that's accurate instead of fast service where my order is always messed up. read more

This location has gone very downhill. Waited 30 mins with only 4 cars or so ahead of me. They've recently been messing up our orders much more frequently. read more

I've been coming too this Wendy's when I want a burger. After the renovations I figured they would make hot fresh food. You know really turn things around. That wasn't the case today. The cashier was friendly. Sadly the chicken sandwich was dry and parts where hard. Not edible at all I tossed most of it. This is my first visit since the renovation. Disappointed Wendy's. read more

without a doubt the worst Wendy's in all of Colorado food is so bad not worth anything and I can when the manager is there the service is so bad and it takes forever to get anything and it will be all wrong. needs new management bad!! read more

They made a cobb salad for me without blue cheese crumbles which was nice. Otherwise, they were a tad slow going through the drive through. I love the Hi-C fruit punch all Wendy's offers. It's like a return to childhood! read more

This place is HORRIBLE!!!! Do you guys even cook anything there?? EVERY TIME I GO THERE EVERYTHING IS COLD!!!!!!! Has anyone at this Wendy's ever heard of the health code? Do they even know what temp food should be held at????? I got a large chilly and it is about 55° WTF???? ARE YOU GUYS TRYING TO KILL PEOPLE???? Either cook your food and hold it at the right temp. Or tear this crappy place down before SOMEONE DIES!!!!!!!!!! read more

If 0 stars was an option that's what this location deserves. The Wendy's lines inside and the drive through are always long. They routinely shut down the dining room around dinner time due to being short staffed. Today the dining room was open, from the time I ordered to the time I received my food was 22 minutes. There were only 4 dine in orders in front of me. I'd like to place the blame on being short staffed, but these wait times have become the status quo at this location for at least the past 4 months. read more

Never coming back here again!! Every time I come here something is either forgotten or they don't have something. Came here today and tried to used the kiosk. Had an employee on break tell use it was not working. In the meantime two families walked in front of us. If no stars was an option I would. read more

OMG they were super slow! Totally defies the concept of "fast food". And it's not because they took the time to craft the offerings so they're better or anything, it was simply because one register, out of the two, was out, the functioning was was manned by a slow cashier, she would constantly forget things (and then the other people's orders get interrupted because of previous customers coming back to reclaim what she'd forgotten) and say they were out of this out of that, etc. If not for the fact that I wanted to try the new Asian Firecrackers Salad, I would've left. And I should've, because it was nothing special. I was never a fan of any Wendy's, and now this confirms that I should not go back! read more

20 minutes to get my food is absolutely ridiculous. I will not be back. The manager stopped preparing my order to assist someone who couldn't speak English. Way to disregard the person who has already paid. read more

This place is complete trash. I have lived by this Wendy's for three years and nothing has changed. The manager at this location should be fired immediately. Everyone loves Wendy's so people still go but on any given night it can take you 20-30 minutes to get your food, especially if you go through the drive through. If you decide to go inside so that you can avoid the line that is always extending out the parking lot, onto the road and into the next parking lot, you will soon find that no one in the building cares about anything and they work, talk and act like zombies. If I could give this place a 0 star I would. read more

The managers are always yelling at the employees, very disrespectful and unprofessional. like chill out it's gonna be ok

Went to go to the drive they at 10:15 pm. Two wet floor signs blocked the drive thru even though it was open till 1 am. When driving past I saw employees sitting in the dining area. This isn't the first time the drive thru has been closed after the lobby closed even though employees were sitting inside not working. Clearly ignoring their jobs and probably stealing time. Very tired of this from fast food places when they are the only place to grab a quick bite after everything has closed. Won't be going back. read more

My 2nd time here and the service still SUCKS!!! After the first time I thought I'd never come back but then I thought maybe they were jyst having a bad day, they were out of straws, ketchup and it took forever to get out order butI gave them a second chance which was a HUGE mistake. I waited in line for at least 20 minutes to place my order and waited another 8 minutes to get our order of 2 burgers. read more

I seldom eat fast food however this morning I decided to treat myself and was on my way to get a breakfast sandwich at a different restaurant but heard an advertisement on the radio for 2 sandwiches for $4 at Wendy's and decided to support this store... I pulled up to order and saw a cardboard sign confirming the deal... however the person serving me, who turned out to be the manager said that the offer expired yesterday and refused to honor the promotion!? And they wonder why they have 1.5 starts on Yelp!? read more

Slowest service ever, it always takes 10 plus minutes to get your order, even when they're slow.

I tried to give the gm mr. Holden 24 hours to give me a call to acknowledge the situation and he and the district manager chose not to give me a call. I ordered $26 worth of food on 10/20/20 just to get home and see my children biting into red meat burgers... I called location multiple times and they did not answer. So I drove all the way back to the location to show them the redness of the burger. The manager and gm on the phone, mr Holden, his response was that sometimes the burgers are red in the middle when they are hot off the stove?! Mind u the burger is still red 35 min after the fact. I was at location for almost 40 minutes trying to resolve and have the team take ownership and I never felt it happened... I was just told to get my name and number and a district manager would "call me" which never happened. So here we are! Do not recommend this location due to the leadership and follow thru what so ever!!! read more

Wendy's - a hand holding a half eaten sandwich - Fast Food Near Me - Lakewood, Colorado

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They need to fire the cook Had a grilled chicken and it was nasty tonight The frosty that they are advertising decided to get one since I have had one in years .... it was water with flavoring read more

Without question the opposite of FAST. 20 years ago this place was 5+. Currently the wait times on average are 10 15 minutes during peek lunch as well dinner time. read more

By far the slowest fast food place I've ever been to. I live close by and it is a recurring thing. I try to give them the benefit of the doubt "it's lunch/dinner time" "maybe they're under staffed" but I've lived nearby for a year now and it is at all times of the day no matter what. Do not go here if you have less than a half hour. read more

Slowest service ever. Owner should be very mad at employees. This location used to offer quick service that set it apart from local competitors. Last half dozen times, avoid or spend 30 minutes in drive thru behind only two cars. read more

This has to be the worst Wendy's I have ever been to. Super slow and the food is horrible. I placed an order for spicy nuggets and received regular. I ordered myself a burger meal and as I took my first bite there was a long white hair in my food. I now see why this Wendy's only has 1.5 stars for their review. Should have invested money in proper food safety and more staff! read more

This is the worst Wendy's I've ever been to. Every single time I have been they mess up my order. Last time I was here they gave me a knife instead of a spoon for my frosty. They also have a tiny drive through line that only has room for 2 cars and all the rest get stuck holding up traffic on the road. Also, if you want to go inside instead of wait in the terrible line, they shut down their dinning room and never open it so you can't go inside. What?! That's crazy. Also this place is NOT fast food. It takes a good 15-20 mins to get your food and the people in the back just joke around and don't care at all. Terrible place. Don't ever go here. read more