Best Wendy's experience I've had in a while! The staff was friendly and genuinely helpful with menu selections. My food was hot, fresh, and delicious. Great customer service all around--I'll definitely be back! read more

Wendy's - Exterior of restaurant - Burgers Near Me - Camp Springs, Maryland

Wish I could give zero stars. Ryan Trahan, if you are seeing this, TURN BACK I am a food examiner for this area I am soon going to close this joint. The food is rotten, rats in the kitchen I saw a worker trying to hit a rat with a spatula that he was later flipping burgers with (he didn't bother to at least wash It down. Later the rat guts were on my burger. The seats had what seems like bite marks on them. I don't think there was much ambience with a homeless lady screaming and yelling swear words at the workers. When I walked in the said to "Just ignore her " Ps. I will close this place down lucky for you all Jonas Matthews, Official food examiner read more

Wendy's - My "burger" - Burgers Near Me - Camp Springs, Maryland

Service was horrible! Had a mobile order. Sat at deprive through box waiting to give my name for 7 minutes no one said a word. No hold on, just a minute, nothing. The middle glass on the menu board was shattered so I thought perhaps the box is broken and the sign may have blown off or something so I drove around. There was only 1 person at the window waiting for their food. When that person left and I drove up. The girl at the window was nice, but the one with the headset seemed to have an attitude. I then had drive up to the door. Now kind you I had pre ordered and paid. Well the person behind me, placed their order drove around and then received their order while I'm still waiting. I waited another 4-6 minutes! Crazy!! read more

The worst Wendy's ever. The male taking the drive- thru orders was extremely rude and should not be on the schedule until after re-training on customer service. Because he SUCKS! I wish I could give zero stars. read more

This was the worst Wendy's I have ever been to. It smelled like absolute shit, they got 3 workers in the back, one of the workers threw my drink in the trash, gave me the wrong sized cup, on top of that we got a couple hugging, loving, and making out in the middle of no where. I waited almost 30 damn minutes to get my food and once I got it THEY FORGOT MY DAMN BBQ SAUCE. HOW DO YOU MANAGE TO FORGET SAUCE. If I could I would give this place a 0.5 but they are lucky that's not possible. CLOSE THIS PLACE DOWN. read more

yo this place has the worst customer service of any joint I've ever been too and it absolutely boggles my mind how impossible it apparently is to take care of like 5 people in a whole restaurant, would not recommend read more

One star because it's required. This is the most rude fast food place I have been to. They pick and choose if they want to acknowledge you and if and when they do they act like they never had any customer service training. Even the "managers" Not to mention the kitchen just looks neglected as well as the appearance of the staff. I will not beg you all to take my money. read more

Absolutely terrible. Soda had NO syrup whatsoever. Burgers were completely wrong and Mitch matched. Ive been to many, quite crappy places, this place takes the cake. never mind, nobody would take a cake from here. Highly recommend steering clear of this place, absolutely ridiculous. read more

Not goin back. My Coke had no syrup and the lettuce on my chicken sandwich was rotten.

overall i did not try the food , I came to visit family and I walked in to seeing one of the cooks eating nuggets out the fryer bin! very grossssss , I immediately walked out lords know how much he's been eating before I came . I'll never go back ! I wouldn't advise anyone else too either . and to the managers I hope your replaying camera and keeping staff to under the importance of cross contamination and cleanliness overall in the fast food business . hope nobody gets sick off of eating out of there. read more

I line for over 20 minutes. Only three cars ahead of me and I only ordered two sandwiches. Three people in the take your order window. No one at the give me my food window. When they did get to me they asked if I had paid. Got home. Food was cold, no napkins and no receipt. Other reviews have same complaints. read more

For the life of me I don't know why people......my people can strive to make customers happy for whatever they ask for.......keep the job and business coming before the place close down..... .the service bad ....food is bad.......what else can I say read more

Ive come here a few times. No complaints. Until tonight. Raw chicken is just a no-go for me. read more

Wendy's - a chicken sandwich with coleslaw and coleslaw - Burgers Near Me - Camp Springs, Maryland

Horrible. They were doing cash only, no cards. I didn't get half of my food and it wasn't even busy inside or outside like, wtf?

