This Wendys has gone downhill since we have moved to Hampstead. Initially they were on the ball and even made large nugget orders for our kids birthday parties but the last few times we have came to this location it has been one excuse after another for bad service. The system is down, the drive thru is 15 cars deep, I even called ahead and placed an order for a large number of nuggets and when I got there it was ready to which staff claimed "they wanted it to be fresh" yeah right nice fake save. I don't know what has happened recently but this Wendy's needs some help. read more

This place is slower than dirt. Why when In the drive thru do they ask you to pull into a parking space when there is no one behind you. Could that be to fool the timer into thinking they are serving you faster. This place is such a joke lately I don't like coming here at all. The employee turn over is crazy. Never the same faces behind the counter. read more

What a shame! Wendy's of Hampstead is the new Taco Bell of Hampstead. Sat in the drive thru for 20 minutes today and got up to the window no coke products. Got up to pay and received 85 cents in nickels. Got food - fry's cold. Sat in parking lot to eat and watched (I counted). McDonald across the street process 43 cars in 20 minutes. Last visit... read more

this place is horrible, food is dry and cold, and i went and the lady at the drive thru speaker said "ill be right with you" then takes 20 mins to come back, worst service ever, and the employee was yelling at me for no reason at all. read more

Not once have I come here and been impressed with the service. Going in and ordering is slow, going through the drive thru is slow. They never seem to have anything ready. If I do an online order, I have to assume it will be ready at least 5 minutes late every time. Employees are nice but the service is terrible. read more

The dude was getting buzzed the service was kind of mid my brother was gonna get a job there but now no way

This Wendys is a joke Went inside to order food Waited 10 minutes then ask if anybody going to take my order The one boy said he can't take orders he don't know how. The other boy said he will be with us in a few minutes And if we don't like it we could leave. When we ask what he said He said we could leave that he was not in the mode, We ask for the supervisor he said he is the supervisor It would be less than 1 star but it will not let you read more

Evidently whoever owns this hasn't been anywhere near it in a long while. I'm trying to think of a word stronger than pathetic to describe the staff and service. It is essentially a special needs school that serves burgers. Truly sad read more

When you sell an Apple Pecan Salad put the damn pecans in the bag!! This is the 4th time you've forgotten them and the last. We are done with you. And no receipt once again. I'm not begging you for pecans or a receipt. read more

This wendys is always slow but today the food and service sucked. they were out of chili. Said there would be a delay in getting my chicken sandwich but there was only one car in line and the dining area was closed. When i pulled up, I paid but they didnt give me my receipt I waited 10 minutes for my food and when they gave it to me I was missing a burger. When I got home, the baked potato was missing the toppings, I ordered a coke and got a tea with no ice. and the chicken sandwich tasted like it was a week old so I dont know what the delay was. Poorly done Wendy's read more

Worst service ever. When pulling up the intercom announces they were closed despite advertising being open until midnight. A unpleasant seemingly resentful female comes over the intercom. No manners and fed up with the inconvenience of having to take my order. Same demeanor displayed by the ginger haired male at the window. Take your ungrateful ass's home bc if I'm spending my hard earned money at an establishment the last thing I want to do is give it to some miserable nasty attitude employees. read more

These people are incompetent 10:45 AM door still locked no customers in there four employees and they say they're swamped and backed up. It looks like they just got there five minutes before hand. Possibly the worst Wendy's in the nation. The manager is beyond incompetent didn't even have his doors to the restaurant open the entire morning the restaurant was locked. The only other customer there had to wait 25 minutes for cold french fries. These people are truly idiots. I'd be surprised if that Wendy's is able to stay open for another year. We walked out again before even ordering. read more

nice staff and good service. underrated reviews for such a respectful community, love the orange cream frosty. grilled chicken wrap, the biggie bag meal. i favorite the BBC. big bacon classic, can't go without it read more

While I appreciate all businesses that are open during covid, it's not worth it if it ultimately loses customers. Not to mention, I've been a patron of this Wendy's since before covid. We love the frosty and keep trying to give the food a shot but it is definitely not quality. It's not even up to Wendy's quality. I've had really good Wendy's burgers and chicken sandwiches. But the food from this location is always cold, stale, and just kinda gross. The food is not quality, I recommend somewhere else all together. Unfortunately, the fast food in this area is all pretty terrible. Good luck. read more

Never have fries ready. Slower than dirt service and literally didn't have ice today. Place is and has been a disaster for years.

I know it may seem trite to write a review for a local fast-food chain, but for the past three years that I've been visiting, this place has had the friendliest employees! I only go maybe once per month, but most of the times I visit, I get the best people helping me. The food is the same quality as other locations and it's usually not too crowded. read more

this place is no better than kfc askd for a plain cheeseburger took them 3 times to get it rite real hard then they hand sodas with soda all over cup then u have to ask for napkins to clean off cups the workin world torld today is horrible i guess look out tommoro like this post will matter anyway read more

My husband and I go to Wendys often. We have never had a bad experience there. The employees have always been friendly and very nice. A good Motto to go by is: if you want to be treated nice YOU have to be nice. As a matter of fact we are heading there right now. read more