I waited in line for over 5 minutes for Chicken fries and Bacon cheese burger. all the food was cold. Burger meat was not hot cheese not melted. chicken fries also cold. asked for sweet and sour sauce, they put 3 in the bag. Soda was cold at least. young lady at window was polite, just not what I would expect for such a wait for a few quick teams. read more

Something going on in this part of town, as the Taco Bell is really bad and this Burger King is the same. No matter if it's the drive thru or you go in and the food takes for ever. Not sure what the issue is. Time for this place to close read more

I've ordered through the app sometimes; the old set of workers were friendly and definitely came from the area. The food is what you'd expect from BK but at times the quality is bad or the wait time is long. The area is family friendly as far as I can tell but it is almost always absent the entire time I've gone here. It's definitely bright and meant to look upbeat but the emptiness counters this heavily. The new set of workers are friendly and what you'd expect regarding customer service, but I've never seen them before except here. read more

Ordered 3 Whopper meals through the drive thru. Service was slow and the burgers were cold. The order was right though.‍

Ordered online, box combo chicken fries and an original chicken sandwich meal. Arrived and waited 25 minutes with other irritated customer. I received my food with only french fries and my drinks because they didn't have my sandwich, but also left out the chicken fries. I went back and ordered a plain bacon cheeseburger with no condiments, I received my chicken fries and a cheeseburger with pickles, mayonnaise, ketchup, and mustard. read more

My son ordered and paid for an ice cream, then afterwards was told the machine was broken, and that they were unable to refund the money. How can a business not provide the product but keep your money? They wrote the manager's number on a post-it and told him to call her later, which he did and she never answered. Then, a week later, the same thing happened with a different menu item. This is absolutely ridiculous and we will not return. read more

Bro Burger King count yo days. This ain't no bacon egg and cheese this is sausage on some bread. Just go to McDonalds read more

Burger King - This is supposed to be a bacon egg and cheese - Burgers Near Me - Hampstead, Maryland

there were ticks on the seat, the forgot our drinks, forgot our onion rings, one employee dropped a burger, one was picking there nose, and they were threatening eachother. absolutely would not recommend. read more

Nothing wrong with the food, but this is probably the slowest Burger King I've ever been to. If you want to go here, make sure you have a minimum of 20 minutes. read more

This place needs help. Management has been some young person, either creepy, dirty, too young and immature, or just all together horrible as management. You can order at a decent amount of time. Food usually takes awhile to finish. Usually forget something. Even if I need sides I have to stand there until they come back and see I am still standing there. Usually management is not to be seen or they are just reading the screen for orders. They could help get food together to serve and be a customer service rep and help people needing condiments or a correct order. The place has some decent kids there at times. I don't expect much from them if they are not getting proper training from management. Call corporate and they never know what is going on there. That's why it's so bad. The management doesn't let higher up what is going on. Most likely because they are the problem and that trickles down to the kids working. Can't blame them when they don't have proper management above them teaching them and guiding them. They are just thrown to the wolves as I see it. Before you yell at the kids, consider their managers. read more

Food was normal BK food. I got home and happened to log onto my checking acct. I discovered they charged me more then my bill ,almost $5. More. I called them , sound like a teenager said he was a manager . He made excuse after excuse they have new employees and several registers they are training . Never an apology! He's going to research and call me back . I dug through my trash and got the receipts . We will see. I realize we're only talking $5 dollars but it's the principle of the matter lesson learned by me to ALWAYS check my receipt. UNREAL read more

This place is bad I had an impossible burger and I was cold and over cooked and we asked for extra pickles and they didn't have any pickles

Food is good, insides could be cleaner. When we went in all the tables had crumbs on them. I think the problem is one of the female supriviors or Manger chatting and gossiping with the employees instead of work. Some of the employees could also work on there customers service skills. read more