If you're hungry and looking for a quick lunch, don't go here. If you want a satisfying lunch, don't go here. If your friend says they want something to eat and you offer to go pick them up Wendy's because that's what they want and you trust their judgment, do you and your friend a favor and don't go here. Just don't go here. read more

This Wendy's refused to honor my Curbside order which I PAID FOR through the Wendy's website. Their doors were locked, and they refused to answer their phone. I have reported this to Wendy's corporate office, and they have failed to refund my money. Now, I am having to dispute the charge through my bank. Based on other reviews, this seems to be a pattern of behavior. read more

So I'm so disappointed in this Wendy's! I placed an order through the Wendy's app hoping it would be a smooth transaction. NOT!!! First off the lady taking orders clearly had an attitude for whatever reason! Ok fine, I continue to proceed to pick up my items at the window as she said. I didn't receive any receipt for my order. And when I checked the food it looked as if everything was there. I got home and it was a total different story. Half my order was missing or wrong. I ordered my fiancé the Dave's double burger and they gave us a chicken sandwich. Then I ordered a crispy chicken BLT and it was not even close. It was just a plain chicken sandwich. If that's what I wanted I would've simply ordered that!! Then I also ordered a Jr bacon cheeseburger which was thrown into the bag and coming out of the wrapper. I went to bite into it for me to realize the gooey stuff in between the bacon and the burger. It just didn't look or feel right!! They didn't give my twins the drink I ordered or the ice cream sundae! So this was a waste of my time and very disappointing for my family and I. So DO NOT!! waste your time or money going to this place!! It's disgusting. And I cannot say how disgusted I really am!! They are always rude and nasty! SMH read more

Wendy's - Not even a Crispy Chicken BLT!! What is this?? - Burgers Near Me - Camp Springs, Maryland

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Soooooooo there is so much ice in my cup I can't maneuver it to the bottom. Why? I feel like I wasted money. read more

Wendy's - a drink in a glass with ice - Burgers Near Me - Camp Springs, Maryland

So I decided to go inside. Apparently I'm INVISIBLE now. No one said anything to my homegirl or myself. The cashier did however, step from behind the register area (into the restaurant) to personally hand his friend food and have a short conversation. Look. Just close this location. It's been AINT shit for a while now. "We're short staffed" okay and the staff you have is BASURA. read more

Why does this Wendy's take 30 minutes for every order no matter what time of day I come???? It sucks because they have all these blockades up so once you're in the drivethru you're screwed. I know it may seem like small potato's to corporate but this store is missing out on a lot of income. We barely have any restaurants in this area. Get it together read more

I came through the drive through and wasn't greeted well at all. The same goes for pulling around to get my food. Then, luckily, a manager gave me my food with some manners. Now I'm sitting waiting for my chocolate frosty because it wasn't ready. I've had enough time to scroll on Instagram, pull up Yelp and put in this review. This is terrible. I've literally been waiting for at least 15 minutes now. read more

Holy s*** went to this location was trying to order and the young lady taking the order kept talking over me. She wouldn't let me finish any of my orders. Second, the wait time for this restaurant is ridiculous. I had to wait over 28 minutes exactly to get three meals. I honestly thought they were in the back kitchen catching the chicken, plucking it and then deep frying it. I will never come to this Wendy's again. read more

The most horrible is Wendy's I've ever been to you have to sit and wait 35 minutes to get your food and the manager needs to run this wind is better than how they're running this is Wendy I don't feel that you need to be sitting in the drive-through for at least a whole friggin 35 minutes before you get to the second order to pick your food up there passing everything out the window one by one is the most horrible least Wendy's ever been to only thing I came in I just ordered is a 10 piece nugget and it's so ridiculous just not to get your 10 piece nugget on time read more

This location need to be permanently shut down!!! If there was an option to rate no stars, I would choose it. I ordered 2 4 for 4 meals both double stacks with only cheese. The many issues: 1.) We don't have any fries (what!) 2.) We only have Minute Maid Lite lemonade and Dr. Pepper (ok why are you'll open at this point) upon receipt it was wrong size kid cup with ice i adk for no ice since it was already lite nasty lemonade 3.) You can get a chili or 4pc nugget in place of fries. Don't eat their chili and meal already comes with a 4pc. 4.) Sat there over 15 minutes waiting food food asked what i was waiting on the lady said your burgers. 5.) Get burgers they are wrong - suppose to be only cheese. I waved to get 1 of the 4 ppl just standing there attention after they ignored me I blew the horn several times to the lady came back to window with an attitude. 6.) The nuggets were cold dry and rock hard 7.) I wasn't given a receipt so I asked for it to give store number as requested below. They reprint a receipt and give me the receipt for the guy behind me who paid with a card. I paid with cash. 8.) The most interesting part....I called corporate complaint line while sitting there forever and she heard everything and said the general manager would be calling me after she took the complaint. She asked for info from receipt and I explained to her it was not mine but she heard the rudeness from staff and I'm glad she did. I will not be going to this location ever again!!! read more

Wendy's - a bag of burgers and a receipt - Burgers Near Me - Camp Springs, Maryland

Worst experience EVER!!! Due to COVID19, I know all facilities dining areas are closed. So I thought I'd order online and pick up. Ordered, and walked around the corner to pick up food, less than a minute walking. When I got there, I politely waited until the pick up window was available, walked up and instructed the cashier that I was picking up an online order. She instructed me to go get in line behind the last car and follow it to the pickup window. Mind you, I'm on foot, and Wendy's think I'm going to walk through the drive thru behind vehicles to pick up my food..... Nope, just give me my money back! Called corporate office hours ago, with a promise to call me back in thirty minutes...still waiting, but best believe, not going nowhere until I get my money back!!! read more

Worse place ever! Bad service, bad all around. 1 star because you can't give any less

I have tried several attempts on different days and times and I have yet to be satisfied. My food is never warm. But today was my final straw. I sat in line for over 20 minutes in drive through (because they only take one order at a time and serve). Today my daughter and I ordered the Asiago Chicken sandwich and we got less than a 1/2 leaf of lettuce on the sandwich. My strawberry lemonade tastes like pink lemonade. And my order was handed to me with dirty fingernails. This is the closest Wendys to me but I will drive further for good service. I'm done. I wish I could rate "0" stars. read more

What is it now days with companies trying to hire so many young people. This Wendy's in particular alwqys has some very young 16/17 year old working the window or counter. Its annoying because they lack good customer service skills and irritate me when i order. Also, this Wendy's has ran out of food on more than one occasion. Like seriously, dont be open late night if your late night menu only has like 3 things to pick from. read more

This has got to be the absolute worst Wendy's experience I've ever encountered. Complete garbage!!!!! After waiting over an hour, The guy at front counter asked what we ordered 3 times and got the order wrong 3 times!!!!! With the receipt in hand!! The worst customer experience on the planet! DO NOT GIVE THIS TRASH A** PLACE YOUR MONEY!! read more

This Wendy's doesn't even deserve one star! I purchased a salad for lunch and when I got to work to eat it there was a DEAD FLY in my salad. I called the manager and ge offered mr another salad! I told him I wanted my money back. I went back after work for my refund and he gave me the refund from his own money from his pocket. He didn't document anything, he acted like he didn't care! read more

This Wendy's got to be the dumbest most unprofessional Wendy's on the east coast, like the drive through mad disrespectful, and the actual inside is even worse, people talking to each other not worrying about guests, getting the wrong order, missing food, just all around unprofessional. read more

This is the worse late night drive thru in the area. Ordered food and waited 18 minutes for it just to find out they "threw it away by accident" what type of foolishness is that? If you didn't have the food then said that before you have someone wait. Sad. read more

This Wendy's doesn't deserve one star. Slow service, food extremely greasy, order not correct. I will never give this Wendy's my business again! Simply terrible. read more